Customer Ratings & Reviews

This is an excellent refrigerator. It's our first counter depth so we are still getting used to the placement of items but overall it looks terrific in our new kitchen, makes artisanal style ice that lasts a long time and overall we are enjoying it. The one drawback is that it seems to run a lot. We have contracted KitchenAid service and they are sending someone out to check it.

Beautiful refrigerator- both inside and out! The wood serving shelf and LED lighting make this the most elegant and dramatic fridge I’ve ever seen. Lots of storage options and flexibility for different types of food packages. Ice maker is fast and efficient. My only complaint is the price.

Ordered for my new home. I can't wait to get recieve it and have it installed. Looks beautiful on the inside and out from the multiple times I've seen it in person. Only downside is there is not an icemaker in the freezer.

Counter depth with plenty of storage space. The freezer is on the bottom and is a bit awkward but functional.

Beautiful fridge, cool lights on the inside, with cool wood trim also. It costs around $5k with tax though... not sure why I have this or why anyone would "need" it. Strangely has issues fitting in more than a few tall bottles on the inner door panel due to many shelves the unit comes with. Overall, this is a $5,000 cold box so make of that as you wish.

Kitchen aid always having top grade appliances. The function is great the look is what really caught my eye. There’s tons of space for food storage. My only thing is the freezer space is a little less than what I was hoping for. But that wasn’t enough to make me unhappy with my purchase by any means. Still love it!

I love everything about this fridge. The inside is beautiful. Lighting in the fridge is very good. I would say if you have a family of 2-3 kids u might need to purchase a 2nd freezer. Can't talk about the water & ice dispenser because we have well water so we chose not to hook it up.

We purchased this over a month ago as an open box item. I’m so happy with my purchase. It’s sleek and I can see everything. It just fits fridge organizers without an inch to spare. It will not fit a large pizza box, but a 9x13 casserole dish does fit. So many nice features and a beautiful interior.

Love it so far. Beautiful fridge. Not enough space (Freezer).

We bought this as part of our set, really like it. The water dispenser was acting up; we replaced the filter and it has improved somewhat. The manager at Best Buy has been wonderful to work with, sent a Geek Squad tech out to check it out. Also told us that they would replace it with a different unit if we wanted. Other than that, we love the space and the space-saving features.

This is not a reflection on Best Buy, only KitchenAid. We have used their products for years and had been very happy. For a new home we built we again chose KitchenAid products for the kitchen and bar areas. Their stainless steel is such poor quality that you will almost immediately see the surface start to breakdown and rust. It has happened particularly badly on the dishwasher and refrigerators. We have had the fronts replaced and it happened again, only now the short initial warranty period has passed. So we will have to live with rust spots on them. They are using something that they call "stainless steel" but it certainly is not.

I absolutely love this refrigerator! It is beautiful inside and out! I was concerned going to a counter top depth, but still plenty of room. The only thing I would change is the marinating tray for a wine bottle holder.

Very nice modern fridge with good amenities, bespoke in beautiful wood grain and steel.

First unit was a complete dud. Would not even turn on (yes, we checked to make sure it was not in store demo mode). The dud DOA unit should have been the massive red flag that quality assurance controls and/or poor design were seriously lacking for this brand, and for us to purchase another brand. How do they even ship a unit that won't even turn on when plugged in??? Are there any QA/QC measures in place at all at the factory??? The replacement unit MAKES A CONSTANT ANNOYING BUZZ when the compressor is compressing refrigerant. Which is basically anytime your fridge is running! We have an open floor plan, so the buzzing noise can be heard across the kitchen, all the way to the end of our relatively large living room and into the dining room. Its unbearable in the kitchen area. Husbands, don't be fooled by your wife's affinity for the nice handles and/or interior, KitchenAid obviously didn't do their engineering design homework as far as noise suppression AND/OR test the product with actual users. Yes, KitchenAid, for four grand plus BUYERS EXPECT A RELATIVELY QUIET APPLIANCE comparable to your competitors refrigerators. We really regret spending what we did on this unit when we could have had a silent Samsung or LG for less money. Our 15 year old GE no-frills fridge was quieter than this one!! Unfortunately life is busy for us and we never swapped the unit to another brand during the return timeframe, because we had such a headache just getting the initial dud swapped out. I can't even get through on the phone to KitchenAid customer service, but considering other reviewers have gotten nowhere with manufacturer assistance on the buzz/noise flaw I'm pretty much resigned to expecting the same from KitchenAid as far as product support/customer satisfaction. Even though we have a Geeksquad extended warranty Best Buy just says "call KitchenAid". We were told by the Best Buy sales rep that this particular model was pulled from production some time ago and had significant changes made to improve it to address defects, but the model number was never changed. Whether that is true or not, I don't know. I would advise against buying this particular unit or the brand unless you like headaches from buzzing appliances. I will update this review if KitchenAid can successfully resolve this.

Fridge has been outstanding so far. I was skeptical as I had heard of issues with the in-door ice maker melting and causing the small access door to build up with ice. However, I’m happy to report I’ve had 0 issues with it since it was delivered exactly a month ago. Obviously still early, so issues could still come. Although I’d consider this fridge “over the top”, if you have the extra cash, I would highly recommend the fridge if you’re looking for something that checks the box for quality, exterior looks, interior looks, great ice, and an incredible built in water filter (removes taste from water).

We had had this refrigerator for about a month and so far we have not had any problemsIt is a great and beautiful refrigerator !

Kitchenaid never disappoints! Not only does this refrigerator look good, it is highly functional. Love the smaller ice cubes! The wood look inside is appealing!

This refrigerator is beautiful. Tons of room with very nice shelving. My only complaint is that the ice makers storage bin is very small,which makes for very little ice being made . Otherwise this is a very nice fridge.

black stainless steel no finger prints show, its quiet i dont hear a thing. inside is very roomy . Lots of space the shelve placement and sizes are great The lights inside are the best. when i open the doors to show visitors they are amazed at what they see

Considering this was the only French door style from this brand that fit in my kitchen space I was very worried when I read the reviews. However I was pleasantly surprised as how functional the spaces were and that non of the bad reviews I read applied to mine. This is a very nice fridge and works great.