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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the easy installation, quick charging time, and reliability of the J1772 Level 2 NEMA 14-50 Electric Vehicle (EV) Charger. They appreciate its portability and compatibility with rebate programs. However, some customers have expressed concerns about the app's functionality and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 160 reviews
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Juice box 40A plug in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for home charging my ID.4. Works perfectly once you download the correct App. (FYI use “EV JuiceNet”). Also note you cannot use the APP and your cars charging location system to set off peak charging because it will cause an error. I only use my car to charge during off peak times. Last note: I would only use the cheap $11 NEMA 14-50R outlet if you plane to leave it plugin all the time. If you going to unplug a lot purchase the $80 plug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great EV charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Had an electrician install the NEMA 14 50 plug

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best charger out there.Connects to WI FI easily and is fully charged quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great EV charging station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as expected, i haven't had any issues with it and it charges really well and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart EVSE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great unit. Use QR code to setup wifi. 3D printer a wall mount flush holder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, smooth operation. A must for any EV owner wanting to home charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but unclear install instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install instructions weren’t clear - but set was was doable. Wasn’t clear to set up via Bluetooth or Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EV charging...at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying having high speed charging available at home. A little bit wonky with the software setup, but customer support was great, and once it got going, it definitely does the job and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best EV Charger I’ve used at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and easiest EV charger unit I’ve ever used. I love the 25ft cable. The quality is second to none. If you’re shopping for one to charge your EV, look no further and click and buy this! I got this during the Black Friday weekend pics! Got a great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JuiceBox has been great and looks really sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Quality EV Charger & Easy Set Up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Juicebox 40 is sturdy, high quality Level 2 EV charger. The enel X app is easy to set up as well. The app has excellent features and settings. It even allows you to add your vehicle type that shows your range. Highly recommend this for any EV you own. Obviously its not a Level 3 fast charger but for a home charger it does charge fast. You can even have two chargers hooked up to the same breaker & your juicebox 40s will work together while charging two EVs simultaneously. You will love its quality, practicality & features.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    One of the better options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JuiceBox 40 is a great Level 2 EV charger for home use. It's easy to install, has a variety of features, and is very reliable. I've been using the JuiceBox 40 for about a year now and I've been very happy with it. It was easy to install and has been very reliable. I've never had any problems with it not charging my car properly. I like that the JuiceBox 40 has a variety of features, including the ability to schedule charging times, monitor my charging history, and wifi enabled. Overall, I highly recommend the JuiceBox 40 to anyone looking for a reliable and feature-rich Level 2 EV charger for home use. Here are some pros and cons of the JuiceBox 40: Pros: Easy to install Reliable Has a variety of features Can be used with a variety of EV models Cons: The charger is not the most attractive It can be expensive compared to other level 2 chargers Overall, the JuiceBox 40 is a great Level 2 EV charger for home use. It's easy to install, has a variety of features, and is very reliable. If you're looking for a reliable and feature-rich Level 2 EV charger, the JuiceBox 40 is one of the better options in the market for EV owners

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great Charger

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works well. The plastics are high quality and withstands being outside. No issues charging, even in the rain. The cable seems like it's also high quality. My only issue is the app. The first app was awful, but they dropped the JuiceBox and moved to the Ener X Way app. I don't have much experience setting charging routines with the new app, but it's got a lot of negative reviews in the Android App Store. I recommend using your cars app if you want to set anything like this up and just leaving the JuiceBox app set to 100% charge. One thing the new app DID fix is energy monitoring. In the old app you had the option to view lifetime usage or past usage. There was no way to see how much energy you've used in a particular timeframe, like your home energy billing cycle. With the new app, you can do that. And it works well. It totals how much energy you've used at the top and shows you all charging cycles individually below. Hoping they continue to make improvements, but I'd still think any charging scheduling it better done in the cars own app, as they know the hardware better than any charging app will.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility, Installation

    Rated 5 out of 5 stars

    Great Charger!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Juicebox J1772 is a great charger for my Jeep PHEV. It’s like having a reliable pit stop at home! With its universal compatibility, dynamic LED lights, and easy installation, I can juice up my Jeep faster than ever. Plus, the smart grid savings keep my charging costs in check. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    New EV owner approves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is easy to operate, and app friendly. I have been using it for about a month, no big glitches. Setting up a schedule was easy, the only thing if you have to plug it in for a charge other than the scheduled one, ie during the day after running around,to go out at night, you have to do that on the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JuiceBox smart charger - recommend NEMA 4X rating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Chevy Bolt EV and a Chevy Spark EV and the JuiceBox smart EV charger is perfect for off peak charging at home. Very easy to optimize charging around utility time of use rate. Charger has also weathered well over the last year so far with salty coastal air - recommend the NEMA 4X rating.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 4 out of 5 stars

    Good basic charger with some additional features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to charge the car quickly, Can adjust the output amperage easily. Set up wasn't quite as easy as it might have been - took a long time to connect to our WiFi network even with a good signal. App is pretty basic and not sending notifications in a timely manner. But overall this does what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Solid 11kwh charging, no issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a few weeks now, works as expected. Charges at just over 11kwh, had some minor issues with the app and support responded within a few hours and fixed my issue that night.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good EV charger for your home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fantastic. As a charger I would give it five stars. I have two. The 35 and 40 amp models. One of which I have owned for 1.5 years without an issue. The only reason that I give this a 4 and not a 5 star rating is due to the recent change in the app. Enel x recently forced a change to use a new app called Way. which has been a bit clunky. The recent update fixed a lot of buts but still some work to be done. I'm sure they will work out those kinks though. Overall a great charger.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    App could be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well makes it easier to plug into the car. The app leaves a lot to be desired, it shows the charge start as soon as you plug in the car, which is ok but it does not show an end to the charge when the car is fully charge instead it shows it is done when you unplug from the car. The app shows a different KW used than my meter that is on the 240 line.

    I would recommend this to a friend
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