Customer Ratings & Reviews
- Model:
- 119364
- SKU:
- 5877104
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product's exceptional ease of use and the high quality of the coffee it produces. Many also appreciate its overall performance, speed, and good value, with its color and size also receiving positive remarks. However, some customers have noted concerns regarding the noise level and occasional issues with the filter.
This summary was generated by AI based on customer reviews.
Slow Brew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not brew a full cup even when using Large Icon
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thanks for your review and feedback. The largest cup size option on your K-Classic should give you about 10 ounces of coffee. If yours is not, please reach out to our consumer care team at 866-901-2739. They will be happy to troubleshoot your coffee maker with you and see what's going on.
Mediocre at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an average coffee maker. The quality of the Keurig machines has gone down hill in the last few years. I would recommend buying a better brand, unless you are just trying to burn through your remaining K cups as I am. This is my last Keurig machine.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but it does the job. I don't use it my wife does
I would recommend this to a friendKeurig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for single people, wish it had a bigger capacity.
I would recommend this to a friendNot nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All suppose to bring a digital screen and this one not
No, I would not recommend this to a friendDidn’t last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this the last of June 2019, and in September 2019, it is not heating the water or filling the cups with the proper amount of coffee when it does work. Very disappointed. Best Buy says no returning.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Stopped working after 2 weeks has to buy new plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 2 weeks. I took it back I had to pay more to get another one. They didn't make the first one anymore. Then I had to get a new protection plan.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Ok but want more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So Keurig is a good coffee maker but i think that i want more from a coffee maker. Would like it hotter and stronger cup of coffee. So i found out i have to get another machine. But it's ok
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Died after 30 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Keurig. The first two last two years each. This one only lasted 30 days. I'm hoping it was just a lemon. Best Buy was wonderful in letting me exchange for a new one.
I would recommend this to a friendFeels less sturdy, less well made as my last one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I/m disappointed. It is not the quality of my previous Keurig. I can't even use my reusuable pod with ground coffee without water going everywhere. Wish I had gotten something else. :-(
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine I received must be a defective unit. For about a month, the machine would constantly leak when it heated and there would always be coffee grounds in the brewed cup. Eventually, when I turned it on it would automatically shut off after about 10 seconds. Luckily, it had been registered and still covered under the Keurig warranty.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We know how important your brew can be. Thanks for giving us a chance to turn your experience around.
Drips after making a cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems the quality has went down hill. Had the same model purchased about 3 years ago and it was definitely better. This one seems cheaper made.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback, James. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Only lasted a few months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good while it lasted (4 months). Spend a little more to get an upgraded version. Two stars because their 1yr warranty service was on point.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for review and feedback. If you have any questions or concerns about your coffee maker give our Customer Service team a call at 866-901-2739.
Keurig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had surgery since purchase, I definitely will be returning. Does not make a full cup of coffee.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Keurig I purchased. Wasn't really satisfied with the product. Water would leak out when making the. K cups.
No, I would not recommend this to a friendreturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased the coffee maker, made coffee the next morning and it tasted like hot water.I think it just blew the water thru to fast.returned it that day.
No, I would not recommend this to a friendFair wouldn’t recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a year and a half then broke let saying add water
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
not happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there is a light that comes on in the water area ,,,,,it quit working shortly after I bought it …..not happy.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. The K-Classic coffee maker is not manufactured with a light in the water reservoir. We appreciate your feedback on it.
- Pros mentioned:Speed
Keurig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was sold at a great price-this machine heats quickly and has th 2 settings I need for my K Cups
I would recommend this to a friendBrand response from Keurig Care
Posted .Thanks for your review, bertp! We hope you are enjoying your brewer! Cheers!
basic keurig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very basic no whistles or bells . I really downgraded from my previous keurig , It does make coffee though
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.