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Customer reviews

Rating 4 out of 5 stars with 3373 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,373 reviews
  • Rated 5 out of 5 stars

    Excellent Protection on Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway purchase one solves all issues satisfaction is met for reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and has excellent service. I would recommend that item to prospective customers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used twice and one of the ear buds no longer works

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Sound very poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There bad quality you try to use it in full volume. Don’t wast your time on this ear buds there not worthy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Not a good long term product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, they stopped charging (both sides) just 3 weeks into use. This apparently is a common problem. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible returned them the next weekend. Sound was bad and the left one stopped working after the second use

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Lov these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to use/ charge. Comfortable and love that the case is small

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear bud has already quit working. I use them while jogging so they eat water in the, dude to sweating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charging pod came defective and I was unable to return it because I had used the buds at the gym once.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Ear phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop working after a few months One side worked longer then the other side

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Jennifer, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Semi hard material where it wraps around your ear causing discomfort, well to me at least

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returning twice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a pair because the left earbud was full of static. This second pair will not charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Madb69,

      We're sorry to hear that you've had this experience. Please send us an email ([email protected]) or a call (405-445-7219) so we can try and troubleshoot what might be happening as well as get you a
      new replacement under the 2 year warranty coverage. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Very uncomfortable in ear. Don't buy this item

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    poor headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2, both stopped working within days. Either the case stopped charging or headphones stopped working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Did not last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the two earbuds quit working within 2 months. Now it's too late to return them : (

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Broke down after two weeks. Terrible product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left headphone stopped working after two weeks. I followed all the troubleshooting instructions, but it did not work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for someone that work for about 6 months. Not going to buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left earpiece quit a day after return by date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear piece stopped working on July 10th exactly 1 day past my return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return due to fact that they only would charge on left side

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 days of use and no longer work. Going to have to go to the manufacturer to exercise the warranty. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. Thank you for letting us make this right. -JLab Audio jlabaudio-conv

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