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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,257 reviews
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this item on my computer, and it kept it free of any viruses. works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    good protection for your pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good reliable product that earns it keep, my lap top is secure, it runs safety checks automatically, so anything suspicious is monitored and controlled, I like to have as little hassle as possible, and this is a hassle free installation and overall good working addition to your technology needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    good protection for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to use on my MacBook Pro. It was very easy to install and I feel great having the added security. I also like the fact that I am able to install it on my other computers as well. I am able to use it on both Mac and PC without having to buy separate programs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    First time using it - so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this computer with this software for a few weeks. The software was pretty easy to install and it has detected and removed a couple of things. Scans pretty fast. So far I think I like it better than other security software products I have had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 4 out of 5 stars

    It is very good security for your PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and at a fairly good price. You can install it in 3 computers and it keeps you protected for a year. When I bought my second PC It came with it and it has been working so good that I renew it for another year and I also have it in my third PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Virus protection

    Rated 5 out of 5 stars

    Great, never had any problems with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the salesman 2 years ago, so have been using it since. Have had no problems with viruses. Easy to use and to install. The only thing that bugs me is that they activate it on the day of purchase which sucks cuz I bought the one for 3 computers and I put mine in right away, but was wanting to use it on a newlap top for my son for college which I have not even gotten yet, so we lost out on approximately 2 months of usage for his laptop. There is no good reason to activiate at purchase from the customer point of view so will most likely not go with Kapersky in the future unless they change that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Kaspersky Internet Security 2013 (3-Device) (1-Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaspersky Internet Security 2013 (3-Device) (1-Year Subscription) - Mac/Windows In today's fast-paced world, you can find out it's your friend's birthday, buy him a present and transfer money to your debit card for a night on the town all online and all in a matter of minutes. And while your relationships can benefit from the Web, your security can take a hit. When you open your identity to social network sites, e-stores and banks, you also invite a slew of risks into your digital world. Keyloggers and phishers can catch you off-guard — unless you catch them first with the help of Kaspersky Internet Security 2013. With advanced technologies and easy-to-use tools for safeguarding your personal information from online threats, Kaspersky empowers you to surf, shop and socialize with complete confidence.When you surf the Web with Kaspersky Internet Security 2013, you're clicking, downloading and scrolling with the confidence that Internet threats are monitored, managed and kept at bay. This comprehensive security suite works discreetly behind the scenes to detect and respond to the latest viruses and threats in real time, before they have a chance to strike. When you enter credit card numbers, passwords and online user-names, Kaspersky's advanced Virtual Keyboard and Secure Keyboard features put up a sophisticated barrier to ward off keyloggers. In a virtual world where things aren't always as they seem, Safe Money technology and the URL Advisor let you see through fraudulence and avoid scams online. With an award-winning family protection system, you can rest assured that your kids are safe thanks to tools that allow you to block the transfer of personal information, and control access to offensive and dangerous Web sites. Kaspersky Internet Security delivers the security you need to feel safe on the Web without slowing down your fast-paced lifestyle. I was content with Kaspersky Internet Security although they have gotten rid of it today the security did its job really well for me for its time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with all systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 3 user license of Kaspersky to use on our computers at home. Installation was easy and does not seem to get in the way when gaming. I was not aware that when you buy this at Best Buy it is a subscription service thru Geek Squad. This did not impact the installation but it was about three weeks before I got an email from Best Buy that the subscription was active. This probably means that I will get inundated with emails from them reminding me to renew it in a year. There is not price difference between buying it from them or online directly from Kaspersky. I only bought it at the store since I was there, it was convenient and shop at Best Buy regularly. I think that they should label the box to say it is a subscription service. I guess that means that Geek Squad supports it. If that is the case they should let you know that and what they will do for you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Security

    Rated 4 out of 5 stars

    This is the third year I purchase Kaspersky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third year I purchase Kaspersky for my three pcs, I love that it protects my pcs and keeps them running smoothly with no fear of viruses. I have never had any problems with Kaspersky and I will continue to use for my three pcs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    A good program for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased this software. It is easier to install and does the job - for a very good price. I am able to install it on both my laptop and my desktop. A good value. Even as a novice, I have had no trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    great protector of computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second computer with kap easy to set up doesn't stop your fun but protects you from all junk out there .very easy to install less than 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    This tool is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, even on infected systems. Special and multiple scans effective at removing malware. Kaspersky Security Network helps identify new threats. Top-notch phishing protection. Includes protection against exploits and several scans for insecure settings. The control center is very well designed and easy to navigate. The many other features this tool includes provides the internet security all users need to protect there computers and data. The tool also keeps all virus threats current. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    No need to worry with Kaspersky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kaspersky Internet Security product gives me peace of mind. I especially like the added security it provides whenever I need to access my online banking accounts. With Kaspersky, peace of mind is only a click away.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 4 out of 5 stars

    great internet protection for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great protection and great price.A little tough to set to your needs but easily fixed with geek squad help or you will have to study all information pertaining to disk. Well worth buying geek squad protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Great product and Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, works much much better than any other antivirus and the price beats any other competitor! Highly recommended!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaspersky Internet Security is one of the best in protecting my computer from malware and viruses.. It is easy to install and easy to use. I feel that my computer is safe in the hands of Kaspersky Security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Security

    Rated 5 out of 5 stars

    Feel safe and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free when I bought my laptop, so cant complain about the price. It keeps my computer safe and its easy to install!!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Simple but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple effective protection for your computer that makes things easy to check quickly. It costs a bit more than most but it makes up for it with quick simplicity and effectiveness. Has a couple slight down sides though. Once your subscription expires it quits protecting your computer and constantly spams you with renewal notices until you either uninstall or renew it. Also the subscription duration clock starts at the moment of purchase instead of install so it makes a horrible gift item if it is not to be given/used right away. The protection it offers though is top notch and constantly updated as new threats are found and countered, something you will find some others only update monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Security

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install and performs great. Product provides very good protection and leaves nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Software Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I like this software because it alerts you when you have not done updates to your computer and keeps you on track to keeping your computer working to its potential. Great features.

    I would recommend this to a friend
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