Customer Ratings & Reviews
See more imagesKitchenAid - 15" 22.8-Lb. Built-In Icemaker - White
- Model:
- KUIX335HWH
- SKU:
- 6321290
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 3 out of 5 stars
Hope for a better experience
TouchdownTigers5512 Posted
This is the 2 nd one I have bought. First one lasted 9 months and company would not honor warranty. It was $1100 to fix it. This one I paid for extra Best Buy warranty. It has not been installed yet
No, I would not recommend this to a friendThis review is from KitchenAid - 15 in. 22.8-Lb. Built-In Icemaker - Stainless Steel
- Rated 1 out of 5 stars
so disappointed
icemaker Posted
it doest make ice !!!!!! all the a+water flows out the machine !!!! and Best Buy don't want to replace it !!!! I just have a month I but it and a week I instal it !!!!
No, I would not recommend this to a friendThis review is from KitchenAid - 15 in. 22.8-Lb. Built-In Icemaker - Stainless Steel
Brand response from KitchenAidTeam
Posted
Hey icemaker, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Rated 5 out of 5 stars
Icemaker
David Posted
Great icemaker. Fit perfectly in the space easy install when replacing similar unit that worked for 18 years.
I would recommend this to a friendThis review is from KitchenAid - 15 in. 22.8-Lb. Built-In Icemaker - Stainless Steel
- Rated 1 out of 5 stars
Defective leaking KitchenAid ice maker
TomK Posted
Best Buy sold to me and installed a defective KitchenAid ice maker which leaked and caused over $18,000 damage to my wood floors and cabinets. Best Buy and its insurer refused to fully compensate me for the damages which forced me to file a claim under my homeowners policy to have the damages repaired. Best Buy and its insurer should have paid for all damages as the seller of a defective product. Best Buy also refused to refund the purchase price of the defective ice maker, but instead replaced the ice maker which so far does not leak.
No, I would not recommend this to a friendThis review is from KitchenAid - 15 in. 22.8-Lb. Built-In Icemaker - Stainless Steel
Brand response from KitchenAidTeam
Posted
Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Rated 1 out of 5 stars
worst appliance I've ever owned
RyanK Posted
This ice maker has been serviced (under warranty) 6 times since purchasing it. It has had every pump and compressor replaced at least once and has been broken more than it has been working. Kitchen aid eventually replaced the original unit with a new unit after I spent many hours on the phone getting to their replacement team. The new unit worked for 4 months and then yesterday it filled with water and overflowed causing damage to my wood floors. I thought maybe the first machine was a lemon, but to have a brand new machine again fail makes me think it's just extremely poorly made. I'm considering throwing this thing in the trash and covering up the space with a cabinet face. DO NOT BUY this icemaker unless you want to deal with nonstop problems. Be smart and buy something else, it's really not worth rolling the dice on this poorly made machine.
No, I would not recommend this to a friendThis review is from KitchenAid - 15 in. 22.8-Lb. Built-In Icemaker - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Icemaker, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.