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Customer Ratings & Reviews

Model:
EBEPICSPORT2RBLK42
SKU:
6396197
Your price for this item is $49.99

Customer reviews

Rating 3.8 out of 5 stars with 178 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, comfort, and price of the in-ear wireless headphones. They find the headphones to be comfortable for gym workouts and appreciate the affordability of the product. However, some customers have concerns about the durability, volume, connectivity, and ear piece of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 178 reviews
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits and works perfectly, if there were a range of colors it would be even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. They work perfect for work and walking. Excellent and work good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product ,i would recommend this more for land working workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great, use them all the time at work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheaper alternative to my Bose earbuds. These were not the answer. The ear hooks are very uncomfortable. It was also difficult getting them positioned inside my ear. The sound quality was average. I don't recommend these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first Bluetooth head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect to my cell phone and make private listening in public places available. Love em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Niece loved them it was for her birthday, she liked to quality and comfort

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Cost $49..Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. It ear loop is loose so the ear piece does not fit well in the ears. I changed the things that go into the ears and still no changes.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect with wearing a hat and sitting on the lawnmower!! Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds every night. Super comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. Ear buds that stay in place .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality with clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for almost one Month now and works perfect with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these for at work when she listens to the radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent store,I love the Best Buy and very recomendable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JLab Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these JLab wireless earbuds but exchanged them for JLab ANC wireless earbuds a couple days later due to their fit. They were not what I expected.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible mounting. Will not stay in ear. Very uncomfortable. Can bearly hear with them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Ms.McCall,

      We're sorry to hear that these are not the right fit. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss which model might be a better fit. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Terrible Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't stay in my ears it keeps falling out very uncomfortable to wear

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not as easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a little hard to get adjuted. I am disappointed in them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi,

      We're sorry to hear that you are having trouble getting them adjusted. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can try to help you get them set up. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Poor Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay in the ear. Chintzy sound. Returned.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoulutly horrible, sound terrible, fit lousy. Cheap

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv