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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 13,255 reviews
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, left ear bud no longer works Volume is poor

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these earbuds are work good! Long lasting battery, pretty impressed.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this EarPods and I have used for less than a week and one of the earphones does not charge, terrible product, I will take it back to the store for replacement or to get my money back

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and exceptional sound quality for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to setup. The built in charger cable is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sound is great. No issues. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, comfortable and easy to use and the sound is amazing! I'd recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can't beat the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds for price, great for those looking for an inexpensive alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and COST EFFICIENT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these jLAB EARBUDS FOR MY SON FOR CHRISTMAS AND THEY ARE AMAZIIIING!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bargain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it a 3 star just because it's my first pair of Bluetooth ear piece. For me they're amazing and simple to use. I don't have experience with other brand but these are great. My only complaint...they seem to be a bit big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    jLab wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, very comfortable. love using them. great buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go Air Pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine but the earbuds keep disconnecting from my phone, very annoying. I have reset them as stated in the directions and will see how long it works this time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great headphones the battery lasts long, best one I ever bought recommend for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great pair of earbuds. Very pleased with the quality of sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Slightly difficult staying in ear at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Bought 3 of them. Would definitely recommend these products!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound for an amazing price! My daughter absolutely loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price!!! but not ease to connected !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud clear awesome one of the best I ever purchased with every $$

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great sound perfect as a stocking stuffer or gift

    I would recommend this to a friend
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