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Customer Ratings & Reviews

kate spade new york - Hardshell Case + Ring for Apple® iPhone® XS Max - Rose Gold Glitter/Clear-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 134 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 134 Reviews
  • Rating: 4 out of 5 stars

    Love this case

    Posted
    LolaDee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love this case. It's exactly what I wanted. Shiny with rose gold glitter going halfway up the case and the remaining portion is clear. I have a gold iphone and this case doesn't take away from the gold color like other otterbox cases. A ring/kick stand comes attached to the case. It is also in rose gold. The only thing I don't like about the ring is that it loosens over time. Other than that, it's perfect for my phone and I have been receiving many compliments on the case which only proves more to me that I made the right choice in purchasing it. When I'm in need of another case (and I know that I will be) I will definitely purchase this same one again.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Would not recommend!!

    Posted
    Whit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this case for my new iPhone XS Max because it was so pretty and Kate Spade. I never owned one before so I thought I would try it out. I normally buy otter box or speck cases for my iPhones. The case was so cute but didn’t like the slick feel on the back. I thought I was going to drop it , so I put the ring it came with on the back. Within 1 1/2 weeks the ring broke. The pin was coming out of it and it was really loose. So I exchanged it for a speck case :)!! Would not recommend!! Things I did like was the color and how it was clear on the back and showed the color of my iPhone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The Ring breaks within two weeks

    Posted
    Jennifer
    • My Best Buy® MemberMember

    If I had written this review immediately after purchase, I would have given it 5 stars. It's really cute. The case is fine. Now, I'm super thankful that I bought it when it was on sale because the ring became loose quickly, and the pin is almost completely out. It can no longer be used to prop up the phone, and I'm pretty sure the ring will just fall off at any time now. I've ordered another brand. I take excellent care of my phone, so it is not a matter of abuse. It's just a low quality product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    More fashion than function.

    Posted
    evvogler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this case for my wife's new iPhone XS Max and she loves the case itself. We put the ring on for some added flair and from a fashion standpoint, it looks great but the ring loosened up and became essentially useless after about a week of use. She's still using the case but now the ring is taped down. Would hope for better overall longevity for a high-priced item like this. There are better cases out there for less money but with less fashion appeal as well.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    LOOOOVE IT!

    Posted
    Skoobs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love this case for my iPhone XS Max. The only thing is that I can't use a wireless charger with it because the ring is too thick. Maybe if you place it someplace other than the center of the phone it would work? I don't care though. I don't mind charging it the old fashioned way. I get a lot of compliments on this case, and it's so nice to be able to see the gold phone through it. Plus, being able to hold onto the phone and reach all of the screen is awesome. Wish I had this case in multiple colors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Stylish Protective Case

    Posted
    MikeP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this case for my daughter's new phone and she loves it!! A great feature of this case is the built-in ring holder on the back. The ring did prove to have an unintended downside, which is why I rated 4 stars instead of 5. While using a wireless charger with this case on the phone the metal ring on the back gets really hot. Just a caution to anyone looking to purchase this case and use a wireless charging device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My wife loves it

    Posted
    moz0730
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this case for my wife for her gold XS Max and she loves it. The case itself is sturdy. The color is great and the ring is perfect for her to be able use her entire phone with one hand. The only thing if you have the ring on the back is that you can't use a wireless charger with it. She is used to plugging in her charger so that doesn't bother her at all. She gets tons of compliments on it. Great case!!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Stylish Case, but Scallop Ring doesn't hold up

    Posted
    Raiderfan31
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Recently, just bought this stylish case for my wife's new phone. She loved it; unfortunately, the Scallop Ring for the case has pretty much broke. It's barely hanging on and I cannot fix myself. It's loose and doesn't stay in place anymore. Sad thing is I cannot return it to best buy because it's been over 15 days and it started messing up 2 days after the fact the return date.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Design

    Posted
    Elmer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this item for my daughter's iphone x max and she loves it. Not only the design looks nice there is a little door hinge looking feature at the back that functions like a pop socket for securely holding the phone. I definitely recommend this product for anyone looking for a nice and functional iphone casing.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Ring stopped worked in no time!

    Posted
    Mounia

    I wanted to love this case, it’s really cute and the ring is a big plus! After 2 weeks of use and tons of compliments, the ring went loose and is pretty much useless! and I can’t even take it off! for $50 I was expecting a much better quality! so disappointed

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Case, Ring Not So Much

    Posted
    JOC8815
    • My Best Buy® MemberMember

    The case looks great and is what I expected! I like that the ring came unattached and you could place where you want, but mine broke within 3 weeks! Also doesn’t work well when used to prop up iPhone XS max because it’s too heavy! Over all not really worth the price tag!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    pretty design

    Posted
    sugasuga
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    the design of the case is beautiful. the pop socket on the back though does not serve much of a purpose. if i try and prop the phone up like to watch a video, it just falls. kinda useless but the case itself i love.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Case

    Posted
    pilotnwv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The case is quite aesthetically pleasing and provides good damage protection for the device. The only drawback is the lack of screen protection which requires a screen protection glass to be installed as well for total protection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice and Protective

    Posted
    Dkcb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love Kate Spade cases. This one is so pretty. My phone feels protected and it’s also a great fashion statement. The ring does get loose quickly but it hasn’t been too much of a problem to use it as a stand to watch videos.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cautiously Pretty

    Posted
    DrDMM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case is very pretty. My rose gold iPhone XS Max looks great in it...however it’s not very sturdy and I do not trust it to protect my phone from damage. I will use it on special occasions. NOT for every day use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice case!

    Posted
    Alyanna
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Beautiful case and fits perfectly on my iPhone. Only thing is that the screw from the ring that comes with it is already loose. Tried to pushed it back but it is so hard that I even cut my finger skin.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case

    Posted
    Amandajram
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Tough, durable case. Love that it also comes with the ring to stabilize the phone, as the XS Max is quite large. Buttons are still functional and I don’t have difficulty pressing them with the case on.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Case with ring to hold phone

    Posted
    Bestcord1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the look, that’s what made me buy it . With in the week the ring holder broke its supposed to hold phone up with out you holding but I can’t anymore. The spring inside is probably broke .

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good

    Posted
    Kbrn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wish the spade piece came pre installed. I’m a perfectionist and it’s slightly off centered. Also it doesn’t always stand up right, kinda slides down. But looks great! Shows phone color on back and sides

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth it

    Posted
    Renesmom03
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The case is so pretty but I would have saved the money and bought it alone. I’ve had it on my phone for a week and the ring is falling apart already. I should have just stayed with a pop socket.

    No, I would not recommend this to a friend