Customers express satisfaction with the sound quality, battery life, comfort, and price of the in-ear wireless headphones. They find the headphones to be comfortable for gym workouts and appreciate the affordability of the product. However, some customers have concerns about the durability, volume, connectivity, and ear piece of the headphones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 178 reviews
Rated 5 out of 5 stars
I like the products, everything went very well.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite the issues at the point, my order, delivery and all went very well and were all delivered safely. I really appreciate all you do and the efforts despite the difficulties at this time. Thank you so much. I also made some exchanges which also went very well.
I would recommend this to a friend
Rated 5 out of 5 stars
Arris SVG2482 SurfBoard
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem instructions were VERY clear, worked perfectly with Xfinity service.
Choice to pick up at the American Dream mall store was great-EASY parking.
Communication about order being ready and ease of checkout was GREAT!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 2 out of 5 stars
Ok.....
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Uncomfortable to wear and offers zero sound cancelation qualities. Battery is good tho.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Cons mentioned:
Fit
Rated 1 out of 5 stars
Left ear bud is not working
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Left ear is not working.
I follow the instructions but still is not working.
I've made a bad purchase, and I've already change it for another model because they didn't fit my ears.
The worst is that now after 1 week is cheaper than the price I paid, still not worthy.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Rated 5 out of 5 stars
Good value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these for the kids. Best part for my purposes anyway is that the case is rather large. I wanted it that way because my kids have a tendency to misplace things.
I would recommend this to a friend
Rated 2 out of 5 stars
Car
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hard to program. Design could be better. Would not recommend
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi Bighoffsr,
We're sorry to hear that you are running into some issues getting your headphones set up. Please send us an email ([email protected]) or give us a call (405-445-7219) if we can be of any assistance with your headphones. Thanks, JLab Audio Customer Support
Rated 5 out of 5 stars
Good affordable option
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked these up on a business trip when I left my wireless ear buds at home. I found these very reliable and easy to use without breaking the bank if you don’t want to drop a lot of $
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy this ear buds connects on bluetooth and allows me to answer calls while I work. I have my hands free to do whatever I need to for work. Sounds great and blocks some noise.
I would recommend this to a friend
Rated 3 out of 5 stars
Nice set
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these for my dad he likes them they were a replacement but very new with just a string
I would recommend this to a friend
Rated 5 out of 5 stars
Great for Non Bluetooth Headphones
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were for my husband and he likes them. He prefers non blue tooth so it was good all the way around and the price was fair
I would recommend this to a friend
Cons mentioned:
Fit
Rated 2 out of 5 stars
Better wireless headphone options
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No matter what I did, constantly fell out of my ears.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We’re sorry you weren’t satisfied with your produce purchase, Thank you for sharing your concerns with us. We would love to address different fit options. Feel free to contact us so we can make things right. You can reach us at [email protected] or visit jlabaudio.com/contact
Rated 5 out of 5 stars
Earbuds
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return the first pair I bought because it stopped charging when I would plug it in. The pair I have now seem to be doing better.
I would recommend this to a friend
Rated 5 out of 5 stars
Great set
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good headphones overall but after awhile they do start to tear down from bending souch they did last me for 2.5 yrs though
I would recommend this to a friend
Rated 5 out of 5 stars
good fitting headphone/earbu
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality, they stay in my ear with the "over-the-ear" wire. I use them for listening to music and podcasts when I walk, so these are perfect.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice headphones too big for a small person
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great design - returned as my daughter thought they were too big. Like the fact they have loops for over the ears. Nice for exercising.
I would recommend this to a friend
Rated 3 out of 5 stars
Ear bud
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice sound. The ear piece is too big. This is for a big man.
I would recommend this to a friend
Rated 3 out of 5 stars
Charging port bad
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need replacement of this item its been 2 months not 3
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use earbuds for my dad. They were a great replacement.
I would recommend this to a friend
Rated 5 out of 5 stars
Decent
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Basic decent headphones for the price nothing too exciting or anything that stands out!
I would recommend this to a friend
Rated 5 out of 5 stars
The ptovide good sound
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work as advertised. Sho could ask for more.
They don't fall out of your ears.