Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Soft Touch Comold Case's excellent protection and attractive design. Many appreciate the case's comfortable fit and good quality, while some find the price point to be a drawback. A few users noted minor concerns about scratch resistance and button accessibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,688 reviews
  • Rated 4 out of 5 stars

    Good Fashion Case for IPhone Xs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my wife’s iPhone from the X to Xs and she was disappointed that her favorite Kate Spade Case didn’t line up correctly around the camera. So we went to Best Buy because they have a good selection of Kate Spade cases available in store. She loves this case and fits awesome for the Xs. She is a little concerned about the bottom of the case because it has a huge cut out (I’m guessing for the speakers) that leaves the botttom frame exposed to being scratched or nicked. Overall she’s happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Bling!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy ~ this Kate Spade case is a perfect complement to my gold XS iPhone. It personalized it for me to reflect my own style and protect my phone at the same time. I purchased this during quarantine and the Cuyahoga Falls Best Buy staff were wonderful to work with which made it a great shopping experience for me...so buy the Kate Spade case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XS Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't look like what I thought it was going too. My phone is the space grey (dark grey) and I was expecting the case to be mostly clear, with the flowers, but the case is white with flowers. Which doesn't look as great on the dark grey. Overall the quality is very good and very protective.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. My phone is gold so you see that through the case. It happened to be on sale also for half price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and quality phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has style, quality, cuteness, and is really pretty with bling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. The case is strong sturdy beautiful. The only thing I don’t like is pushing the side buttons is difficult, the plastic is to hard so buttons won’t push in easy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cute case, poor quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is super cute and stylish, but I expected higher quality from Kate Spade. While it keeps my phone protected, the matte finish on this one scratches and flakes off very easily leaving the case looking worn.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on. Seems sturdy. Very pretty 5 stars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad! Kate Spade disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big brand but quality is so poor! I think Kate spade should carry on with production or handbags only! Other items are not their expertise! I am going to spend 50$ to get a new cover and pop stick! Last but not least disappointed with Best Buy customer service they simply refused to give me even exchange offer! Waoo what’s the point to be a member and carrying Best Buy credit card!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s cheap quality

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone case for my iPhone XS and after 3 months of usage the side broke. I was very disappointed. Now this case is just lying in my closet. I wish kade spade would have made it a little durable like Apple phone cases. I DO NOT RECOMMEND THIS TO CUSTOMER BECAUSE ITS WASTE OF MONEY IT HAS LOOKS BUT NOT QUALITY AND DURABILITY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Case lover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Fits perfectly and not bulky but protective. Very Stylish also to show off my new Iphone X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for IPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the weight and design, Fits well in my purse and protects the phone. Easy To clean and grasp! Like the variety of colors and surfaces. You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this case. It’s pretty, practical and sleek...not at all bulky to carry. Very easy to hold and slides easily into pocket or purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for iPhone xs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! The design is just the right balance of simple yet stylish. Also the case is not clunky but thick enough to make me feel like my phone is protected. The material of the case helps you grip the phone well when holding it so if you have butterfingers I’m sure you’ll do fine with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pretty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is lightweight, pretty, and sleek! Fits well in my hand and is classy and has an elegant design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect. Looks good on the new iPhone X. Does not make the phone clunky looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kate Spade phone cover is pretty. Then I found the same case at Five Below department store, without "Kate Spade" wrote on it for $20 cheaper. So if you buy the case I bought, you are basically buying the Kate Spade name. So it's on you. Labeled or no? If I would have known it would have been NO for me. Case is functional however.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Elegant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cover for my silver iPhone X The cover is a bit bulky but seems to give good protection in return It’s elegant and beautiful The top part of the design in the back of the phone goes across the apple symbol and it covers the silver ring around my phone as well, which I wasn’t a fan of But overall, I’m happy with my purchase It’s very feminine and pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thin and cute

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is really cute, with minimal design. its light and doesn't hind my phone from fitting in my pocket. it also covers all corners of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking iPhone X Case For Women

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my girlfriend when she got her new iPhone X. She wanted it semi-clear and the back lace pattern creates a really cool look on her black phone, subtle tone on tone. Picked it for heavy quality construction, the amount of protection it provides the $1200 phone and the fact that it said it works with wireless chargers, which it does. She wanted a case that allowed it to wiped and sterilized, which this one does. Top quality product, would buy again.

    I would recommend this to a friend
Sponsored