Customer Ratings & Reviews

After owning at 5 different Keurig coffeemakers, this coffee maker was a disaster not once but twice. While preheating, the coffeemaker would run at least 4 ounces of water. No hot water button was pushed. I returned it for another and it did the same thing again. In addition, one of the tab buttons for adjusting the time is stuck. And the settings button is stuck. This is s beautiful coffeemaker with all of the settings and features I want but I will not buy another coffeemaker from Best Buy. This one is going back, too.

Got this Keurig on 4/30/2022, and by August 2024 it was leaking and completely unusable. This is my 3rd Keurig, and every one has had leakage issues. I’m moving on from this brand and not wasting my money on them any longer. I suggest you do the same or continue to waste $150+ like I did!

I like it ok, but I prefer my 2.0. My 2.0 has been converted to make a pot. This one can only make a small cup at a time. It allows travel size but it takes several pods unless you want weak coffee. I use this one to perk a flavored cup then add it to my pot to give it a kick of Carmel or vanilla etc.

We absolutely love this coffee machine, we owned an older style keurig machine and needed an upgrade. We are very pleased with our purchase

I am so happy purchasing this product! I like the 5 different options it has of cup sizes! It also has many useful features!

I replaced our old Keurig about a month ago. The only reason this isn't a "5" is because we are still learning all the new bells and whistles. Also my wife says it takes a little longer to brew than the previous model if but only we are talking about seconds.

Really nice with all the different features to use

The Keurig coffee maker is perfect. It is quite, fast, and I love the choice of making stronger coffee. It is also very pretty setting on my counter. This has ben a great purchase for our coffee loving family.

Great product, very convenient and I use it everyday.

It's better than previously model (K4 or K5) because they are get rid of unreliable LCD to physical button instead. It's better built than most K series. I highly recommend get extended warranty from BB.

We loved our former keurig but sadly it was not repairable. This one should have been the same model (if not slightly better), and yet we have been sadly disappointed! For starters, it seems to say “low water level when the water is still almost half full in the container portion. Very annoying to have to constantly fill it even though, in reality, it has plenty of water to make several more cups. Also, the water lid has to be taken off completely each time you need to fill it, and our old one had a flip top that you could leave in place and merely open to add water. Next, the amount of coffee that is dispensed on the “largest” cup size doesn’t even fill my mug to 3/4 full and barely just reaches a half a mug. And next, and most annoying of all is the racket that comes from the machine! It is so ridiculously loud, it’s insane! For one, it sounds as if there is zero insulation so the water heating up is loud… Beyond that, the motor literally sounds like it is grinding and scraping as it brews each cup! For the noise alone, we are going to be contacting Keurig for a replacement… And lastly, I ordered this color because of how pretty I thought it would look in our kitchen. It does, from the front… if you see it from the side, which tends to show a lot from where it goes on our countertop, the entire side of the machine is black. Makes it look cheap and cheesy! I spent way to much on it to have the function be so poorly designed…

This is my third Keurig....after seeing all the great reviews I figured I'd try them again...very disappointed. I have only had it 4 months and between my husband and self only drink a total of three to four cups of coffee daily and like all the others they don't perform. It only delivers 1/2 cup of coffee and you have to run each cup through two cycles. I even use the weekly cleaning pods and do the scaling to no avail.

I purchased the Keurig K-Elite Serve K-cup Pod Coffee Maker in Brushed Silver, and I'm thoroughly impressed with its performance and design. I decided to upgrade from my old Keurig that faithfully served me for 5 years, and I must say, I'm delighted with my choice. The brushed silver finish gives the coffee maker a sleek and modern appearance that fits perfectly with my kitchen decor. Its compact size doesn't take up much counter space, which is a definite plus. As someone who values both aesthetics and functionality, this coffee maker satisfies on both fronts. One of the main reasons I chose the K-Elite Serve is due to its reputation for longevity. As someone who enjoys a daily cup of coffee, I've learned the importance of regular maintenance to ensure the machine's durability. I wholeheartedly agree with the sentiment that if you keep these coffee makers clean on a regular basis, they can last for a very long time. It's a small effort that goes a long way in preserving the life of this investment. The convenience of using K-cup pods cannot be overstated. Whether it's a busy morning or a lazy weekend, the K-Elite Serve offers a quick and hassle-free brewing experience. The variety of coffee flavors and beverage options available in K-cup pods means there's always something for everyone. The brewing process itself is impressively fast, and the coffee always comes out at the perfect temperature for immediate enjoyment. The strong brew option is a great feature for those days when I need an extra kick of caffeine. The large water reservoir minimizes the need for constant refilling, and the removable drip tray makes cleaning up spills a breeze. In conclusion, I am more than pleased with my purchase of the Keurig K-Elite Serve K-cup Pod Coffee Maker in Brushed Silver. It's a reliable and stylish addition to my kitchen that consistently delivers a great cup of coffee. If you're looking for a coffee maker that not only brews excellent coffee but also has the potential to last for years, then I wholeheartedly recommend the K-Elite Serve. Just remember to treat it to regular cleaning, and you'll be enjoying fantastic coffee for a long time to come.

