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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,257 reviews
  • Pros mentioned:
    Security, Virus protection

    Rated 5 out of 5 stars

    An anti-virus worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Kaspersky anti-virus software for a long time. And I find Kaspersky Internet Security 2013 especially worth buying because it has enhanced anti-virus and internet security features and what's more exciting, is good for 3 users. I strongly recommend this software to other users which I am sure you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    One of several options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not computer savvy. My only frustration was that the label on the packaging stated that "activated at purchase, install immediately". We bought a laptop that came with 6 months of free security and when we installed the Kaspersky security, the pre-loaded security was removed. It was not activated until it was installed and we would have waited for the free security to be done.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Kaspersky (internet security)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this product for my new computer that runs on the new System 8 operating system. But when I installed it, it wouldn't work unless I upgraded it. I had a hard time figuring out where to go online to get the right software to upgrade it. It took me a few hours. But since it was done, I haven't had any problems. I would recommend this to a friend with caution.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Security

    Rated 5 out of 5 stars

    Kaspersky in for several years,Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Kaspersky for several years without any glitches or problems. It is always running in the back round protecting my system. This is the best bang for the money out there. I would recommend this to anyone with a computer using the internet. I buy protection for 3 computers and all 3 are very well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good, practical product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install; does the job; affordable product; hard to get excited about a security software product though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the software, recommended by many friends and colleagues. After trying it; have been using it for the past 4 years. Great price and super easy download. My computer feels protected like a wall around it because the constant scanning and updates.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Security

    Rated 4 out of 5 stars

    Tried and true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Kapersky came through. Software works great in the background, and provides reliable protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Virus protection

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product- easy to use, never had a program crash or become infected by a virus in 2 years of service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    Does a good job of virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a user friendly program. It doe a good job of protecting computer from virus and other problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Kaspersky's 2013 Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the advanced settings are written in a way that is easy to understand. Short on computer jargon, long on just getting the job done. Buyers may want to compare effectiveness of this product with other Internet Security products on the market prior to purchase. Not saying NOT to buy Kaspersky's, just sayin' as the same rule applys with anything.... might want to shop around and compare a little before making a long-term commitment.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 4 out of 5 stars

    responds well to potential threats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I've been pleased with the protection provided. Reasonably priced for multi-year protection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Security

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton in the past. This security system came with the computer I purchased. Best Buy installed it at no additional charge. It will protect up to 3 computers but I only have one that needs protection. It seems to be working as designed. No problems with it to date and no viruses to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Kaspersky software since I bought my computer from Best Buy in 2010 and it has not let me down. It runs checks regularly and always notifies me when a new update is available. It is easy to install and I think it is a great product. It comes recommended from Best Buy employees as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and can be used on multiple computers. Piece of mind knowing there is some protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    Great Security Progam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use security program which helps my family to secure against viruses and other spyware!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Virus protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was quick to install and works very great. Added to a second labtop to protect from virus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use it up to 3 computers which is great it's safe to use and its very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    excellent security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our computers have been virus-free since we started using the Kaspersky security software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    Good bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an add on, very inexpensive. Thus far, no glitches, and haven't had issues with viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products and it works fantastic! Highly recommend.

    I would recommend this to a friend
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