Customer Ratings & Reviews

Only had it for a little over a month but love it. We've been able to use a variety of different K-cups with no issues. My only complaint is that it says to add more water to the tank even though there is enough for a cup or two. I also love the color.

One we use every morning at home. The other we use at a new business, Gypsy Waltz Yoga! It is used there!

Perfect coffee maker for me being the only one in my house that drinks coffee

Bought this for my other half for her Birthday and she loves it!

Exactly what I expected . It can be a little loud when preheating .

I bought this machine from Best Buy on 4/19/19. Within the first week of using it, I received a “perform needle maintenance” error and a coffee cup full of grounds. That was my first impression of the Keurig 2.0. Fast forward to today, not even 3 months after purchasing the brewer. The machine has a white, blank screen, with no options. I cannot even brew a cup of coffee. I called Keurig customer support, who informed me that there were no trouble shooting solutions for that problem. She asked for the serial number, informed me the machine was out of warranty, apologized for the defective device, and offered me another machine for 20% off......... I’m not even sure where to begin to express my frustrations. Before this Keurig, I was a loyal Bunn owner for years. Out of all of those years, I had one issue with the brewer. I simply called customer service and was overnighted a brand new brewer with no questions asked. It’s unfortunate that I’ve wasted almost $100 for a coffee brewer that lasted less than 3 months, using it maybe 3 days a week maximum. My obvious advise is to avoid this Keurig, and not to assume it comes with a one year manufacturer warranty as the box states.

My husband had been using a friend's Keurig at work, and wanted one for his office. So, I got him one for Christmas. I bought this model, which was a step up from the mini he was using at work... and he loves it! I'd never used a Keurig, so he set it up in the kitchen, so I could try it. I AM impressed with how FAST you have a cup of coffee... since I'm used to our drip coffee maker. The stand where you sit your cup, slides away, and enables us to use 20 oz. disposable insulated cups. You have to run it a second time to fill the cup, but it's still very quick. (We leave the same pod in). There's settings from 4 to 10 oz. It IS handy to have hot water ready all the time for soup, tea, hot chocolate... or just adding a little warm-up to your coffee. This model is attractive on the counter.. and takes the same amount of space as our drip coffee maker. It's quiet when running, and easy to clean & maintain. I also bought the refillable pods to use for any ground coffee, and the little filter cups. (Cheaper to make that way) Not sorry that I bought this model... it's been a big hit! Now that my husband has gotten used to using his gift at home... he doesn't want to take it to work! (Which was the whole point of buying it) So, I might get one for his office on his birthday.

Purchased this Keurig about 2.5 weeks ago. In the last 3 days all it's doing is leaving a ton of coffee grounds in our cups. I've taken it apart. cleaned it and tried several different K cup pods...all with the same results. For $100 I expect it to not do this in such a short time frame

So overall, I am quite pleased with this product, however, I do have a few complaints about it. So here are some pros and cons: Pros: -Very convenient -Can remove base to fit a 16oz Contigo under it -Can dispense just hot water -Changing water is easy (but don't put it in a tight space) Cons: -Can only use Keurig K-cups (not other brands, it will display an error on the screen) -Can only dispense 4 or 6 oz of hot water at a time -Haven't found a reusable K-cup that will work with this machine yet Overall, it is a great product, but those cons are just enough to be annoying. I would, however, recommend this product to anyone wanting to buy one if they don't mind being stuck to Keurig K-cups.

I haven't use this Keurig - K200 for a while. And I just plugged into the outlet power No light and nothing is working. I'm very very disappointed of this BRAND!

I love my new Keurig! Its so easy to use, as soon as I start my coffee the whole house is filled with the smell of roasted coffee beans as if I was in a fancy coffee house! All the different pods I have tried taste amazing and my coffee is ready within a couple minutes. The only inconvenience I would say is having to add water each time, but totally worth the results. Thanks Keurig for the free pods for this review.

This is my first Keurig and waited until they had more K cup options (i.e. Starbucks). I also waited until it was on sale as I don't think the unit was worth its original price. I bought it to be used at my job due to its convenience, so it's not my main coffee maker. While I like it, I don't think I'll be buying one for home anytime soon. My routine of grinding beans once or twice a a week and using a small standard brewer is working fine. This unit brews fast and the taste and temperature are great. Easy to use, clean, and fill up. My only complaint is this and many models in this price range do not have a 12 ounce option, which is what I tend to use at home (large mugs). So, I've either had to settle for 10 oz or brew a 6 oz, open the lid, and re-brew another 6 oz on strong using the same K cup. Not even sure why they have 4 and 6 oz. Who drinks that small of a cup of coffee!

I bought a Keurig K200 coffee maker, K-Carafe pods and K-Carafe 2.0 pods from Best Buy. I tried the 2.0 pods first, the machine was very easy to use, the smell and taste of the coffee brewed were unbelievably good, its the best coffee maker I ever had. When I tried the regular pods, it stuck at preheating and would not brew. I called the hotline and was surprised that I could talk to a Customer Care representative right away. She asked me a few questions and told me the pod holder was defective, it could not penetrate the bottom of the pod. She opened an account and ordered a new one for me for free. I received the new holder in 2 days and could enjoy the regular and 2.0 pods since then. Thanks Keurig for their excellent coffee maker and Customer Care! I highly recommend Keurig.

Bought the basic Keurig first and it seemed to be missing the mark. Returned for this version and we could not be happier. Very simple and straight forward user interface. Makes a great cup of coffee! You feel as if it was an intelligently made cup of coffee. Just a cool machine in both looks designs and the technology. Can't say enough great things about the product. Thank you!!

This keurig with the carafe were gifts for my parents. They have always been hardcore coffee drinkers with their big pot of coffee. However, sometimes that pot of coffee was just going to waste. The answer: a Keurig!! I actually already had this model and love it so I bought one for them. The color was an added bonus for my color loving mom. Now it's no problem to have one or two cups instead of a whole pot. We love this product!!!

This has been the best new purchase I've made for my new home. I'm a coffee lover, and the only one to drink coffee in my household. It doesn't make sense for me to have to make 2+ cups of coffee for one person. This was the perfect fit for my situation. The reservoir is a little small for my liking (have to refill more often), but that's the only gripe i have with this machine. So far it has worked perfect. Brews rather quickly and quite deliciously. Paired with the Keurig My K Cup, you're not forced to make 10 oz cups or smaller. I believe you can go up to 20 oz, though I honestly haven't really paid attention to the size options. I usually pick the 14 oz option that brews perfectly into my thermos. There's also an option to brew it normally or strong. I highly recommend getting a My K Cup with this machine as you don't get these options with the regular K Cups from McDonalds, Starbucks, etc. You also get more bang for your buck. This one also gives you the option for K Carafes, but it is not included with the machine, it's a separate purchase of around $25.

Replaced a percolator with this unit and love it. Great size for us. Doesn't take up much space, easy to use and quick. Pods seem pricey but we were wasting a lot of coffee using a percolator vs this. Love it.

Always refused to buy the keurig because of the monopoly on the k cups...way too expensive. BUT this model allows using refillable k kups with whatever blend of coffee you use. I love it. Just refill and nice and easy coffee. I mix and blend. Alsogreat to make fast cup of tea. Great coffee maker.

This machine is easy and quick to use. The water reservoir is a little small, but the other functions make it ok. I like the different oz. options. It also has options for hot cocoa and stronger coffee. Overall, this is a great product for the price point.

Perfect size for my husband and myself, not huge coffee drinkers. But can have the carafe when company comes. Quick to dispense and easy to operate.