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Customer reviews

Rating 4.1 out of 5 stars with 1820 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and solid battery life as positive aspects of the True Wireless Headphones Earbud Style. Comfort and price are also appreciated by users. However, some customers have concerns regarding the fit of the earbuds, as well as connectivity and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 232 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Stylish Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design which is the reason why I brought them. Sound quality is nice. If I have my volume all the way, I can't hear the people around me. Battery life is amazing. The case fits easily in my pocket but i want to get a cover that attaches to my purse. There are two things that compells me to score this product a four instead of a five. 1. The size of buds a little big for my ears however the shape is perfect. They hurt my ears but they do slip out ever time i make a sudden movement or bend. 2. The volume is confusing. If the tap the buds a certain amount of times it controls the volume but my phone also controls the volume. Whereas my phone controls how well i hear things and the tapping controls the mic sound. How am I supposed to know if the mic is loud enough?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Budget wireless headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, decent sound, didn't quite fit my ear comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Jvc ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but had trouble keeping them in my ears

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit a bit awkwardly and can fall out but 20 bucks is 20 bucks hey hey

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Got what I paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, but I got what I paid for. Sound quality is mediocre and fit is not great... keep having to re-insert them, as they slide out a bit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Price, Sound quality
    Cons mentioned:
    Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Surprisingly decent quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a bit of a headphone snob so I really wasn't expecting much from these earbuds, especially considering the price. However after some play time with these, I'm quite impressed with the quality of these and even more so at this price point. My everyday earbuds are either my Beats Fit Pro or Sony MX3. Really love the sound quality out of those however, they also command s hefty price tag. Sure, you can get cheaper earbuds from Sony and pretty much any other brand however, they tend to lack big time in the sound quality department. These JVC earbuds fit that nice sweet spot for your average consumer that wants good quality earbuds without paying $100+ for them. This is a no frills kind of earbud so all you get in the package is the charging case, earbuds and USB-C charger. There aren't any carrying cases or extra ear tips like you'd expect with other brands. The case itself is quite small so it'll easily fit in your pocket. Enclosed are the equally small earbuds. Pairing is quite simple on my iPhone. Took all of 2 minutes and I was listening to music. The fit of these earbuds is so-so. With my other earbuds, I get annoyed that come with different size ear tips as they just pile up in one of my desk drawers. These earbuds, I almost wish they DID have extra sized tips included. While these fit pretty well in my ears, they're not quite as snug as I'd like them to be. Any violent/sudden movement and these will pop out for sure however, for the most part, they stay in pretty well. They tend to move around in my ear a bit so I found myself adjusting them frequently to get a good seal. Sound quality is surprisingly good. I listen to a lot of EDM music so I like hearing those deep, thumping bass notes. The JVC buds don't quite have that great a range as the Sonys do however, you get a little thump whenever there are bass heavy notes/sounds being played. I'd say the range on these earbuds is pretty standard; not terrible but not that great. For the casual consumer, I think these will work just fine for those needs. Phone quality was equally good. I did hear some echoing but it tended to be sporadic so not sure if was my BT connection or something else. In any event, for phone calls, these work just fine. Overall, I'd say these are a good buy as they're quite inexpensive, wireless and decent sound quality. For the average person, I think these will work just fine for those subway rides to work or while at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Fit
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good backups

