Customer Ratings & Reviews

They quit working. Only one ear piece works. I looked up how to hard reset then and it still didn’t work. Do not waste your money on these.

I like Jlab's products but I seem to keep having to submit them for replacement under warranty. Jlab is generally good about this however.

The sound quality was terrible with these headphones. With both on, music sounded weak and calls could barely be heard. Also the her earpiece chronically turned off. I returned them almost instantly.

Not for excercise, broke on my second use. Treated them like a nice pair of sunglasses as requested in the user Manuel and broke on my second use.

First at all, once I put them on, I barely feel them, they are super light and comfortable. It comes with a set of 3 pairs of extra ear tips, different sizes, the one in blue color is called cloud foam, which is perfect for my ears. The setup is pretty simple. The case and the earphones come already charged from factory, you put them on and on your smartphone under the Bluetooth connection select “JLab JBuds Air Sport”, and that is it. The lights on the case and the earphone are intuitive, once you connect the case to an USB port, the case will have 3 white, if they are blinking means that the case is charging, once the charge is complete they will become solid. When you place the earbuds in the case, it will turn blue, right light or left light will indicate the status of each earbud. The instructions are very useful and you will learn quickly how to operate the airbuds by tapping each one. It also has the capability of voice prompts, you can say “Hello” once the airbuds are Powered on, “Low Battery, Bluetooth connection, etc. The range is amazing, I have a Samsung and Iphone 10 and tested with both of them and easily reach 90 feet with Bluetooth excellent connectivity, fast and stable. The sound quality is outstanding, clear and richer than other ones I had in the past. The extra bass in the EQ settings is amazing. It has 3 EQ “Jlab, Balanced and Bass Boost” than you can access by tapping 3 times on the left earbud, and the voice prompt will tell you each one. Very clever. I can guarantee they will not fall off of become loose when exercising. They feel very comfortable while running or any other sport. These wireless headphones have many more options then the Apple airpods I own. These headphone allow the user to lower the volume with a single tap, call siri or google with two taps. Track back with holding it down 1 second, EQ change with a triple tap, power on by pressing and holding 3 seconds. All the features listed are on the left headphone alone. On the right headphone you can turn the volume up with a single tap, play or pause with a double tap, track forward by pressing and holding 1 second, answer a call with a single tap, hang-up a call with a double tap, reject incoming calls by pressing and holding for 1 second, be aware mode on or off with a triple tap, and power on or off by pressing and holding 3 seconds. I fully recommend these wireless headphones to anyone. It is a great deal especially since you are getting more than you paid for!

I read some good reviews on Jbuds air. But in using them on both my iPhone and MacBook, I found the sound quality really bad. I found the buds that came with iPhone to be better.

Good customer care!!! product did not hold charge

horrible - stay away. I am hearing static instead of music.

Cheap yes but horrible mic for people to hear you clearly on a call I return item and will wait for power beats pro to go on sales/The cheaper ear buds have a lot of issues will calls and volume

I’ve had them for 3 weeks and they don’t work anymore, and they would always stay connected to my Bluetooth even while in the closed case. Don’t buy. Waste of money.

The sound was tinny and the pads were hard and uncomfortable. I found a set of mpow earbads for half the price and double the sound quality. I am returning.

Lasted less than a month before the left one died from sweat on it...headphones are called “sport” not so sporty if sweat is its biggest enemy.

they just stopped working one day. and that too not too long after buying.. almost a month. the one which connects to Bluetooth stopped charging so the whole thing went down the drain.

Rubbish. Left headphone stopped working. Tried the recommended online corrective actions and now both headphones do not work or recharge. Frustrating.

You hear all the noise around you. Quality is very low.

Terrible product. Purchased one pair and they would not charge. Returned for another pair and the right side will not hold a charge.

Cheap quality buttons and product Sound was ok. The charging is not easy . Too many lights and the wire charger is 2 inches and attached to it . Extremely inconvenient

Piece of junk. Right bud died in a month after purchase.

Cant get these to both work at the same time and they fall off my ears. Maybe i just have weird ears.

The fit was okay and the sound was fair for the first week, then they started to sound lower and lower until I couldn't hear anything at all. Total failure of a product don't buy.