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Customer Ratings & Reviews

KitchenAid - 2.0 Cu. Ft. Over-the-Range Microwave - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 64 reviews

  • 10%
97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 64 Reviews
  • Rating: 2 out of 5 stars

    Flimsy, no light, but serves its purpose

    Posted
    Shaheenj
    • My Best Buy® Member

    I was replacing a Kitchen Aid pro line microwave with this unit. The stainless steel is a finer (thinner) gauge and feels flimsy. The packaging is horrible. I had the first one shipped to the house and it was damaged pretty severely. The second on I had shipped to the store so that I wouldn't have to return it if it too was damaged. That one actually arrived in one piece. When I got it home and unwrapped it, the KitchenAid logo was installed upside down. If that is an indication of the quality control on the unit, I don't have high hopes that it will last too long. I preyed the logo off (Its attached with double sided sticky tape, and turned it around myself instead of returning it again. The installation holes did not line up with that of the old Kitchen Aid model so I had to re-drill the cabinets, which was no big deal but slightly annoying. So far after on month, it is working fine. At the end of the day, its just a microwave that is supposed to heat milk, make popcorn, defrost frozen foods. It does all of those things fairly easily. It does not have an interior light so you can not see the item in the microwave while its on. Seams like an obvious oversight in the design. A light would add about a buck to the cost. I think the main reason you would buy this is to match other KitchenAid appliances in your home.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well, but some features are tedious to use

    Posted
    mhn004
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This microwave works well and has many features, but some of the features are annoying as you have to press multiple buttons to utilize them. For instance, my last Kitchenaid microwave had a touch screen that allowed easy access to features such as melting butter. This model lacks a touch screen and therefore I have to navigate by pressing the number buttons, which is overall not a significant problem, but can become tedious. A more annoying feature of this model is that it continues to beep after the cook timer or kitchen timer has ended. It does not turn off by simply opening the door and therefore you have to press the "off/cancel" button each time. The microwave does have a nice stainless steel finish. I installed it in the spot of my previous kitchenaid microwave and instillation was fairly easy, but does require two people to lift the microwave. Also, I have to drill and additional hole in the cabinet above because the location of the holes for the mounting screws was different from my previous microwave.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very satisfied with the oven's capabilities.

    Posted
    Larry
    • Verified PurchaserVerified Purchase

    This oven was to replace a dead microwave oven. This is the same make and a newer model of the same size oven (physical and power). The older oven lasted 6 years requiring the touch screen assembly to be replaced once. Rather than have to old oven serviced, it was decided to replace it. The consideration was to keep all the built-ins in the kitchen the same manufacture. Installed the oven myself. With the help of a second person, the installation is actually rather simple. Of course the manufacture had changed all the mounting holes and the the bracket, so everything had to be changed out, but from all the old stuff and with the new instructions, it was easy to see how to do it. Also I did a better job of sealing the fan ducting to the oven than the professional installer did for the first oven (this is an over the stove oven with stove hood fan).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great microwave

    Posted
    CatMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this microwave after my previous one would no longer work and I could no longer order parts for it. I have had other Kitchen Aid appliances and trust this brand. I had to order this size because the smaller cubic ones were too small for the space above my stove. Measure the distance from the bottom of the microwave to the top of the stove before purchasing this. The clearance space between my microwave and stove is only 3 inches but it doesn't seem to be a problem. The only negative comment I have is that this microwave is noisy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    a very good otr microwave

    Posted
    HiNiDh

    This is a very good and easy to install Microwave. It has all of the features i would ask for in a Microwave. Not sure about the first review. Ours is fully functional with all features working correctly, this includes the light inside the microwave when in use. Easy to clean. Ours was very nicely packaged. No damage. But we did pick ours up in a store. Looks great in our kitchen. Overall we are satisfied with this otr Microwave.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Look & Performance, but Noisy

    Posted
    PackersFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, very satisfied since this model has more of the features we required than anything else on the market now. This unit is one of the VERY few on the market with a completely recessed turntable - nothing sticks up over the bottom/floor so there is less danger of chipping or tilting a dish. This model also has a white interior instead of a dark finish used in so many other units. The only drawback is the noise from the fan. It is louder than their previous model and takes some time to get used to it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A little bit loud

