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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,219.99

Customer reviews

Rating 3.6 out of 5 stars with 52 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.0 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers have good things to say about the air fry feature, with many noting its versatility and ability to replace multiple kitchen appliances. The sleek, flush design also receives positive feedback for its seamless integration with other appliances. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks elegant, is easy to use, and the extractor works really good. Once built into the wall, it looks bigger than I expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No turntable reset does not work not a true microwave

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best works great, couldnt ask for any thing better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bracket incorrect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in an open box in excellent condition, where it is supposed to come with all its original parts and the correct support bracket did not come, now we cannot install it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Go somewhere else .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a return item . Called before going to store after purchasing over the phone and when I arrived it was missing parts and scratched. Manager never even acknowledged the situation. Will never buy from Best Buy again . Terrible management .

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    Highly Recommend this KitchenAid Microwave/Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this microwave oven. The style and the fit are perfect. We highly recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is pretty messed up lately. They sold this item with missing parts 3 times across 2 stores to me and for returns i needed to bring this really heavy item back to the store. Talked to store manager but it turns out the way items are evaluated for sell is pretty much broken on Geek Squad side. Geek Squad is very inefficient and wrong.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No user’s manual available and no one to help Called for help

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Modern but horrible touchscreen response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen keypad is very much delayed. You need to press very firm and slowly. Not quick to respond to your selecting

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Air fry, Design

    Rated 3 out of 5 stars

    KitchenAid Convection flush built in microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really liked the concept of an all-in-one microwave, air fryer and oven. It's sleek, but if you have a backsplash that goes up the wall- the microwave will not be flush with cabinets. Also the fan malfunctioned, so we have a repair guy coming out to look at it.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 1 out of 5 stars

    Poor quality parts inside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been broken most of June and all of July. Repairman came to fix. First time for the diag, second time showed up woth a broken part and third time the part barely made it as it was obviouly been thrown around alot during shipping. As soon he turned it on after new part install we started smelling something burning and a rotten smell. Unbelievable. I really wanted to like this product. But now I got to convince Kitchen aid on replacing a four month old microwave cause there no way im letting this thing burn my house down.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well, it would work better if I really knew how to operate it properly I’ve read everything that was sent but the instructions are not very clear on how and what works in the old days Best Buy would give you a tutorial on products before you purchase them with better operating instructions, love the products just need to figure out how to use them properly

    I would recommend this to a friend
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