Customer Ratings & Reviews
- Model:
- 119449
- |
- SKU:
- 5386304
Customer reviews
Rating 4.7 out of 5 stars with 1486 reviews
(1,486 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the K525 Single-Serve K-Cup Coffee Maker's rich and flavorful coffee, ease of use, and sleek design. Many appreciate the large water reservoir and added features, including the touch screen. However, some find the machine noisy and larger than expected. A few also mention concerns about the filter and price point.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for Christmas for my wife. Loves it, easy to use.
This review is from Keurig - K525 Single-Serve K-Cup Coffee Maker - Platinum
I would recommend this to a friendRated 5 out of 5 stars
5 Stars! Worth an upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from old K200. Deal of the Day $99 plus $30 gift card = $70+tax. Thanks BestBuy ;)
This review is from Keurig - K525 Single-Serve K-Cup Coffee Maker - Platinum
I would recommend this to a friendRated 5 out of 5 stars
great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, works, great, has a nice light on it.
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 1 out of 5 stars
Horrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace older model that we loved but but the dust after 6 years. Was so excited to have the option of a carafe. Then we got it home. Can't use specialty Kcups. Can't find the Kcups for the carafe where we live. (We live in a large city). Ok.. frustrating enough... the coffee tastes like chemical plastic out of this machine. Cleaned with vinegar, twice. No good. Horrible coffee. Exchanged for MUCH cheaper brand that allows me to brew ANY Kcup or a carafe and doesn't taste like burnt plastic. Done with Keurig.
This review is from Keurig - K525 Single-Serve K-Cup Coffee Maker - Platinum
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Rated 1 out of 5 stars
Regret
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, you cannot find a refillable carafe pod for this pot. Keurig does not currently make one. I purchased this coffee pot in the Slate color because it matched my other kitchen appliances. Apparently this is an exclusive for Best Buy. So exclusive, that when the water tank started leaking two months after purchasing this product, Keurig doesn't have a replacement that matches this color. Best Buy will not do anything to correct the problem because it is past the 15 day return period and I did not purchase a protection plan.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one and it lasted about 11 months and that was brewing only three or four cups of coffee a day.
This review is from Keurig - K525 Single-Serve K-Cup Coffee Maker - Platinum
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for taking the time to review your brewer. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.


