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Customer Ratings & Reviews

Your price for this item is $144.99
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The comparable value price is $599.99

Customer reviews

Rating 3.7 out of 5 stars with 107 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers love the compact size and ease of use of the 1.6 Cu. Ft. Microwave with Sensor Cooking, praising its powerful performance and sleek appearance. However, some customers have expressed concerns regarding the product's durability and the door mechanism, citing instances of malfunction and uneven heating. Despite these issues, many appreciate its quiet operation and convenient features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 107 reviews
  • Rated 5 out of 5 stars

    The Perfect Replacement for My Old Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace our old KitchenAid 1.6 Cu. Ft. Microwave. After four busy years of thawing, reheating, and cooking it died, I tried to replace it with other brands but they did not fit the cabinet where it was installed. I searched and found the new version KitchenAid on Best Buy.com. It fit the cabinet and the trim kit from the old model perfectly. I'm glad the other brands did not fit because I really like the KitchenAid's best feature. It has a "Pizza Reheat" button that reheats pizza as if it was baked in an oven. It also runs whisper quiet with all the cooking power you need.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Two bad microwaves!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for the same make/model microwave the builder put in our house. It was a bee house the the original microwave failed after about two years. So we bought the same microwave, which is incredibly expensive as a replacement. The replacement lasted a whole three months and it broke. I’d stay away from this make and model! Certainly not Best Buy’s fault by any means. One would think you could trust Kitchen Aid but maybe just not their microwaves.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Scribsdf, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lols sharp and easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model of same unit that was many years old. No complaints. New model has slightly different look but cooks well, easy to clean, and happy with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK except for cooking oatmeal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is having trouble cooking her oatmeal. Otherwise it is ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this for long time and it is one of the best microwave

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a good buy. It is more powerful than our old one. It is quite nd easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiddos had a hard time opening door to this microwave..push button to hard for kids to open..also sounds loud when closing..wish whirlpool will make a smaller kitchen aid microwaves for smaller cabinet spaces..i had to return this one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces the exact same on we had before. Used the surround from the last one. Simple machine, not fancy (wish it had a built in Air Fryer) and works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Needed something smaller to fit in our skinny island and this fit everything we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitchen aid microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Simple and easy and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Kitchenaid microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly on a shelf to preserve counter space. Quiet and works better than our last unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave and it works. Only thing i don't care about these countertop/built-in is they don't sell parts to repair them. So when it breaks you have to buy a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaces old microwave in cabinet. Fit perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features, with trim kit matches my KitchenAid wall ovens. Working well so far (2 weeks). Button that opens the oven could be better quality, but quite satisfied so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave for kitchen built in space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesperson recommended and it was perfect. fit perfected in space where old microwave had been built in for years. easy installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover inlet broke right away. The price we paid is not commensurate to the parts. We are glad KitchenAid replaced it with a brand new microwave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    More power than I expected. Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this new microwave so far. It has good features and power. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave!!!! Easy to use. Matches other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My microwave kitchen aid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with each appliance I bought at Best Buy in Orlando, I bought a stove, refrigerator, dishwasher, microwave, 2 TVs and more things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a lot of oven in a comfort pack space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had regular handle and open rather than the push button and also that the door opened greater than 90°

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a microwave for the built in cabinet and this was the best option available.

    I would recommend this to a friend