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The true wireless earbuds are a great backup. The size is a good fit for travel. You might lose them because they are so small but overall good size. They are hard plastic and can withstand a little rough and tough but not too much. Bluetooth is instantly recognizable. Hook up happens within seconds. Very easy. Power supply is ok. I can use them sporadically all day and recharge them over night for a next day use. Touch control is pretty cool. Takes a little getting use too and a little sensitive. Rain proof is relative but I don’t make a habit of using electronics in the rain. The microphone is ok but not the best and leaves much to be desired so again my statement that these earbuds are a great backup. Or if the price is right and you are interested to try hard plastic earbuds these are a good introduction. Since there are so many wireless earbuds options I think it’s a good idea to have options like the jvc true wireless earbuds, decent usability, decent design and decent function.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Price
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Sound-Excellent Battery Life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a few pairs. They have 11 millimeter drivers, which gives them excellent bass and midrange. They aren't shrill like most other earbuds I've tried, but the high frequencys are just fine, I prefer the sound over my 250 dollar pros because of the good bass and the battery life. I fall asleep listening to podcasts and wake up the next morning, and they're still playing, whereas the expensive ones will be dead in the morning. I use them at work all day, and with me sweating and getting splashed with water, they just keep on ticking. The fit is excellent, too. They're snug, but they dont hurt, and they dont fill out either. And for the price, you can't beat them. Once in a great while, one will drop out, as my left ear is not as deep as my right. One fell in a big puddle and it still plays but its too quiet now. Another pair I bought, one earbud got lost so im on my last pair. I bought 3 pairs when they were on sale. I would buy them again and I highly recommend them. There is a plastic smell about them but my Apple buds have the same smell.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    A solid buy with some quirks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after I lost my JLAB Go Air POPs while drunkenly riding an Amtrak train. Heading into Best Buy to get some replacements, I happened upon these at the same price of $25. As a fan of Apple-style half-in earbuds, I picked these up since they were the only wireless earbuds I'd seen at this price point that use that style (in-ears are uncomfortable for me). My loss is your gain, as I can compare them to the JLABs. This is a solid product. Sound quality and range both seem to be pretty good for the price point. Battery life is good: will use them for music and calls for approximately 9 hours straight, only charging for five minutes at a time maybe 3 or 4 times throughout while I'm eating or need a break, and they've never dropped below half. The charging case is well built, though it is a bit larger than JLAB's and lacks an integrated charging cable. The fit of the earbuds themselves is decent, but doesn't approach that of Apple's half-in design. In regular conditions, these fit into my ears without excessive looseness. However, I've found prolonged use does sometimes cause a bit of soreness (though I do tend to clench my jaw, so make of that what you will). Furthermore, I cannot recommend these for athletic use - I can't rightly explain why, but sweat and movement make these slip out way more easily than Apple's half-ins. The only other con that comes to mind for me is one shared with the JLAB POPs - if no media is playing, the earbuds will get confused after some time and begin to beep, which I assume is them reconnecting. Fortunately, unlike the JLABs, this is just a beeping noise and not an annoying voice repeatedly chanting 'Connected!'. Four stars for being a well-priced product that does what it's meant to well. The one subtracted star is because it just falls short of perfect on a couple of areas. Well worth the buy if you're not ready to shell out north of of $50 or $100 for similar wireless half-ins.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound; touch functions, IDK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded much better than another brand that cost 3x more. I found the touch functions on the earbuds a challenge. With practice, I expect they would get better, but every time I adjusted them, they turned off, paused, changed volume, skipped to next song, etc. I got the sound profile to change once and then could not get it to change again. I might've gotten better over time. Apparently I have unusual ear canals. I had to install them upside down from JVC's instructions (I have a pair from a different brand that I have to do the same thing). They were very tight in my ears. Uncomfortably tight. Too big, I guess, which is a bummer because there is a lot to love about the sound at this price point. If these fit you, you will be happy--good sound, good bass, good bang for the buck.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Fit

    Rated 4 out of 5 stars

    Nice quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well for me small issues like them falling out the ears and disconnecting from the phone every now and then but overall pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product for the price and outperformed others

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. I paid around $30. Battery life is awesome and sound quality is great. Not sure what’s wrong with my ears but they don’t hold them as well as the boyfriend’s ears so but I won’t blame the product because this is an ongoing problem for my ears. I did listen to them and they sound great. I gave them to the boyf and they stay in his ears, sound great and he hasn’t lost them due to falling out. I’ve bought him higher priced items but this outperformed them. I even told him I paid $100 to see if it was his own bias and he said they are worth at least $200. He was shocked when the real price was revealed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very nice affordable ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound for a nice price point. Solid quality buds with easy connection, nice battery time and sound. I have small ears and these are too big for me, they fall out no matter which size tip I use. I would recommend these to someone with regular size ears without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good budget alternative to AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these JVC True Wireless Earbuds as a backup for my 3rd gen AirPods since I prefer the classic earbud style. Right away, I noticed they’re quite a bit bigger than my AirPods, but honestly, I kind of like the chunkier case—it feels solid and not flimsy. Comfort-wise, they’re pretty nice, but they don’t sit as securely as my AirPods. They stay in most of the time, but every now and then, one will slip out. That said, since I much prefer this shape for comfort, I don’t really mind too much. I wouldn’t use them on an airplane though, because once an earbud disappears into the abyss under a seat, it’s game over. Overall, they’re a decent alternative if you like this style of earbud. If you’re looking for something that locks in place a little more securely, these might not be the best bet, but for comfort, I’m happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Fantastic battery life and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery life and hood sound. Microphone could be better. The part that fits in the ear was a little larger than expected but still comfortable. Touch buttons are sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    JVC Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work but they tend to wiggle out of my ears every 10 minutes even after I tried the bigger gummies that came with them. Having to repeatedly push them back in pauses my music, audio book. Wouldn’t recommend if you plan on working or working out in these. On the bright side they sound great I play my mobile games and the quality is almost theatrical.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Hard to keep in ear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the battery life and sound, but can be hard to keep in the ear. They have fallen out many times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good entry level option. Not for joggers.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point is great. Easy to pair with smart devices. Touch controls for music and phone calls the same as other manufacturuers. Battery life gets me through a whole work day without needing to charge. My lone complaint is having to work for good placement in the ear so I get any kind of low end to music and other media. No way to tweak if not a natural fit for your ears. If sitting at a desk or mall walking not too big a deal. Not good for jogging or strenuous physical activity as they will fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, the battery seems good and the price is right. If i knock anything, it would be that they feel like they're going to fall out if i turn my head too quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the pods are good however, they don't stay in my ears (small) they need a rubber cover of some sort. They paired easy and sound good.

    I would recommend this to a friend