Customer Ratings & Reviews

When our doddering Jenn-Air bit the dust because a digital control board was no longer available from parts suppliers, we trudged out to shop for - ugh - refrigerators. We had good experiences with KitchenAid products before, and this refrigerator seemed to have what we wanted... plenty of usable, easy to clean, - and visible! - space, with no wifi, smartphone-connected, "IoT" hacker bait. Visible space is important to us, because we tend to forget items that ultimately evolve into exotic, disgusting, alien lifeforms. This machine is an engineer's (which I am) dream However, we were a bit concerned about previous reviews complaining about the icemaker. Those concerns were, I'm glad to report, utterly groundless. Recommend without reservation.

Just received this top of the line Kitchen Aid fridge. Love the ice makein the door and small cubes, but it dispenses loudly. Plenty of room in this counter depth, shelves are adjustable, but not enough height for multiple large drinks. The retractable shelf is good, but I don’t prefer the placement of it. I don’t like the fact that you have to open both doors in order to open a couple of the drawers. The freezer space is very large and organized with shelving.

Beautiful and functional. Would definitely purchase again

To be fair, the comments about the beauty of the fridge and the functionality for a counter depth size are spot on. This may be the best looking refrigerator I have seen. That being said it is complete trash. After 60 days the fridge began making an extremely loud buzzing noise. Some have called the fridge noisy, but I actually found it very quite before it started to sound like a weed eater. It is NOT a normal sound for any refrigerator. It is so loud you dread the thought of opening it and even with doors closed we hated to be in the same room which is problematic for an open floor plan. We returned it, BestBuy was understanding and suggested it was likely a lemon and this model was the best KitchenAid had to offer. So we agree to try a replacement, new one came and it would not get cold nor make ice after days. We threw away a lot food. With all the other negative reviews about the refrigerator failing outside of warranty and lengthily repair times it was not a risk I was willing to take. So we gave up and returned it for another Brand. Our geek squad delivery guy also said he has picked up so many of this model as a return for the same reasons. A real shame because if this unit simply performed the most basic functions of a refrigerator well, this would be as good as it gets.

Nice black stainless finish with beautiful platinum and wood interior. As with all counter depths you pay more for less. Both fridge and freezer compartments are relatively small and require you to limit your shopping due to capacity. It's a KitchenAid so remember it's just a glorified Whirpool.

Love the refrigerator, but at times it is loud. It has a lot of space and like the water dispenser

I have not owned this refrigerator for three years yet, and now I’m forced to dish out an additional $979.92, plus $134 for a diagnostic inspection. Turns out the defrost, fan and seals need to be replaced. It’s been two weeks since the repair guy told me he needed to order the part and now he said it’s going to be another week before he can get to it. I am extremely disappointed with KitchenAid, I only felt safe spending $4,409 on this appliance because I believed they were a solid company and brand name. I feel completely disgusted and robbed that they would not stand behind their product. If this company had any integrity, they would make a recall for this model (KRFC704FPS) and replace their faulty compressor that is a known issue.

Beautiful looking appliance. Works great. Counter depth fits well.

We had had this refrigerator for about a month and so far we have not had any problemsIt is a great and beautiful refrigerator !

i just get this so far not bad it look very big in out side but the inside not

Beautiful refrigerator- both inside and out! The wood serving shelf and LED lighting make this the most elegant and dramatic fridge I’ve ever seen. Lots of storage options and flexibility for different types of food packages. Ice maker is fast and efficient. My only complaint is the price.

This is an excellent refrigerator. It's our first counter depth so we are still getting used to the placement of items but overall it looks terrific in our new kitchen, makes artisanal style ice that lasts a long time and overall we are enjoying it. The one drawback is that it seems to run a lot. We have contracted KitchenAid service and they are sending someone out to check it.

Great looking refrigerator and very functional. Only downside is small storage in the ice compartment.

This is my second refrig, it is perfect in all departments

Beautiful fridge, cool lights on the inside, with cool wood trim also. It costs around $5k with tax though... not sure why I have this or why anyone would "need" it. Strangely has issues fitting in more than a few tall bottles on the inner door panel due to many shelves the unit comes with. Overall, this is a $5,000 cold box so make of that as you wish.

The delivery and installation was awful , I got open box , the delivery guy didn’t install the water pipe properly which caused a leakage . And they didn’t even know that it has to be taken out of showroom mode. I spent my personal time of 6 hours figuring out everything on my own.

Counter depth with plenty of storage space. The freezer is on the bottom and is a bit awkward but functional.

The new Kitchenaid appliances are made very cheap, everything is now low grade, the doors, drawers are all made of thin metal and feel very flimsy. The doors on this model were too thick and sticking out too much even though it’s called a counter depth

This fridge is worth every penny! Feels solid, elegant insides, great options and features.

We purchased this over a month ago as an open box item. I’m so happy with my purchase. It’s sleek and I can see everything. It just fits fridge organizers without an inch to spare. It will not fit a large pizza box, but a 9x13 casserole dish does fit. So many nice features and a beautiful interior.