Customer Ratings & Reviews

We bought this as a replacement for the same make/model microwave the builder put in our house. It was a bee house the the original microwave failed after about two years. So we bought the same microwave, which is incredibly expensive as a replacement. The replacement lasted a whole three months and it broke. I’d stay away from this make and model! Certainly not Best Buy’s fault by any means. One would think you could trust Kitchen Aid but maybe just not their microwaves.

Much sturdier than my prior 2. More powerful and less odor.

Replaced an older model of same unit that was many years old. No complaints. New model has slightly different look but cooks well, easy to clean, and happy with purchase

This microwave is a good buy. It is more powerful than our old one. It is quite nd easy to use.

My wife is having trouble cooking her oatmeal. Otherwise it is ok.

Kiddos had a hard time opening door to this microwave..push button to hard for kids to open..also sounds loud when closing..wish whirlpool will make a smaller kitchen aid microwaves for smaller cabinet spaces..i had to return this one

Good features, with trim kit matches my KitchenAid wall ovens. Working well so far (2 weeks). Button that opens the oven could be better quality, but quite satisfied so far.

We have been using this for long time and it is one of the best microwave

Great microwave! Needed something smaller to fit in our skinny island and this fit everything we needed!

Fits perfectly on a shelf to preserve counter space. Quiet and works better than our last unit.

salesperson recommended and it was perfect. fit perfected in space where old microwave had been built in for years. easy installation

Does everything I need it to do. Simple and easy and looks good

The cover inlet broke right away. The price we paid is not commensurate to the parts. We are glad KitchenAid replaced it with a brand new microwave.

I am very happy with this new microwave so far. It has good features and power. Thank you

Great microwave!!!! Easy to use. Matches other appliances.

It's a microwave and it works. Only thing i don't care about these countertop/built-in is they don't sell parts to repair them. So when it breaks you have to buy a new one.

Replaces the exact same on we had before. Used the surround from the last one. Simple machine, not fancy (wish it had a built in Air Fryer) and works perfectly!

I wish it had regular handle and open rather than the push button and also that the door opened greater than 90°

Needed a microwave for the built in cabinet and this was the best option available.

We replaced all our 15-year old KitchenAid appliances with new models. While this microwave is expensive, I am impressed with the quality of it so far. Hope this microwave as well as the other KitchenAid appliances we bought for our kitchen lasts for 15 years.