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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 115 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of this Kenwood product, which users find capable of handling all their needs. While the device is praised for its quick connectivity, attractive design, and comprehensive feature set, some users have noted concerns regarding screen glare and inconsistent volume control. Overall, the product is well-regarded for its functionality and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 115 reviews
  • Pros mentioned:
    Connectivity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Bang for your BUCK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Looks really nice in my 2005 Corvette Convertible. Very easy to navigate and sound quality with the Factory BOSE System is Awesome.Highly Recommend plus you can add extra items like cameras and more to this item.The Best Buy installer at the Tyrone store was very helpful and did an Amazing job....

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. It’s sleek, super easy to navigate and the picture for my back-up camera is insanely clear. This is a MASSIVE upgrade from what I had. I also had it installed in store. The gentlemen who helped me, as well as the one who installed it were both wonderful. Very friendly, helpful, and I didn’t feel pressured to purchase anything —I was simply offered options, to which I accepted. I’m glad I did, because I wouldn’t have working steering wheel controls if I hadn’t! The install looked fantastic as well, he definitely knows what he’s doing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stereo kenwood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, color is very nice. Easy to use and the sound quality is clear!! Don’t regret buying and it has Apple CarPlay which is a must for me!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kenwood-DMX4710S 6.8 Multimedia Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. Phone call audio is not the best and the initial warning screen that pops up every time you turn it on is annoying. Gets the job done and the Apple CarPlay feature is cool, besides the fact the you have to have it plugged in to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement for a trashed stereo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little has reached perfection, but the product is exactly what I expected and is performing the task for which it was purchased. Installation so far has proven competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood in 2011 Ram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and looks fantastic! Made my factory sound system come to life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood stereo installation 2017 Dodge nice work!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was amazing to answer to all my questions led me in the right direction for the stereo for my liking in my vehicle overall great customer service and installation was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price? Absolutely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nice of screen for the price is awesome. I had a Pioneer before this, and I will say that I like Pioneer's UX/UI a lot better. However, I was sold on this unit having a higher resolution screen for the same price as other units. One thing I REALLY wish it had was the ability to change the color of the buttons on the left side. My previous Pioneer unit let you change the button colors, and this allowed you to make the unit look even more built-in/stock. All-in-all, I'm really liking this in my 2004 4Runner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Overall performance

    Rated 5 out of 5 stars

    Excellent radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my grandson,he loves it,works well with his phone,easy to operate and great sound and features,we had Best Buy install it and it looks and operates great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Kenwood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the display look. Touchscreen makes for easy use. Connects well with all products including bluetooth. Easy to use. If anything, wish the volume adjuster was a knob so i could turn up and down quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed in my 2009 Ford Ranger and it made a world of difference. In the process of upgrading the speakers right now, but this is the one i wanted because it allows me to do the amp upgrades that i intend to do. When its all setup, itll be connected to 2 amps, 1 is for the four 6x8's and the other amp is for the 10" sub. The features are great! The only knock i have so far is the volume button on the screen, my finger has to be exactly on it or something

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    DMX4710s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product works great. made life easier with the android auto in the car that did not have it. sounds great with the stock speakers on my 2012 Toyota sienna.

    I would recommend this to a friend
  • Cons mentioned:
    Screen glare

    Rated 2 out of 5 stars

    Mirroring and Car Play Don't do as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only speaking as an iPhone user, that this Kenwood was adverised to feature both Mirroring and Apple Car Play, which Mirroring doesn't and Car Play to a limited amount. --- Go to iPhone Apps and read the reviews on Kenwood Mirroring and you will see that people have been attempting for years to pair their phones and car stereos together, even by usb cable and it doesnt work, and meanwhile reviews show that Kenwood does nothing, apparently, to fix and make good on it. --- I am really disappointed also that this stereo unit doesn't allow for Apple Car Play to link all of the Apple apps to be linked to it, such as Alexa and Audiobook - two huge apps that I would use constantly while driving. What apps it does allow are pretty limited.--- Also, at night, the display is horribly bright and doesn't seem to have a well designed night mode or way to turn the screen of. For that matter, you can never turn this thing off! It would be nice if it had a power switch. --- I truly wish I could go back for a different brand but it cost me $500 in a wiring harness and dash adapter in order to have this "free installation" done by Best Buy.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing, with this receiver, so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Rated 4 out of 5 stars

    Radio presets are poor at best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great radio. The #1 thing I don’t like is the presets for the local radio stations. They should display along the bottom , top and include the radio frequency. The shortcut preset menu only shows the CB preset number. If you go to the full preset menu sometimes you can see the frequency but in many cases it shows part of the song or something that is not associated with the radio station. I actually thought about returning it because of this. It is a lot of work to install so I’m going to try and live with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed it does not have a huge amount of bells and whistles is very simple to use and program and combined perfectly with my rearview backup camera. The screen is the perfect size and there is a huge amount of clarity easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen glare

    Rated 4 out of 5 stars

    Good unit for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is overall a good buy. I would actually give it a 4.5. Sound quality is great, the programming functionality is simple, and use is intuitive. The only issue I have is that with the top down and in direct sunlight screen is hard to see clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great radio!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box product and it looked brand new and has been working great! It makes the sound quality in my speakers sound great as well. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aqesome unit. You will not regret purchasing this. Item is clean lookimg easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an older car with a older Kenwood unit already in it (DVD player no Android) and was hoping I could just unplug the old one and plug this one in but it wasn't the case. Not a big issue tho, hooked up the new harness and everything is working. The old one already had steering wheel control module hooked up so I was able to reuse it and they work fine. It was an open box purchase and it came with everything like it was new and the screen looked new as well. Android auto works with no problem and i also like the screen share if I want to watch yt on the screen while parked i can. Saved a bunch if money going open box, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing soon so haven’t tested. Great looking unit and compact for Double Din.

    I would recommend this to a friend
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