Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRWHT82
- SKU:
- 6396183
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.
This summary was generated by AI based on customer reviews.
Poor quality earphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ears hurt when I use them, bad quality sound, when I play videos the sound is off by a lot, and the other day I accidentally dropped one and it broke, play pause button is just horrible overall not worth the money I have had better Bluetooth earphones That cost less
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds hurt my ears and the part is on the outside hurts my ears as well it was money wasted and your website is not accessible Since I’m blind I am very unhappy with Best Buy products and website
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Stay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality sound and the Bluetooth connection drops consistently
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Low sound quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low sound quality & One the earphones went out after 2 weeks & I couldn’t return
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely wasn’t the best product. The sound wasn’t all that and the battery did not last long. After a few charges one of the earbuds would not charge at all. It was a good thing we got the warranty cause we upgraded to the beats headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may
get you taken care of. We want to help you
#FINDYOURGO
JLab Audio
I returned them because they had a lot of static!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a lot of static and background noise. People on the other side said they couldn’t hear me well. I bought them the night before going on vacation 7/18/2020 and lost my warranty money because I was 2 days late on returning them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not liked it at all. It has no portable USB charger or cable whatever you name it but it need just one certain kind of plug to charge with it and the plug/charger does not even comes with it. So you have to buy them separate. Thank you.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey khan,
. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit/model.
We want to help you
#FINDYOURGO
JLab Audio
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and right after my 15 day return the left one stop working. So disappointed!! Will never buy any more earbuds from there. Most stores give a 30 day timeframe.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is trash. I bought them for running (I’m a long distance runner), and after only 3 weeks, I was in the middle of a run, and the left one cut off, never to work again. Do not waste your money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the initial charge and use, the charging case will not hold a charge. This means I can no longer charge or use the earbuds. Would never recommend these to anyone else.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Sound isn't that good and battery life sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. The sound is just ok. The battery life is only about 6 hours. And the right one stopped working for no reason.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Chad, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps losing reception had to purchase some other kind of earpiece that works great !!! I would have taken it back but i could not get to the store...and it was to late for a refund..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
UNRELIABLE JBuds Air Sport Ear Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased these Headphones on 7/2/20 and with in only a few weeks of use one side was starting to only work sometimes but then a little later the one side stopped working all together. I will be returning.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about your earbuds not working as we have intended. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio
Poor Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds worked great for a week, then one would not charge, Now one bud will not work at all and the other will not charge fully. Returning them today before it is too late.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Runner49,
So sorry to hear of the troubles that you ran into. We do have a two year warranty on bluetooth products, so if you should ever give us another shot, and run into any trouble, you can always reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t again, our apologies for the issues.
We want to help you
#FINDYOURGO
JLab Audio
Don't your time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my second pair. Both died after 4 uses while running. The instructions provide steps to re-connect buds to each other and doesn't work. They're obviously not sweat both as advertised.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last it for 2 days They are not made for the gym.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry this has happened. Please contact us at [email protected], and we'd be happy to help out.
Doc
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love them! I wear them whenever I'm working in the yard and I don't have to worry about them popping out and losing them.
I would recommend this to a friendBEWARE OF ADD ONS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy will add a Pandora Premium account without you knowing, so purchase from another store unless you want to go through the process of canceling Pandora.
No, I would not recommend this to a friendNot a good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed. The battery life doesn’t last very long and if you use one ear plug the other also goes down in battery even when charging in case.
No, I would not recommend this to a friendAverage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are super uncomfortable they are hard to fit on your ears after a period of time your ear will get a discomfort and you need to take them out.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
