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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,386 reviews
  • Rated 5 out of 5 stars

    Ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and easy to communicate with using my Samsung phone and also able to hear someone clearly with less noise interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the only problem is the I have to have the right side on for the left ear bud to work the battery die faster than it suppose to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really great perfect for phone calls and listening anything, comes with a amazin charging case and really good microphone on them great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We’rent loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying headphones I have three or Four different kinds, not these I returned them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom , i have bough some other one for her same brand but cheaper and she likes this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to higher priced earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son who is hard on headphones and loses them. He loves them. Plus, he is not a fan of white headphones so they were perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio quality not to expectation. could sound a lot better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative thing I have to say is that they do not turn off when docked to the case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well well well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well one of my earbuds just stop working but I have insurance so it paid off

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. We are glad you have received a replacement. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Okay but too sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but too sensitive. I always press the button by accident. Stopped using them for now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    RJ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not holding charge . It always medium charge and die after 10 mns of talk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exclusive earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable earphones, I was a little confuse on what I wanted to purchase but Im glad I purchased theses headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok productcpuld be liuder and wore could be stronger but overall ok product i like the woreless ones better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok , not as loud a I would have thought, not much bass

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not like them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase them but didnt like the battery life so I return them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def can’t swim with these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these go in your ears not your nostrils 10/10 would use again for headphones 0/10 for nose guards

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Won’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will not pair. I purchased them for my son for his birthday so it was a minute before they were tried. Best Buy would not take them back since it was three days past their refund policy. Now they are worthless to me

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    No good fit for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to keep them on my ear. Change them for JBL over the ear model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t feel natural in earlobes compared to others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as pleased with way these felt compared to others I’ve owned in the past .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    nice design, zero function. they don't work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pair that wouldn't turn on, couldn't claim a warranty through jlab, so I returned the product for a new set and they wouldn't charge. These are next to useless, buy something else.

    No, I would not recommend this to a friend
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