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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 74 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the counter-depth design, beautiful appearance, and bottom freezer with separate drawers. They appreciate the four doors for easy access and the temperature control for the freezer compartments. However, some customers mention that the capacity is a bit small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Pros mentioned:
    Counter depth
    Cons mentioned:
    Missing parts

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge! Layout is so nice. Is a counter depth fridge so not super deep, not a complaint because this is exactly what we wanted. Looks super great! Was packaged beautifully no damage. One complaint is I paid for the water line and did not receive it. Just make sure you get everything before the delivery guy leaves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator inside and out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! Not only does it look great on the outside but the inside is just as visually appealing. This refrigerator brand doesn't make cell phones or tv's so you know it's built to last!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows called in a timely fashion. Removed the old fridge and set the new one up quickly. Then they gave me a quick tutorial. They cleaned all the mess and were gone!

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful

    Rated 5 out of 5 stars

    Admirable beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my Kitchen Aid very much beautiful confortable elegante

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the color and the wood accent it has inside, gives it a bit of character. Fit perfectly for a tight small countertop fit. Looking forward to see how well it last over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Refrigerator no complaints at all. Leaps and bounds better than our last one. Only been using it a few weeks but the whole family has enjoyed it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy HELP!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy didn’t deliver this product no call no show. I go to the store to ask about it and it’s in lockdown. Geek squad was supposed to deliver it. It had a damaged cord so they didn’t. I still wanted it but no we can’t even give your money back. 2 days later still nothing.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Design
    Cons mentioned:
    Small capacity

    Rated 4 out of 5 stars

    Beautiful kitchen art

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gorgeous appliance. It is functionally small but that's what you get with counter depth appliances. The ice maker could benefit from a slightly larger tray. I wish at least one side of doors could fit a gallon jug. You have to be smart about food placement here as you have little room for error to make everything fit but a little forethought goes a long way. Do recognize that even though this model includes and ice maker, it does not include a water dispenser. The quality and craftsmanship are above average and I expect this refrigerator to last at least as long as my last 20 year old KitchenAid. It's advanced yet simple. Elegant and functional. So far living this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bottom freezer, Counter depth

    Rated 5 out of 5 stars

    It's The Best -- After Lots of Research!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this refrigerator. It is a beautiful addition to my kitchen fitting perfectly in the space (a home built in 1984). The sleek front and counter space depth means it isn't so noticeable in the open concept arrangement of kitchen & dining room. It's easy to keep the front clean of fingerprints & the interior is beautiful. Storage inside is less than I had but it was simple to start organizing my contents. The pull-out shelf above the vegetable bins makes getting items very easy. And the freezer drawers are the best ideas to separate contents and not have to look through one large space for an item. The ice maker works well & produces the right amount for daily living. Looks & ease of use are important but having the KitchenAid brand's reputation is extremely important. I'm certain I'll enjoy this refrigerator for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so nice! I love everything about it. The drawers are beautiful with wood grain. Its perfect temperature. Instructions are easy. The design is beautiful and efficient. When we first powered it on the sides get hot for a bit. Evidently thats how the kitchenaid works. But soon it cooled down and everything works perfectly. So just trust the process and enjoy this beautiful addition to your kitchen!!!

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful, Counter depth

    Rated 5 out of 5 stars

    Checks all boxes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth and sleek minimal dimensions aligned with kitchen cutout constraints —check. Equally beautiful outside and inside—check. Unique (4 no-handle doors, wood accents, sliding trays & bins, knurled steel knobs, grey interior)—-check. On sale and available inventory delivered in days— check. Quiet, ice maker and sub 0 temp capability—check, check, check. After much research, comparison, and pause, we’re satisfied with no regret and would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So sad this did not match my other appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. Unfortunately, I had to switch It out for a different model. The stainless finish on this is so different than other Kitchenaid appliances. We thought it was going to match the built in oven we bought at the same time. We were told it would. There was not a display model of the oven in the store. When it arrived we were so disappointed it did not match. I hate having to replace this refrigerator. It's so beautiful. I especially love the temperature control for the freezer compartments. One side is super cold for ice making and the other can be made less cold but colder than the top refridge. Perfect for keeping beverages super chilled.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small interior, love the counter depth, but wish it had adjustable shelves because container containers, etc., are a varying Heights. I absolutely love the exterior because it’s stainless steel but it is the no fingerprint stainless steel which I absolutely love no more messy fingerprints on the front.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchenaid review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ncie fridge, looks good in the kitchen. The inside doesnt have enough lighting. It really needed side lights as well. When the top shelf is full the fridge is really dark. Ice maker is slow to make ice, and doesnt have a fast ice option. If your family uses a lot of ice, this wont keep up. The ice bin is also small afding to the problem. We swapped out the ice tray for a larger tray. No water filter. My house has a whole house filtration system, so not a big deal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Bottom freezer

    Rated 4 out of 5 stars

    50-50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is that there are actual drawers in. the freezer section. Not only are there 2 drawers per side, but there are 2 shelves that slide out for easier removal of items. One thing I am not so fond of is the fact that you can not change the door shelf heights or the actual heights of the shelves in the refrigerator. There is just not a lot of user friendliness in the refrigeratot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great solution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, freezer doors on the bottom rather than a freezer door is a great solution. Then taking the next step of separate freezer zones makes this an even more useful appliance. At counter depth there is still plenty of space and everything is very accessible. I am enjoying the product so far and look forward to years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Bottom freezer, Four doors

    Rated 5 out of 5 stars

    New KitchenAid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design non-french door, i like the wooden look after opening, very modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I Have Been Looking For!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value!!! The front without a water dispenser makes the overall appearance look very sleek and quicker to wipe down. The refrigerator further plugged right in and cooled off quickly. The freezer side goes to a very low temperature. And the interior compartments have attractive wood trim and made it very easy to keep my food organized. One of the reasons I purchased this was the ratings indicated that the product has less problems over the years compared to other comparable brands. So far, so good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bottom freezer

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this refrigerator. I like the concept of the French doors both on top and bottom. I feel the freezer space is so much organized. Over all happy with this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    It’s a Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This out of box refrigerator is very sleek and nice. However, the left upper side is a little difficult to opened

    I would recommend this to a friend
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