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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer rating

Rating 4.6 out of 5 stars with 1445 reviews

93%would recommend to a friend.
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93%
would recommend to a friend
Page 1 Showing 1-20 of 1,445 reviews
  • Rated 5 out of 5 stars

    The Perfect Dishwasher Made Perfectly

    |
    Posted .
    Pros mentioned:
    Cleaning, Dishes, Quiet
    Cons mentioned:
    Door, Noise

    Our new home came with a builder grade dishwasher with a stainless steel front, but everything else about it was poorly made. It was loud and within months, things just started breaking off inside. When the hinges broke and the door just flopped down, it was time to dispose of it. We've owned Kitchen Aid dishwashers before and we were always happy with them. After reading how this is the 2nd quietest in the world (only Miehle for $2500 is quieter) and after seeing how well designed this was, it was a no-brainer to get this unit. We've now had it a couple weeks, and we couldn't be happier. It isn't just quiet. It's almost inaudible when running. The shelves are adjustable in height and they slide so smoothly on their tracks. The third level rack is perfect for flat items, like lids and spatulas leaving more space for other things. But really, it's all about cleaning your dishes and to that end, this dishwasher does a fantastic job. The led on the door, glows blue when the dishwasher is washing, red when it's drying and white when it's finished. The stainless finish on the front door seems completely impervious to finger prints! Nice. I'd also like to give a shout out to the delivery and setup person. I've never had anyone install an appliance with such great care and consideration. He even cleaned the space before he installed the new machine and he took the time to walk us through how to use the machine. This is simply a terrific appliance and I highly highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Design, Dishes

    Purchased this because I was tired of having to hand wash my dishes after a full cycle in my old dishwasher provided by my apartment. Nothing was ever clean. Landlord wouldn’t provide me with a new one since “it wasn’t broken”. Best decision and best money spent. My dishes are sparkling clean. EVERY SINGLE TIME. The dishwasher itself is beautiful, can go with any kitchen. Love the 3rd rack. It was something I didn’t even know I needed until I had it. The touch display is so easy to use And I love that it’s hidden, makes it looks sleek. The quality is just amazing. KitchenAid isn’t just for mixers! Would recommend to anyone!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware/Stopped Working 22 Days After Install

    Posted .

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I purchased this product on 11/29. It was installed on 12/6. On 12/28, water began to pool and not drain during use leaving standing water on floor of product. On 12/29: (1) I called Best Buy’s phone support who told me to go to the store to set up a replacement; and (2) I went to the store where a replacement was refused despite phone support instructing me to go to the store and despite a major malfunction 22 days after installation. Now, I am waiting for “repair” which, of course, should not be a thing for a defective unit that stopped working properly 22 days after installation (this obviously does not bode well for a product that should last 10+ years). A few other notes: 1. Best Buy’s/Pacific Sales’s customer service is pathetic. I got the runaround from phone support and in store who provided contradictory information, wasted most of my Sunday With their nonsense, and did not fix the problem. 2. I would never make another meaningful purchase from the Best Buy store in West Hollywood. They simply do not stand behind their products despite all the puffery in the store about their great customer service. 3. I have little doubt that a technician can “fix” my current problem given that machine is only 22 days old. The problem is that a major appliance which breaks in a major way after 22 days seems likely to be a lemon that will constantly break and come nowhere close to lasting the 10+ years this should last (just like if you got a lemon for a car). Best Buy’s only fixes for this were to: (a) keep getting the machine “fixed” (at my inconvenience); or (2) sign up for their very expensive service/extended warranty plan (which should not be necessary 22 days into ownership). The product is trash. The store is trash. And, the customer service is trash. But, sure, go ahead and buy from this store if you want to spend money on a product suffering a major problem 22 days after installation and a company that refuses to stand behind their product.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Bakewele, thank you for your review. We sincerely apologize for the concerns with your dishwasher and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great dishwasher for the price

    |
    Posted .

    Had it for a few weeks now and it’s great! Lots of storage and extremely quiet (compared to our old one) sometimes I don’t know it’s on. Water usage is also much lower.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery of Item - Incident

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Purchased this item as out-of-box, along with Best-Buy 5 year protection. Best-Buy staff wrapped it with bubble wrap and loaded it on my pick-up. Unwrapping it at my residence while still on the pickup, I discovered a huge dent at the lower front, stainless steel panel (picture attached). I called Best-Buy to look at it, but they deferred it to Kitchen-aid. Contacted Kitchen-aid and they came to look at it. A new replacement panel will arrive soon. This process has taken nearly a month... I sure hope my 5 year protection plan is worth it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In LOVE with this dishwasher

    |
    Posted .
    Pros mentioned:
    Design, Dishes, Quiet

    I upgraded to this kitchen aid dishwasher based on reviews online, consumer reports ratings, and the additional third rack and decibel rating. Let me tell you, this dishwasher is phenomenal. It’s whisper quiet (truly cannot hear it), the design acommodates both large loads and small loads of large items, and best of all, I can stop rinsing / washing my dishes before putting them in!!! I would recommend this to anyone and will definitely buying it again when I move next year... or maybe I’ll take this one with me? :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and effective

    |
    Posted .
    Pros mentioned:
    Cleaning, Quiet

    This dishwasher is extremely quiet. I have to listen carefully to hear it when it is running. It cleans dishes really well. It does have a manual filter, but is is easily removed and cleaned. The manual notes it only needs to be cleaned every few months at the most, depending on how dirty your dishes are and how many loads you run a week. See attached picture of manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dishwasher

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Quiet, Racks

    Its sooo quiet i cant hear it running unless im right next to it. Very spacious and the 3 rack is a great addition. The bottle washer works great and definatly woth the extra money. I would recomend this to everyone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning, Quiet

    It’s very quiet and can’t hear it running at all. I like how it looks. Everything come clean and spotless

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So many settings!

