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Customer reviews

Rating 4.1 out of 5 stars with 28 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, Bluetooth connectivity, and ergonomic design of the Pro Fit Ergo Vertical Trackball Wireless Optical Mouse. Many appreciate the comfortable design that helps alleviate wrist strain. The ability to connect via Bluetooth or USB is also frequently praised. While some users experienced wrist pain, others reported that the mouse helped reduce existing discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Bluetooth, Ergonomics

    Rated 5 out of 5 stars

    Most ergonomic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pluses: 1) It's the most ergonomic mouse I could find. You can rest your hand on the side of the hand while using the mouse, thus avoiding putting pressure on the palm and the carpal tunnel area. You don't have to move your hand around since it's a trackball mouse. 2) The mouse works fine either with wireless USB dongle or Bluetooth. Minus: It uses 2 AA batteries. I don't yet know how long they would last for me, but Kensington states up to 18 months. Overall, I love this mouse. I don't feel the hand and wrist strain I used to feel after using horizontal trackball mice. I feel I can keep off the carpal tunnel syndrome that I've had for a month awhile ago, by continuing to use this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good, Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trackball is very easy to use and is comfortable on my hand. The accuracy of the pointer is very good and the button placement adds to the comfort of use. I will say that as I use this trackball, it has a tendency to move to the left while in use, requiring repositioning. Also, I'm having to use third party software to program the buttons as I cannot get the Kensington software to properly work with this trackball.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Wrist pain

    Rated 5 out of 5 stars

    Great, once you get used to it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this, the Prestige Evoluent VM4 vertical mouse (small) was the best vertical mouse I had ever used. I needed a vertical mouse as I now WFH, and that mouse was a bit pricier so I got this one. There is DEFINITELY a learning curve; you're going to have to re-train your brain to get used to using a roller ball. Also, not having to grip anything is a strange experience. What matters is, after a full day's work, I have no pain in my wrist or hand. I don't know if I'd say this is better than my Evoluent, but it's good enough. I also LOVE that it has Bluetooth and USB dongle connection...who doesn't love options?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Wrist pain

    Rated 5 out of 5 stars

    Helpful after injury

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother recommended me to look for a vertical mouse. My wrist movement is pretty restricted after suffering an injury, and this was an amazing solution. I still need more practice to use it as a gaming mouse, but this one is great for work.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent Trackball with Good Customization Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an alternative to built-in trackpads and don't have a lot of desk space so I needed something that didn't require a lot of movement. I'd used something similar to this trackball in the past and liked it. I'd bought previous Kensington products found the build quality excellent and long-lasting. I've used the Pro Fit Ergo trackball for several weeks. I like it a lot and am very satisfied with it. First, it's very comfortable to use. It fits my hand very well and the buttons are within easy reach. Second, the Kensington software allows me to configure the trackball to fit my style, and it allows additional customization within individual applications. You can use this trackball with multiple devices. I'm currently using the USB adapter on my work computer and Bluetooth on my personal p.c. Both work flawlessly. You have to hold down a button to switch from one device to another, but once you get the hang of it, switching is a cinch. I will probably try connecting this to my iPad next. I would definitely recommend this trackball if you are looking for a comfortable pointing device with customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Wrist saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great! My wrist often bothers me if I hold it flat with a regular mouse for a long time, but with this mouse at 60 degrees, it doesn't. It only took a few minutes to get use to the track ball for my thumb. I enjoy it so much I am going to order another for my desk at work. I also like that I can use the usb plug for my desktop and connect via bluetooth to my laptop. I would highly recommend this product if you have any carpal tunnel issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use this on any of my devices. Stays in one place. It’s a. Upgrade from my last one and while I can use it now there are more buttons I can assign.

    I would recommend this to a friend
  • Cons mentioned:
    Wrist pain

    Rated 5 out of 5 stars

    A great ergonomic mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse!! It has really cured my golfer's elbow pain.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Trackball is great for so many applications. Highly customizable to fit you not you fit it. Id Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse i could ever have! I wish i had bought 2 at the time...now I cannot seem to find this one anymore!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but occasionally there is a hiccup. Stops working/moving periodically. Takes some time to use but ultimately a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good ergo mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has performed better than expected and feels better than other similar mice. Ease of use and smooth operation, no hang ups nor delays noticed in movements.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ergonomics

    Rated 5 out of 5 stars

    The best mouse ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a lifesaver!! Couldn’t have ordered this soon enough... able to select button functions- blue tooth or usb.... and ergonomic... worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, no issues so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a trackball that works with both your computer and android tablet. I use it normally on my computer but for my tablet its very good for using drawing programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking and scrolling are wonky. Contacted support and no matter what we tried it wouldn't work. Kensington sent me a replacement and it acts the same. When scrolling it will randomly jump backwards and when tracking across the screen it will go all sorts of directions. Really disappointing because I love the ergo shape and all of the customizable buttons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good product, great feel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. It is as good/better than the Logitech MX ergo. 3 connections(2 Bluetooth and 1 DPI). Smooth track ball.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Quite possibly the perfect mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use with my macbook pro and related software. The ergonomic design is perfect taking any stress off of your wrist. It has your typical left-right click, plus a scroll roller in the center which also has a scroll left-right function. Brilliant. There are also 4 programmable buttons which I set up to be copy and past and undo & redo. Awesome tool that helps me be more efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite precise enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a lot more complicated than I coukd get use to. It would take an extensive amount of time to adjust but it was quality just couldn't be precise enough for my work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my Logitech ergo Works okay loses connection every couple days

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse replacement for those with carpal tunnel or arthritis. I have purchased one for work and home.

    I would recommend this to a friend
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