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Customer reviews

Rating 4 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers have good things to say about the product's screen quality, highlighting its nice large display, and its overall performance, noting that the system works well with the vehicle. However, some customers have concerns regarding its connectivity, specifically that it does not mirror phones. There are also reported issues with the GPS, such as random "GPS isn't detected" pop-ups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity, Gps

    Rated 2 out of 5 stars

    Mirroring doesn’t work; unprompted screens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I wanted CarPlay in my vehicle and for the mirroring feature. I sit in my car a lot and so that was a draw. Mirroring did not work via app or direct cable. The install seems to be fine (although I randomly get GPS isn’t detected popups). We had issues connecting the second phone at first (had to do a whole reset). But the issue is the information screen will pop up unprompted and show you PSI, and battery voltage when you just want your CarPlay screen. Which then requires you to push the home button, then CarPlay again. So it hasn’t been plug and play essentially for us. When things like that happen during use it’s frustrating. The screen looks nice but the user friendliness of it just isn’t there. This will probably require me to go back to installation (JVC tech support isn’t easy to find or contact, Best Buy tech support tells you to make an appt). So overall disappointed, feel pretty stuck with it since out of exchange and cost of install) and just want it to work like we need it to. So at this point, would not buy again or recommend

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-Z900W receiver, it’s definitely not the experience we want for our customers. Please ensure you have the latest firmware update. We’d also love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    And be able to reset check engine lights…wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, worth the upgrade actually ended up doing more than what I had expected it to do was gonna add amps on my mid highs and I’m second-guessing that with the control I have in this head it wasn’t expected and the balance to the sound between the dash tweeters and the center and the doors to get that perfect level on the image amazed me also having detailed crossover points and the equal equalizer big pluses…first …JVC product I’ve owned

    I would recommend this to a friend
  • Cons mentioned:
    Gps

    Rated 2 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t do what it says with ease, and GPS freezes then reroutes, for instance, i’ll drive an hour then 20 min down the road it’ll freeze then say 1min then kick back to an hr, also screenmirroring was a mislead, it’s as if you’re screensharing on facetime, i recommend the pioneer dmh more than this one foresure, the size of the radio is nice though, one last thing, if you have a 2003 avalon it’ll block your A/C a bit

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-Z900W receiver, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome radio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headunit is amazing and works so smoothly and sounds amazing when paired with a dsp the 4-5v pre outs give crazy sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and satisfaction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the product and the installation; the technicians were very friendly and met our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silverado 16’

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance in picking this unit out. Great install, quick and really happy with how it works in my truck.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Easy to connect and good display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Product is very goo. It is big and clear. Bluetooth is very responsive. Big icons and touch screen responds quickly. Cons: Settings are not intuitive. Need to navigate multiple screens. For example: finding the sound settings was not intuitive. It was buried under multiple layers. Menu is not very well layed out.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month now, and so I'm seeing the things i didn't notice in the beginning. First, the long press on thy volume up button sropped working, it used to wirk, and it still works for the volume down, so I know it's a feature.. but it stopped working. Second, there seems to be a 5 second delay when using the android auto an making calls. It's kind of annoying. Also, i use an ipod connected through a usb in my console to listen to music, the unit doesn't give a playlist, only thr song that playing, so it's a surprise what song will come on next. Overall, it's pretty decent. The touchscreen responds, aside from the volume up button, as i would expect, and it's large enough to see what I'm looking at.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touchscreen is absolutely fire i love it has a ton of features i also have a sub and amp in my car and it made the system sound 10x better the screen and quality are excellent i would give this product a perfect 100

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Read before you buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro’s- Screen is great. Being able to move the monitor up/dwn and sideways is very nice. Thats about it. My installer Jake. Awesome dude. A+. Con’s- does NOT mirror your phone. Tried multiple ways. Says use mini hdmi so I bought (very expensive ) and still doesn’t work. Firmware updated. Same issues. False adversing. Had to pay extra and go with Alpine rx’r. Time lost and very disappointed.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-Z900W receiver, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my Passat. Not too large. Doesn’t block vents or climate controls but has a nice large display. Also sounds great on my Pioneer speakers. Just using the head unit’s power and plenty of volume and clarity.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It could better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio is ok, it doesn't connect to the car right off, it takes a while to come on and connect. The backup camera is ok. The music skips throughout the songs. The bass in it is very nice. I would recommend it if they can fix these issue but,if you need something asap the price is ok but I think it should be cheaper. I bought the radio from Best Buy and got it hooked up there as well. My experience was the best the tech was awesome.He was very nice,friendly, patient, went over and beyond I would highly recommend him if they could clone him they should. I never went to a place of business where I felt welcoming it's like I knew him for a long time. He tried everything in his power to fix the issue before I had to purchase the JVC car radio. Randy please keep up the good work and if I could ask for a raise I would. I'm a very satisfied customer because customer service is a big thing to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Gps

    Rated 2 out of 5 stars

    JCV-unable to set time manually

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well. My feedback is about not being able to manual set the time. It needs a GPS signal and there was no gps antenna included in the packaging. There should be an option to set the time manually.

    I would recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-Z900W, it’s definitely not the experience we want for our customers. On the JVC KW-Z900W you can set the clock manually if you don’t want it to sync automatically. By default, many JVC receivers try to auto-sync the time (from GPS, radio data, or smartphone connection), but you can switch the clock to Manual and adjust it yourself. How to set the time manually: Press HOME on the receiver. Then tap SETUP. Then go to System or User Interface settings. Then find Clock and change it from Auto / GPS-Sync to Manual. Then tap Clock Adjust. Then set the date and time, then tap Set. If you have any further questions/issues, please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes doesnt connect, takes forever to connect a new device and has issues with apple car play after using android for some time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new stereo very much. I was just looking for something to go into my 2008 truck and this was more than I needed but glad I have it all. Box was misleading making me think my Sirus Radio would automatic connect but found out I needed an adapter to make that happen. Also wish that the present channels could be on the main page with the radio information but again, not a big deal. Otherwise, great sound, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    JVC in-dash display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I likevthe fact that i can rotate the screen to eliminate the glare from the sun. Can connect 2 phone and 2 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Loving the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stereo and the value of the purchase. In fact it brings my little Kia Rio to life and even the deck itself was a gigantic improvement on my sound system over the stock stereo system I had before installing the new deck. I found it very much a big start point for my now banging system.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to see. Icons are large enough to see while driving. Works well with my factory speakers. I had it professionally installed. Would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering what kind of radio I had prior to installing this unit, I have to say it is a whole new world. It is not instinctive/intuitive however once you get accustomed to it, it is OK. In my vehicle, there are some glitches or lagging in some of the short cut button responses... however that aside, I do appreciate the size and the responsiveness of the touch screen by in large. For what I have paid in this category of unit, I am good with the purchase and I am happy to have this JVC unit in my vehicle.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times the radio losses the Bluetooth conneccion

    No, I would not recommend this to a friend