    Posted
    Dee62
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this and the Kitchenaid dishwasher at the same time. It's average. Not worth the money I paid for it. If they had one on display I would not have purchased it. It does have a lot of options half of which I will probably never use. It is very loud, much louder than my old Hotpoint, which is why I am only giving it 3 stars. It also came dented which my husband and I didn't notice until we installed it. It wasn't worth the hassle of taking it down to return it. If we did I probably would have returned it for the Samsung.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Microwave

    Posted
    daBass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Installation was easy, once I removed the existing cabinent and installed a new shelf to mount this to. The existing cabinent was too low and would've left the microwave way too close to the stove top. Intstructions were clear. It performs great and has more features than I will ever use. Looks nice with my kitchen aid stove. My only complaint is the fan is loud on any setting but low and is still not very quiet then.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great microwave

    Posted
    jozzieann
    • My Best Buy® Member

    Bought this to complement the KGRS505XSS Range and they make a beautiful pair. We love all the features on this microwave. The butter softening and melting is especially nice for baking. No delays waiting for things to soften. Have used this for about a month and couldn't be more pleased. Hubby installed it with no problems. Feels nice and solid when opening and closing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not too Shabby

    Posted
    MattieG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    As with all stainless steel appliances, you're paying a premium for the finish. I have no complaints, as it is the bottom of the line unit in SS and I just added it to match the rest of my kitchen. It seems to work very well so far though. I would definitely recommend this oven if you don't need features like convection and a more intuitive interface.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    full featured microwave and easy to install

    Posted
    dunerider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was a top of the line microwave at a great price. It was a floor model and the staff at my local Best Buy were extremely helpful in finding me the missing mounting brackets and they did a great job wrapping the item up and helping me get it into my truck. It works great, looks great, installed easily over the stove and was a bargain. Very happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love the features!

    Posted
    MaryG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Was unsure about using a micro for the fan over my gas stove, but it turns on automatically when the heat from cooking gets too hot-great!! My micro was always on the counter, but now I have more counter to prepare food. Buttons are sensitive to touch and cook foods in a snap!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great microwave

    Posted
    Chombe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this microwave after researching several different microwaves and their reviews decided to pull the trigger on this one and I'm glad I did it's everything they said it is . It's a pretty addition to my kitchen look wise and it does what it suppose to do. Needless to say I'm glad I bought it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use and learn with good features

    Posted
    Texaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This unit was easy to get used to because of its intuitive touch pad that has features you'll actually use, like the :30 one-touch button. It seems a little louder than our last unit but the last one was also dying for some time and not putting out the energy to heat things timely, so the lack of effort may have meant a lack of sound.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great microwave for great price

    Posted
    Gerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been looking for a replacement for a Samsung microwave that only lasted 2 years. I have always had good luck with KitchenAid products and when I saw this model and price, I could not pass it up. Installation was a breeze and I was up and cooking in less than 20 minutes. Very haapy!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Basic microwave

    Posted
    Stiz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This has been great so far, it is a little large that is my only complaint. We are going to have to have our cabinets raised as the microwave is awfully low as it hangs over the stove. Not sure if this is standard for all microwaves. But all in all, it's been a great purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great microwave

    Posted
    mommytothree
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love kitchen aid and with my remodel wanted to go kitcchen aid all the way. There products are a little on the spendy side but there customer service and warranty is great. This microwave fits the bill for all my needs. Have only had this one a few weeks so can't really say as to it's life span but so far so good!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Michelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love the sensor feature... melts/softens butter perfect, reheats awesome. Looks great. Only complaint is that when it is done cooking it does not automatically shut off ... beeps continue. Have to hit the cancel button. Otherwise, love it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good microwave

    Posted
    BryonS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this microwave to match the dishwasher when we replaced it with another architect to series. The microwave works fine my only complaint is the fan is a little noisy but otherwise everything works good

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    looks great, works as expected

    Posted
    redhawke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    this is a microwave ;-) It works as expected and looks fantastic. it's definitely a quality item. It's very pricey for what you get. admittedly, we bought this unit because it matched our stove and that's the only reason we bought it .

    I would recommend this to a friend