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Customer Ratings & Reviews

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Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    After a month of use the door opening button broke

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online because it met my specifications. We didn’t install it right away. But I’ve used it for about a month and it was a pain in the butt because you always had to clear it out to unlock the door. Well today, when opening it, the button actually broke and could not even open the microwave door. I would definitely steer away from this. We spent $20,000 on KitchenAid appliances and this is definitely a fail. Luckily this was the smallest appliance in the Kitchen Aid family that we purchased.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your Microwave door button, and we'd love the opportunity to chat more and help resolve your concerns.

      Please feel free to connect with us using any of the options below:
      Facebook: https://tinyurl.com/KitchenAid-Facebook
      Instagram: https://tinyurl.com/KitchenAid-Instagram
      Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)

      We're looking forward to speaking with you! KitchenAidBrand

  • Rated 1 out of 5 stars

    Problem with Description and Heating Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was "fingerprint resistent" stainless steel. Made a color difference seated just above a NON fingerprint resistent oven! Still determining if problem with heating. Seems to take almost twice as long to heat a cup of water.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great combo microwave and air fryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo microwave and air fryer!! The stainless steel interior is so easy to clean!! The trim kit fit great and was easy to install!

    I would recommend this to a friend
  • Customer reviews from kitchenaid.com

    User rating, 3.7 out of 5 stars with 66 reviews on kitchenaid.com.

    See all kitchenaid.com reviews
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