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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4 out of 5 stars with 22 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and long battery life as major pros of the GO Work Pop Wireless On-Ear Headset. Many also appreciate the comfortable fit and convenient Bluetooth connectivity. However, some users point out the lack of a mute button and occasional fit issues as drawbacks. The headset's lightweight design is another frequently cited positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the battery life is good so far. The sound quality is nice. I hate that it doesn’t work with my soft phone to answer while walking around but that may a disabled feature by my place of work. They can get a little uncomfortable after a while but I honestly haven’t used an on ear headset that didn’t cause me some sort of annoyance. The cushion helps though. I will say they can get hot but only become sometimes walk in my treadmill while working so ots obvious I would. Overall neat little headset for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Mute button

    Rated 4 out of 5 stars

    Cheap, but in a good way.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lacks a lot of the features that the original Go Work had, such as a physical mute button and microphone pass through (which is something that after a year of using the original I only recently learned about) but it has all of the basic things, like a quality mic and balanced sound (especially for the voice calls that it's intended for). The one real benefit is that, at least after a month of using it, it has over the original Go Work is the build quality. I loved the original, but over time the plastic degraded on both side at point where there was a lot of tension. From what I can see of the Pop, it has a different, thicker shape at those points, which leads me to believe that it would hold for longer. I love the Mems mic in both. Great noise cancelation. Terrible decision to remove the physical mute button.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! We've passed this on to our product team for future reference. jlabaudio-conv

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Value, Great Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound and are so comfortable on my ears. Love being able to reach around for an object while I'm on a Zoom call without strangling myself. I wish there was a little more adjustment as the smallest setting is still a little too big on me. And the color is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset use it everyday for work and have had no issues with it. Battery lasts for a good while as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for listening and talking and it has a long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. I do alot of computer work and they are clear and lightweight. Mic works well. And I love the color.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Soft Lilac sophisticated headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very cute, a soft lilac and looks nice but it does not hold in place, keeps sliding towards the back of my head and there is no way to adjust.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice charge life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge lasts two full work days. The headset could be more comfortable, kinda tight. Connects easy

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty color, but they’re heavy and they don’t seem to stay in place. I’ll be returning get a more comfortable pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent little inexpensive headset.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little “figuring out” but this is really so much nicer and very lightweight. No headaches even after hours working.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    My favorite headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headsets ,love that it’s wireless and get a lot of compliments from coworkers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mdalam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Nice color and good sounds. I enjoy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these the best headset easy to use holds charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my work, as is mostly been talking in the phone. It conecta to my cell phone. The audio is great , light and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Mute button

    Rated 2 out of 5 stars

    Great sound, NO MUTE! (not for work)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought every headset came standard with a mute button, sadly NO. If you need these for work do not buy, they have no noise cancellation nor a mute button. If you just want these for listening to music or the occasional chat, then these have GREAT sound…

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Rated 5 out of 5 stars

    Superb Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and excellent quality! I use these for my job and I'm very pleased with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Fit
    Best Buy Employee

    Rated 1 out of 5 stars

    small

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the lilac ones but unfortunately they’re too small and the mic doesnt reach far enough

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Ok for short wear time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall gets the job done. Hurts ears after long wear time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Flimsy, dont waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these due to the price, but they are just junk. You can’t hear well, and neither can those who are listening. Flimsy, and I had to be very careful with them before I threw them away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good wireless headphones for meetings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use fir Teams calls at work. Have worked well, battery has been good. They come in different sizes, so beware before you order. Thankfully mine fit, but only at the smallest setting.

    I would recommend this to a friend
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