Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRWHT82
- SKU:
- 6396183
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.
This summary was generated by AI based on customer reviews.
needs more volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to hear with surrounding noise. fine in a quiet room.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for the feedback! Rest assured that our product team is taking feedback seriously and are working hard to improve our products and services.
- Cons mentioned:Volume
Did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hated these, returned them volume was not loud enough when cutting grass.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Not as good as they look.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had these for about a month and they just quit working. Sound quality was also not very good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can hear yourself talk through the headphones, not ideal could be a setting I haven't found. Other than that there good.
No, I would not recommend this to a friend- Cons mentioned:Connection
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get 3 pairs and still don't work. Dont purchase any of the JLab ear phones
No, I would not recommend this to a friend Bad move
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is horrible I’m so disappointed I purchased these. I wish I could exchange them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Volume
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low volume hard to control tapping not working correct
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Misstep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your store shelves were pretty much empty although you did have it in stock. Waiting 15 minutes for assistance than waiting in al long line to check out. YOU GUYS ARE BETTER THAN THIS!!!
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Bought new and had issues after about 45 days.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was Just okay. Purchased them right before Christmas and they had audio issues about 30-45 days later. They started to echo, people on the other end of phone calls were telling me they couldn’t hear me very well. Overall wasn’t pleased with this brand and won’t be purchasing again. Good thing I got the protection plan which is the ONLY thing I’d recommend if you’re thinking of purchasing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MrSmith,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty if need be.
We want to help you
#FINDYOURGO
Not Reccomended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud broke and stopped working within a month. Even with customer support they were unable to get it working again. Would not recommend a Jlabs product to anyone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Lab earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for with these. Cheap earbuds and cheap quality. Not worth buying.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren't comfortable for long periods of time and there is no noise cancelling for phone calls.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Ear buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work that well! After two weeks one of them went out
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was not good. The design is done well, but not the quality I would have expected.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like. Thought the sound was very “tinny” and the fit was not comfortable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Stopped Charging After a Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging case on these headphones broke down after a year. This is the second time I have purchased headphones from this brand so I believe it is a defective case design.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. We do have a 2-year warranty on all our wireless products. Please email us at [email protected], and we'd be happy to help.
Did not work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shocked me when I was working out and quit working. Returned and bought JBL endurance that have worked great
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Mediocre
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd tier quality, other comparable products have performed better for m
No, I would not recommend this to a friendBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are uncomfortable for me. The sound wasn’t what I thought
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
- Cons mentioned:Volume
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they hurt my ears volume is not loud enough returned them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as we wish we could have helped before you returned. -JLab Audio
