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Customer Ratings & Reviews

Your price for this item is $1,899.99

Customer reviews

Rating 4.1 out of 5 stars with 191 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the trash compactor's sleek design, quiet operation, and user-friendly features. Many appreciate its large capacity and the addition of an air freshener. While some find the price to be a bit high, most agree that it is worth the investment. There are a few concerns about the foot pedal, installation, and door closure, but overall, customers are pleased with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 191 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Kitchen Aid Trash Compactor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 20 year old kitchen aid compactor when it finally wore our. The new compactor works as it should. It was easy to install and updates the look of our kitchen. I hope it lasts as long as the last one did. So far, we are happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Good addition to our kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking unit, easy to install, much quieter than my previous unit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    So worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a trash compactor for years and when it broke I was devastated! It was hard to find one similar to what I had. This one works well and love that you can put the extra pack on to really compact everything! It's even quieter than my old one. Just a bit pricey compared to when I bought my first one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good trash compactor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in May but just had it installed about a month ago due to availability and our schedule. We used a Best Buy installer who came as promised and did a good job. The compactor works well, although not quite as powerful as the much older one we replaced. Relatively quiet and seems to be well made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job compacting and looks great. This replaced my old KitchenAid compactor which lasted 13 years. However, I prefer the controls to be on the outside like they were in my original model but there is no such option this year which makes it slightly harder to use (esp since you cannot see without opening it whether it is in solid mode).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When replacing our kitchen appliances we started with the Built-In Trash Compactor. Ironically, we were replacing an older KitchenAid model. What we didn't know is there are only a handful of brands left that still manufacture trash compactors. We decided to go with the KitchenAid model as a brand-for-brand transfer seemed a wise move. While this new model looks great and performs well... it is not as efficient as the older model. We have had a few technical glitches with the compacting method (not always retracting until you run the recycle a second time). However, over all it is a good product. We had hoped for GREAT product based upon the price... but it goes nicely with the rest of our KitchenAid appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Foot pedal, Installation

    Rated 1 out of 5 stars

    Avoid Best Buy and Kitchenaid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Foot pedal on trash compactor broke off less than 24 hours after install. Reached out to kitchenaid thinking at least send us the party. They responded a month later with a link to find parts. Paid over $100 for install only for installer to crack the facing of my cabinet with a screw. We hadn’t purchased from Best Buy for some time after a poor fridge warranty repair. Know I remember why we had avoided them.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Trash Compactor and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Decent compactor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the current model for one we are replacing that is 25 years old! A few differences but pretty much the same. Decent compactor. It actually is louder than our old one but we will live with it. It is not a show stopper. I do think it is over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice trash compactor - better than the cheaper model that we had in another brand

    I would recommend this to a friend
  • Cons mentioned:
    Door, Foot pedal

    Rated 2 out of 5 stars

    Inconvenient door opening

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately after installing it I noticed that pressing the foot pedal hardly opens the front door. The store sent a replacement unit, but it had the same problem. Installers mentioned that other customers had similar issuers. I expected better from the $1700 appliance.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Leonid, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We love only having to take the trash out every other day now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Service not so great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compactor works great, I like the air freshener feature. Mine arrived in good physical condition, however the door was hard to close and open, there is a lot of resistance near the closing point. After a while I discovered that the tracks get closer together near the back causing the difficulty to slide. The track spacing is 11" near the front and 10.5" at the back. I tried calling for service, but KitchenAid doesn't have their own service team, they contract with a local company. The local company did not show up for the scheduled service and did not return my phone calls. I sure hope this lasts a very long time...

    I would recommend this to a friend
  • Cons mentioned:
    Foot pedal

    Rated 2 out of 5 stars

    Its okay, just arent made like they used to be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3rd compactor. Weve tried 3 brands. Our first (old) one was by far the best, we replaced for astheteics and wish we didnt. The foot pedal doesnt work well. After less than 3 months it fell off. Doesn’t compact well unless in solid pack mode, but why? I alway want it compacted well.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, M064044. We apologize for the concerns that you are experiencing with your Trash Compactor, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Looks beautiful and works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and works well. We bought this compactor to replace our old one that died. This looks beautiful and does a great job. All the controls are in side which adds to its outward sleek appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More useful than we thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family of 5 emptied out a kitchen trash can daily. But having this, we now have one a week. We have a trash can for food scraps, and this for everything else...now our family's trash can fit in one, smaller 40gal trash can every week. We could probably do even better, too, if we really wanted to, since it has the extra pack feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trash, compactor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money that we spent this works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Performance

    Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and does the job. Only thing it was missing a part.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Compactor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance but pricey. Has good looking stainless facing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Delores K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Has saved so many trips to the garbage bin outside. Not as quiet as I thought it would be but it is still very acceptable. Advice: When buying a trash compactor--don't go cheap. Highly recommend this Kitchen Aid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, dimensions were right on so it fit great, quiet compacting, I went from taking the garbage out daily to once a week now. Totally worth it!

    I would recommend this to a friend
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