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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed by best buy and was free for the first year. It is a system that we use at work so I was already familiar with it. It is easy to use. This is very user friendly. You just need to remember to run scans periodically. I would say this may be more critical if you have many people using the computer and going onto the internet searching frequently. The same thing with e-mail traffic. Hopefully household is knowledgeable about phishing e-mails and if e-mails end up in spam folder that usually do come into my in box, I don't open them.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good protection at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Kaspersky AntiVirus on my Windows 7 PC. When I filed my Kansas Income Tax online, I had to shut off Kaspersky, because it prevented me from using Kansas Web File. I also have Kaspersky on my older Vista PC. No problems there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    the internet security system has worked well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with this internet security system. It was easy to install and has not slowed down the system. So far, I have been pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Internet Security is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaspersky Internet Security hasn't let me down yet. My other system is running on a free download from several years ago & hasn't let me down yet either, so I'm a little skeptical about the money spent for this. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Security
    Cons mentioned:
    Pop-ups

    Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a new laptop purchase. so far so good. Not having any problems with it. No strange pop ups from the security programs. It seems to be doing its job, behind the scenes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great protection at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time buying this protection for my computers and it was very easy to install and kept my computers free from viruses and bugs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my Mac even though Macs don't really get viruses. It protects my computer really well and is very easy to turn on and off.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually these products work well in the beginning (when the computer is brand new) but over time, it seems that viruses will get into your computer no matter what so I've just lost all hope having software to protect my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with unique protections such as secure input for passwords and protection of financial exchanges, but when I looked up its rating for virus protection, it came up short to even some of the free software available.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Recommended by Sales Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Kaspersky for years and the virus protection seems to work well; plus they allow you to put the virus protection on three computers, so I was able to add a friend's computer who had no virus protection.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Protect your accounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product based on the customer service rep at Best Buy said he uses this because he does a lot of online shopping and banking. He said this was the vest protection for online shopping and identity theft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new product (company) to me. I have used AVAST for years at home and work. So far so good. It's a very easy install and Best Buy even offered to install it for me. It's free for one year and so far no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product to use for home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always prefer Kaspersky products from others. The only problem I had was when I went online and tried the trial sample from the company's own website to see which product is better and the one they recommended ended up messing up my computer. I went to the Best Buy store and bought the same kind I had before (different box look) and installed it that day after removing the other one. Not only did the product installed right away, but it ran a full scan without being told and now my computer is running a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    easy to install for a computer novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and reasonable price. I am not very computer literate and was still able to install myself following easy directions.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Better than the others I have tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus is definitely better than the others I have tried. I takes a while for installation and you have to do three separate parts that could be together. Besides that no complaints about the use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    A good resource.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product download was easy and I have found the program simple to navigate. So far I have been pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well alerts me with any issue. Geek squad set it up for me so I had no issues with setup. All in all its a good product.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Came with laptop purchase solid software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the product came with laptop purchase from best buy. geek squad crew recommended the product - suggested i delete any other software that came with the laptop and use this product instead.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    came with laptop purchase solid software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good the product came with laptop purchase from best buy. geek squad crew recommended the product - suggested i delete any other software that came with the laptop and use this product instead.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Not a bad internet security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet security surprised me a bit. I was expecting it to be some cheap internet security software but it works fairly similar like other ones such as Norton or McAfee. But overall, its not bad.

    I would recommend this to a friend