Customer Ratings & Reviews

Sales associate was very pleasant and helpful. The microwave was a bit of a challenge for my husband and I to install but that's on us not the product. We completed the installation by following the template and figuring where we needed to attach the screws and other hardware to get it properly centered and secure. SUCCESS!!!

Wonderful installation and very easy to use. Would buy again.

Great upgrade from our countertop microwave and so nice to have mounted under cabinet. So much more quiet operating.

It’s a microwave nothing over the moon! It does it’s purpose! 4stars because is hard for me to read the buttons, I could read my previous microwave perfectly even at night time! It was a different brand. But that doesn’t happen with this; I have to use my phone light to use this microwave!

Excellent quality, ease of use and appearance; would recommend

All I can say is it look great, runs great and has a lot of features

Have always had KitchenAid products from blenders to dishwashers and everything in between. This microwave was bought along with a new slide in convection oven and french style refrigerator. Everything matches beautifully. The interior of the microwave actually matches that of the refrig. The microwave cooks evenly and the preset reheating settings are great. The ring tones heard when the function is completed is pleasant and not at all irritating as some other reviewers have noted.

This microwave works pretty quite and good size for plate or bowl. can put two dishes in together. Works great for me.

This microwave has done everything promised and is more quiet than the previous one we had. We are very pleased with it.

Not sure how BB is able to have all of their staff so helpful without being pushy, knowledgeable & patient. Associates helped me find an Open Box in the model I wanted. Were truly happy for me that open box was in perfect condition. Wrapped it securely, & carried it to my car in good cheer. Happy happy BB Super Fan!

Good product plus was a good shopping experience. Was looking for a KitchenAid, and while the big box hardware stores listed this on their website, there were none to see and a special order would take six weeks to arrive. Went to Best Buy and lucked into a store which had an in-store Pacific Kitchen and Home. They had just the model I was interested in on display, and delivery was in days, not weeks. Only complaint is that the microwave's work lights are a bit dim.

Very large inside. Seems to do all the pre programed cooking very well.

Love this new microwave. Looks great and it was on sale. Great features.

Nice interior finish, strong fan, quiet cooking operation.

We recently got a Kitchen Aid 5-door Refrigerator, full of brtigt, impressive LED lighting. So when our OTR microwave failed, we got a matching stainless KitchenAid OTR. We are pleased with it's performance, but it came with dim, yellow incandescent lighting. So we immediately bought 2 replacement appliance LEDs. It works fine for the interior light, but the LED below has an annoying flicker when off.

Large interior and very sleek We mostly use for popcorn and reheating leftovers - works great for both and faster than our previous over-the-stove microwave.

An excellent over the range microwave. Sleek design and great functionality

Very easy to operate Has multiple ways to cook and reheat foods. Easy to keep clean.

It is better than the one we own before, it is quiet and so far functions really well

07-17-2020 @ 06:11 PM EDT .. Installation was not too easy. An anchor nut had been dislodged requiring the metal casing be removed / replaced with the nut put back in place [cost me an extra hour $30 charge]. The electric cord just barely reached the outlet as the vent wood housing had to be modified. An extra 6 inches of cord would have solved the problem. Otherwise the unit is working properly !!