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Customer Ratings & Reviews

Your price for this item is $69.99
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The comparable value price is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers find value in the Smart Stabilizer for Mobile Phones' ease of use and quality. Many appreciate the improved video quality and ease of operation. However, some users experienced issues with stabilization, compatibility with certain phone models, and battery life. Concerns were also raised regarding the device's weight and its impact on stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Rated 3 out of 5 stars

    good and stable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but hard to understand at first how to operate but when you figure it out it is so much easier to operate. Not heavy but not lite either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Traveling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling. Make the effort to use the item.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Item, had to return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to pick up a new gimbal by Joby and at the incredible price to begin with, Best Buy made it better by being on sale. It seems this is brand new and they still need to work out some kinks, unfortunately, because the one I received would not function properly. The joystick kept changing direction opposite of what I would press on, while some of the button functions would not respond and the trigger was already loose and not working. I may buy it again to give it another chance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Joby Smart Stabilizer is actually a lot of fun and easy to use with my iPhone 11 Max Pro. I recommend it to everyone trying to shot videos while hold their phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too complicated for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very difficult to understand and confusing for me! It seems to complicated so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this gimbal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with this stabilizer is slo motion is not compatible with my Galaxy S 21, using the Joby software. So I use pro video instead and it's amazing! Glad I went back to the store and bought this one again!

    I would recommend this to a friend
  • Cons mentioned:
    Stabilization

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this thing and I didn’t realize there’s only a 14 day return policy (WHAT?!) so now I’m stuck with it. It’s difficult to use, it vibrates randomly when I’m using it, thus ruining my video, and the video I took with it came out sideways. I’m extremely dissatisfied. What a waste of $70!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not recommend it for Samsum Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommend it for Samsung Galaxy. It's not what I was expecting.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stabilization

    Rated 1 out of 5 stars

    Great in theory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get it to stabilize and would move around erratically. When the camera leveled out, it would shake nonstop every time. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter stabilizer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great when it comes to taking videos on the fly. Its very simple too use, for those of us that are not tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I used it all the time. Only complaint is the case that comes with it doesn't for the item well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steady and Smooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so smooth I have professional production people wanting to rent it from me. Amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good This thing is really good i use this daily made my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    youtube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stability when filming for my youtube channel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy and terrific stabilizer for my iPhone worth the money paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very fun and easy to use it is one of the best stabilizer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE product!! seriously nobody waste the money.. it came broken right out of the box! Recorded a 3hr show.. and because of the APP not working and the over jitteriness of the motors, NOT A SINGLE MINUTE OF MY FOOTAGE WAS SAVED! HUGE WASTE OF TIME AND MONEY!! Save your self the headache, spend the extra $20 and just get the DJI OSMO!! I am a big JOBY enthusiast, which is what makes me so upset with how awful and overpriced this stabilizer is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great stabilizer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stabilizer works great!! Exceeds expectations!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money,bad quality battery don't last

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Discontinued at JOBY - No help.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is OK, but company discontinued it and No Online Video's at JOBY webpage.

    No, I would not recommend this to a friend