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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Seemed good. But, no.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracking website is VERY primitive. The very reason I bought it was to track, but after about a week in it stopped working. Customer service is horrible. I ordered a case for the phone and paid for it and 6 weeks later, I still don’t have it. I contacted their customer service about a separate tech problem as well and still haven’t received a reply.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for young kids. I have a disabled child and he loves having instant access to us. Customer service is awesome. I called and the head of the company answered the phone. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for young kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my nine-year-old. I didn't want him to have a smart phone at his age, and this was the perfect choice. It is easy to use and has great features for kids who are coming and going between sleepovers, sports, and grandparent's houses. When I needed help setting it up on Christmas Eve, I called the number given on the box/instructions and I was able to speak to the owner of the company directly! Superb customer service and ease of use made this my number one purchase in 2018!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the perfect answer to not giving our teenager a phone but making sure she is safe and can stay connected with us. Customer service was wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big disappointment can NOT be programmed to "911" in an emergency phone ? RIDICULOUS

    No, I would not recommend this to a friend
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