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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's high performance and user-friendly interface, frequently praising its ease of operation and attractive design. While many appreciate the screen quality and straightforward installation, some users experienced connectivity challenges and found the volume control less intuitive than expected. Overall, the positive feedback on performance and ease of use outweighs the reported issues with connectivity and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 242 reviews
  • Pros mentioned:
    Connectivity, Screen quality

    Rated 5 out of 5 stars

    Change for a newer radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous to install at very first due to my older radio breaking down, but ever since I’ve installed the JVC radio it has made my life much easier to answer calls and see the reverse camera and get the best type of option like a newer car would had in my Toyota RAV4!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    JVC M590

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JVC always delivers! Nice bright screen and easy to use UI. Bought for the Android Auto and wired connection. ( I don't need wireless ) . The included microphone is actually clear. 10/10 would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JVC in 2008 Acura TL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen was super helpful in guiding me on the right unit for my car. He set up the installation and while it took a bit more time to install they did a good job. The original steering wheel interface didn't seem to work but I called and they swapped it out for a working model and now everything functions like it should. The guys were knowledgable and polite. I'd give it 5 stars if it worked on first try but still a good overall experience and they stood by their work to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JVC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10. I’ve had it for about 7 months and I’m still figuring stuff about it everyday. Got it in my wife’s car. And im going to buy another for my car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound and easy install!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son that does lots of driving. This gives him the ability to use Android Auto for his Waze app and charging his phone at the same time. My son has a 2008 Ford Escape XLT. There are videos out there about installing similar radios into the Escape, but they talk about cutting the OEM harness. This does not have to be done. Ford uses a data line with their OEM stereo systems to power them on, so in the existing OEM harness there isn't a +12V ACC line. You will need to get something to wire directly to the fuse box. I got a "Littelfuse Blister Pack Fuse Holder - FHM200BP" from a local O'Reilly Auto for a few bucks and used fuse #37 in the fuse box (might be different for yours) as that would come up when the ACC was turned on, but no voltage when the key is off. I also picked up an antenna adapter. The fuse holder was wired to the red line going into the radio side of the harness. Everything else was wired to existing harness as normal, but followed for the speakers as they might be different for your radio. I have included the OEM wiring and the harness to help. Great stereo with the Android Auto!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JVC great stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome It looks really good in my dash and so convenient to have everything at your fingertips. Back up camera is quality and works great when backing into my trailer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Do not install in Charlottesville Virginia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first installed a carplay JVC radio in lynchburg, they told me they needed a additional receiver just to keep the steering wheel controls even though it said it would come with steering wheel support I paid an extra 180 just for that they told me they could install it closer to me in Charlottesville that was the worst decision I made because the one in Charlottesville only had one guy doing the installation he broke my dashboard and if I hadn't gotten the warranty I would of had to pay even more to fix the dashboard thankful I got the warranty and it was covered but still took a week to get the part shipped and for it to be fixed. I would not recommend having anything installed at the Charlottesville location because the people in Lynchburg got my dashboard off with no problem and didn’t break it. Other then that I like the product

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    05 WRX Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was put into my 2005 WRX, connected and wired in perfectly with oem harness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s the best for the price. Installation was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    carplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend buying a harness when buying this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stereo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed this stereo in our 2005 Honda civic coupe. It is good. My only complaint is that a cord sticks out for manual connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great installation guys were also great love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! They did an awesome job with the installation was very fast. The guy showed me how to work the touch screen stereo overall was a very great experience from best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A potential BRICK - BE CAUTIOUS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRICKED. I had issues with this unit off the bat but just bit my tongue to make it work since it is a budget head unit. Actually scheduled an appointment with the service team to fix the issues but after talking, we figured I could do a firmware update myself. Easy! Well, it seems it would have been but the unit froze mid update and is now a BRICK. I have reached out to Best Buy and am waiting on a response but my assumption is I am out of luck since I did this update myself. DO NOT DO THE FIRMWARE UPDATES.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at [email protected], and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice and nice!!!!!! Can’t wait to experience the sound. It’s worth the wait and the time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New RV Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my RV and its perfect. The Staff at best buy where awesome. The installers were very professional and had ro think outside the norm when installing in my RV but did a fabulous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it’s a little confusing to run, but it works pretty good. Wiring it in wasn’t too big of a hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to navigate user interface. Looks great in my truck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was nice an friendly love it he did a really good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and they finished the installation quickly. Answered all of my questions as well.

    I would recommend this to a friend
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