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Customer Ratings & Reviews

Your price for this item is $2,879.99

Customer reviews

Rating 4.1 out of 5 stars with 374 reviews

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Rating by feature

  • Quality

    Rating 3.2 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the quiet operation, sleek design, and spacious storage of the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many users also appreciate the built-in ice maker and the counter-depth design that fits seamlessly into their kitchens. However, some customers have experienced issues with the refrigerator's cooling system, short lifespan, warranty issues, and frequent repairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 374 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, solid construction. I would recommend this model to others.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Quiet

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs very quietly, has plenty of shelves, and freezer space. The counter depth is a plus. The only thing that’s a bit annoying is the ice maker is kind of loud, other than that, I love this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Lighting

    Rated 5 out of 5 stars

    It’s a great Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has good room in both sides. I like the way the ice maker works and when the water dispenses it tells you how many ounces. It has good lighting inside so you can see everything well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware of install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers scratched my hardwood floor. Also they didn't level the fridge which is highly important because it's counter depth

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    An overall great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new house we bought about 11 years ago had a side-by-side fridge and I hated it and swore I wouldn't have another because there was no room in it! But just before we were getting ready to sell, we replaced the fridge with this one and honest to goodness, I LOVED it! It has so much room in it that you almost can't fill it so I went back out and re-bought this exact same fridge for where we live now. It is just that good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our earlier refrigerator was not this nice. Best feature? In-the-door icemaker. Very efficient and good on space. Least liked feature? Bottom drawer of the crisper doesn't come out far enough. I can live with that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the way this fridge looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I’ve only had it 3 weeks. Some guests I’ve had over have made comments about the looks of it. The led lights and the look of the inside are great. I didn’t give it 5 stars because the shelves are a pain in the butt to move and get set up initially, the top shelf where I’d normally put beer is about 1/2 too high to get the beer in comfortably and it can’t adjust lower to accommodate. The inside drawers are plastic like others but seem to be of a lower quality and given the price point I feel they should operate smoother and feel more structurally sound (drawer rail system with auto/slow close function perhaps). Some of the bins in the door depending on where positioned will interfere with the fridge drawers too...that wasn’t well thought out kitchen aid.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Overall well configured and user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this refrigerator so far. The unit is well configured when considering this is counter depth, so you will be sacrificing so space. The interior is well lit and the shelves and drawers trimmed with stainless steel, which dresses it up a bit. The ice/water dispenser works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks very good in my new kitchen. Coming from a much larger French door fridge was a little rough at first but I like the space and ease of viewing items in the side by side much better. So far everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice Side by Side Counter Depth KitchenAid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice side by side counter depth KitchenAid Fridge with more Freezer space than expected. Lighting Great and adjustable shelves easy to use. Our family uses a lot of ice and the unit has been able to keep up with our demand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid Stainless Steel Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside of the refrigerator is beautiful and sleek looking, however, the inside is very small. Great for a 2 person household, but I would not recommend it for a family of more than 2. The shelves and drawers are very small/short in length, so larger type products (e.g., from Costco) are hard to accommodate. We won't be buying the large jar of mayonnaise anymore :) Like the design of the ice maker on the freezer side of the refrigerator, but again the shelves are small and cozy. The refrigerator drawers are made with very light plastic just as an FYI. I've only had the product about a week, so no complaints so far. Everything seems to be working well. My delivery team was wonderful and no scratches to our marble floor. They also cleaned up after themselves. Overall, thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    American Made Perfection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this frig for fifteen months now and it has performed perfectly. We'd originally ordered a french door though it was recalled and we're so very glad that we ended up with this one because it is so sleek and upscale in comparison, giving same impression as much higher end units. We love the filters engineered in this unit and the small ice cubes!!! Very highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appearance, nice layout, and counter depth! No issues so far. It took three deliveries for us to get the one that has no defects. It was extremely frustrating at first, but they at least left the defective fridge for us to use in the meantime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, spacious and bright! Great delivery and installation. I would say that the only area for improvement that keeps this from a five star review is that the ice maker is noisier than we would like. Otherwise, great product that we have really enjoyed.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Excellent counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 15 year old GE counter depth that was awful. Repaired every 2 - 3 years. The KitchenAid seems much roomier, the inside lighting is beautiful, the layout allows for nice organization of refrigerator contents and it is very quiet. It does not have a temperature reading for the refrigerator or freezer; however, I bought a thermometer and it maintains the temperature well within the required zone. We are very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    fell in love with this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a quick delivery and set up. everything was so adjustable. I love the produce bins. The veggies seem to stay fresh longer. Love the bottle rack under one of the shelves. It is great that it is counter depth. Amazing how much more room there is in my galley kitchen. I do not miss the cubic feet I gave up to have a counter depth refrig. everything is so much more accessible. Only thing that remains to be seen, is how long it will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I bought a Samsung before this that was returned prior to purchasing this one and am very happy with it. Looks really good if you have the other kitchen aid appliances to go with it

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Stylish great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a number of reviews about this refrigerator, some of which were negative, and was nervous about buying it. However, we had a great two decade experience with Kitchen Aid, so we bought this unit. Find the unit to be quiet and very stylish. Nice features like a buzzer that beeps after 5 minutes if the door is left open. Max ice button that allows increased ice production for 24 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good refrigerator. It is a nice upgrade over our old unit. It has a digital user interface the easy to use and gives us instant control over all its functions. We really like the ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal, Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased the 5 Door KitchenAid for my new home then realized I didn't want 11" protruding from the encasement I upgraded in the kitchen. I decided on this one because it looked clean, had a classic design and the handles matched all the other products in my gourmet kitchen package. An added bonus was saving fourteen hundred dollars from the 5 door. Had the fridge about 2.5mths now. It cools great, Im managing with the space since its not the biggest. Though its on the smaller size of cubic feet, they've done a good job with storage. I like the door bins that are adjustable. In my last fridge there was no way anything could do in the doors other than small bottles or condiments. I love the size of the ice cubes (random, I know). Lastly, I chose this fridge because its a little taller than most fridges too- it fills in the encasement perfectly!

    I would recommend this to a friend
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