The Keurig K-Elite Coffee Maker is a solid choice for those who value convenience and consistency in their morning routine. Users love the strong brew option, which intensifies the flavor and delivers a more robust cup of coffee. The iced coffee setting is another standout feature, letting you enjoy a refreshing cold brew with ease. Plus, its sleek design and quiet brew technology make it a stylish and noise-free addition to your kitchen. Definitely a win for coffee enthusiasts. ☕️ If you’ve got your hands on one, enjoy!

User friendly,separate hot water feature,to go cups fit under unit removable base,awesome maker with different strengths feature

Love this coffee maker. It has a nice size water reservoir, coffee is made fast and hot. This maker makes iced coffee as well, nice feature for the summer.

Bought this out-of-box Keurig and it is wonderful. Packed perfectly and not a scratch. We like that it is much quieter than our previous model and it has more cup size options plus cold brew function. The water reservoir hold more water as well. Only minor con, for me, is the reservoir lid does not fit snug and can easily slip out of you hand when you go to remove it to refill tank. Still gets 5 stars though, from me.

This Keurig is a game-changer! I’ve had trouble with other models but the convenience and speed in brewing a perfect cup of coffee are unmatched. The wide variety of pods caters to every taste preference. The machine's user-friendly design and easy maintenance make it a must-have for coffee lovers. While the initial cost might seem high, the quality and consistency of each brew make it worth every penny. A five-star addition to any coffee enthusiast's kitchen.

This is my 4th kuerig maker. I still have 2 others. One is the much older model, maybe 2015-16?? I also bought one to travel with which is a Sam's Club model. I thought it was a good deal until I opened it and realized it only allowed for 3 cup sizes instead of 5. Unfortunately, I couldn't locate the 3 cup size unit after my move, so decided to just try a new one. I have also tried a Mr. Coffee for about $70 a few years ago. It was painfully slow to heat and had a long wait about 4-5 minutes between each cup of coffee..after a couple of months with Mr Coffee, I got frustrated with it and just threw it the trash one day. A couple of my friends have the new mini-kuerig which heats up superfast but only holds enough water for maybe 2 cups of coffee...NOPE. This new one is my most expensive Kuerig yet. I wanted the largest water reservoir I could afford. Too bad they don't have a full gallon sized option. I also wanted 5 cup sizes. I was on the fence about getting a rather eclectic color like Gold. It seems to fit well in my new apt. very well! Plus I like the new fancy lights and menus. I also got the Iced option as a bonus. And my roommate loves the Strong option. But the best bonus was the SmartStart feature. So all I have to do is place the cup, turn it on , insert k-cup and pick a size. Then it automatically starts pumping my favorite fresh coffee as soon as it heats up. That has saved me a lot of frustration and wasted time where I used to occasionally forget I was waiting for coffee and had to restart the whole process again. You really need to read the manual to get the most out of this full-featured model. It's not fully intuitive. I highly recommend this unit !

Easy to set-up and use the Keurig K-Elite Single Serve Coffee Maker. Although the description states this brewer will work with any brand K-cup, I'm finding the Harry and David K-cups that I have don't allow the water to drip through the dispenser as it should. At times, I don't get enough coffee to fill the largest size (which is a regular coffee cup size.). For the price paid, this is a decent brewer and looks nice sitting on my butler's pantry. My last Keurig lasted almost 5 yrs with minimal weekly use. Let's see how long the next level up Keurig will last.