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Racks

    I love this dishwasher because it has SO many settings. It also has a flat rack above the top level where we put all our coffee cup lids and anything flat! It also has a basket in the back that holds our sons bottle nipples and small kitchen/cooking accessories. The only thing I would mention is that this dishwasher seems to work better with liquid detergent than with cubed powder detergent squares. I also wish it had a lock on it that had to be pushed before the door will open becuase the water and steam get very hot and if you have a toddler it could lead to them getting hurt if they tried to open it mid-cycle.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

    |
    Posted .
    Pros mentioned:
    Cleaning, Design, Dishes

    First of all, I actually returned this product. I purchased it for my parents while staying with them temporarily and they preferred a Bosch. But I have used both a Bosch 800 and this dishwasher. I would say they both have their pros and cons. Pros of Kitchenaod: it’s beautiful, extraordinarily quiet, and cleans amazingly. I have never before left my dishes dirty before putting them in the dishwasher but I left my Thanksgiving dishes totally full of potatoes, stuffing, cranberry sauce, and other scraps. They came out sparkling. Even the silverware was perfectly clean. Amazing, really. Cons: the third rack is really tiny and flimsy. I like to put silverware up there, but you can’t fit more than a few spatulas up there. Maybe there is a way to adjust it so it would hold taller items. Not sure. But it wasn’t nearly as nice as the Bosch third rack. Also the prongs on the first and second racks are spaced pretty far apart. The Bosch racks are set up better. Overall, this cleans better than the Bosch 800 and has nice features like letting you know which stage your cycle is on and the bottle washers are an added plus. But the Bosch has a better interior layout. , however, would choose this dishwasher for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new kitchenaid dishwasher

    |
    Posted .
    Pros mentioned:
    Quiet, Racks

    I had to replace my old Kitchenaid dishwasher after 16 years. I really wanted to stick with the kitchenaid brand again. Love the 3rd rack option, super quiet, tons of space. Love the black stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it on? It’s so quiet!

    |
    Posted .
    Pros mentioned:
    Quiet

    I’m so glad we bought this dishwasher! We were considering another Bosch or doing all Samsung products when we fell in love with the KitchenAid refrigerator. After speaking with salesmen in multiple stores we decided Kitchenaid was the way to go for our new appliances and we don’t regret our decision one bit. This dishwasher is extremely quiet (thank goodness for the indicator light, which is blue when washing, red when drying and white when finished) and though we haven’t used the other cycles yet, the pro sense wash cycle gets the dishes spotless. Note, you don’t have to use the pro dry cycle to get spotless dishes. We hope to get many years out of this baby and the installer said unlike LGs and Samsungs, they rarely ever get repair requests on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am madly in love with my new Dishwasher.

    |
    Posted .
    Cons mentioned:
    Plates

    We just moved into a brand new home and the dishwasher that came with the upgrade package was not very good so we replaced it with the most amazing kitchenaid dishwasher. . This dishwasher dries dishes like no other dishwasher. It does not leave a drop of water on any cup, bowl plate or plastic ware. It is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional

    |
    Posted .
    Pros mentioned:
    Design, Quiet

    I love this dishwasher! It is beautiful and efficient. It is extremely quiet and made very well. I look forward to buying more kitchen aid products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

    |
    Posted .
    Pros mentioned:
    Cleaning, Quiet

    Cleans dishes very well cannot even hear it run, don’t have to wash your dishes before putting them in the dishwasher!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quietness!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Quiet

    I am amazed at the quietness of this dishwasher! The ease of purchase, delivery and install from the Geek squad was awesome. I was a little skeptical regarding the cleaning process of dishwashers—but no concerns here! Love this product!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEALTHILY quiet!

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is by far the quietest dishwasher I have ever seen and not heard! Standing right in front of it you can just barely hear it, if you listen very carefully. The dishes come out spotless. It has three cleaning jets on the top rack that gives your extra dirty items a little power wash. I love it for washing out my smoothie cups. It gets every little stuck on bit of fruit or veggie remains out of the cup. It would be great for baby bottles. The top rack is also adjustable (up or down) to accommodate taller items on the top or bottom rack. That was a handy feature I discovered by accident!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Quiet

    Awesome product. Very quiet. Sometimes I have to ask my kids if it on. Love it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quite , you need to put your ear so close

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning

    First congrats Best Buy , Mission Viejo On CARL , your associate who helped me make this choice Best in this category dish washer quite , super clean results May be will change all my kitchen to only Kitchen Aid

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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