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Customer reviews

Rating 4.5 out of 5 stars with 1320 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,320 reviews
  • Rated 4 out of 5 stars

    Adequate

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    Posted .

    Somewhat disappointed in this dishwasher as it does not clean as well as it should and does not get the dishes completely dry. Something that costs this much should do an excellent job. However, it is much, much better than the Bosch we just got rid of. The racks slide out much more smoothly and it has a better configuration for loading dishes. It also has the controls on the outside of the door where you can see them. With the Bosch, we had a serviceman out 7 times for repairs before they refunded our money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted .

    I decided on this item because of the free installation and quiet feature that other reviews rave about. It's only been a week and so far so good. For the price point I'm impressed with the features, large capacity, stainless inside, looks very nice, and the best part - - it's almost barely audible. And yes, it removes even stuck on spaghetti sauce which I did on purpose and left no residue. The old unit I replaced work just fine but unbearably loud especially in a condo. Wish I replaced sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a real Kitchen Aid.. Dishwasher.

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    Posted .

    Super quiet. Racks are smoothest rollers ever! Also top one adjusts for extra space. 2 problems: The rubber gasket in dispenser slide door came out after 10 washes. Can't get it back without taking all apart? Other (minor) issue is the delay timer only has 4 hr. delay.. Others have more choices. Not a deal breaker. Overall I'm happy. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for name brand

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    Posted .

    Purchased at discount price for a stainless tub. Very quiet and efficient cleaning. Must lock controls between uses or slight bump or brush by them will start the dishwasher. Annoying but not that inconvenient. Installed in an older kitchen so it sticks out a little more than I expected. The lock and fitting made this a 4 versus 5 rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher for an amazing price!

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    Posted .

    I'm a first time Kitchen Aid appliance owner and I am very satisfied with my purchase. Dishwasher was easy to install, very easy to use and most of all, it is VERY quiet! I'm very pleased and would recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans great. Quietest dishwasher ever.

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    Posted .

    Dishwasher runs so quietly you can barely hear it. Dishes come out clean on even the light cycle. Only thing my husband does not like is it is hard to read the selections when starting the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .

    This dishwasher looks great inside and out. American made, quiet, energy saving, and it fit seamlessly into our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted .

    Well priced, very quiet dishwasher. Does an excellent job cleaning soiled dishes. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Designed, Engineered and Assemble in America

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    Posted .

    Open the door. Pull the slides out. Do that to what you were going to buy. You'll buy this Kitchenaid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted .

    The dishwasher is a very quiet operating machine. It has provided a an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my KitchenAid 24" Dishwasher

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    Posted .

    What can I say "this is the quietest diswaher I've ever owened"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dishwasher for the money

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    Posted .

    So far working perfectly and performing flawlessly. No problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An Annoying Dishwasher

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    Posted .

    It's just a dishwasher, right? The controls are touch sensitive and exactly at the height of our hips, so every day we stand against our counter to prepare food, we unintentionally turn the dishwasher on by brushing up against it! The spokes on the upper rack are too far apart, so bowls, Tupperware lids, and even mugs don't fit properly. They made a utensil basket with a mesh top so you could suspend and separate your forks and spoons from each other, but they made the holes too small for anything but the most basic silverware. There's more, but that should be enough. It would cost me more to have it uninstalled, but I would if I could.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very quiet

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    Posted .

    Pros Noise: Extremely quiet. You don't hear it at all Racks: Adjustable. Accommodates larger/taller vessels. Space: Lot of space Rack Design: It is good in a sense that it does not move the objects while washing Cons: Side Vents - It has side vents. You want to make sure that the side vents are not blocked by the cabinet walls Installation - I got it installed by BB installer. He had difficulty aligning this dishwasher door, and he said it was because the walls of this dishwasher were not rigid, so it does not sit well if the cabinet walls are not completely straight. Not sure if this is right or wrong. But, What I know is that he spent a lot of time aligning the door. Washing - I tried normal, pro, and tough so far. In my opinion, tough wash gets better results. Normal and Pro is very average. And, this is for dishes that are not dirty. I usually prewash and remove any tough sticky stuff before putting it into the dishwasher. Heat/Dry - If I don't put rinse-aid, the heat/dry option does not come out good. My previous old, inexpensive Whirlpool dishwasher did a fantastic job just with air/dry. And, I find it a bit hard to pour Rinse-aid to that small hole without spilling all over. I had to use a funnel!! Also, it is difficult to see if I have filled it fully with the Rinse-aid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So great and quiet!

    Posted .

    So I had a builder grade GE stainless that had plastic racks that corroded multiple times and was so loud I couldn't hear the TV. It also didn't clean worth a squat after 2 years. This Kitchen Aid is so quiet I don't know it's on and cleans so nicely. I also love the nylon racks. No more corrosion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dishwasher - Value for your money

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    Posted .

    We initially bought the 800 series Bosch Dishwasher because my sister-in-law had one and she recommended it. Many Bosch reviews also supported her recommendation. Upon buying and installing the Bosch, we were deeply disappointed. Either we got a single bad Bosch product or our dishes are a whole lot dirtier than most other people's. The most surprising thing for me as an engineer was how difficult it was to load the dishes in the 2 main drawers of the Bosch. Their 3rd drawer for ladles, spatulas, etc. was totally worthless as these dishes never got cleaned anyway. It was VERY DIFFICULT TO LOAD THE DISHES because of the way in which the spokes in the drawers are designed. We had paid nearly $900 for this Bosch. What a disappointment! We returned the Bosch and bought the KitchenAid. Best Buy was very good with the replacement process, giving us full credit because we returned the Bosch within 14 days. The KitchenAid is simply fabulous!!! It is easy to load and fantastic at cleaning the dirtiest dishes. It is also SUPER QUIET. Quieter than the Bosch which was one of the reasons we were given for Bosch being best dishwasher. Anyone who wants value and performance for their money will absolutely love this dishwasher from KitchenAid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Clean, Quiet, and Priced Right

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    Posted .

    This KitchenAid dishwasher was a revelation. It is by far the quietest we have ever heard. The dishes and glassware come out spotless. The racks are well made and move in and out of the stainless steel interior smoothly on their ball bearings. The racks and door and silverware containers were the sturdiest of all the models we looked at - Samsung, LG, GE, etc. The only criticism is that it's interior stays moist after washings. But, this is a symptom of all the energy efficient dishwashers AND probably our older model did also but we were not as aware of it because its interior was an enameled metal interior and we did not notice it. This model's silverware bin is on the right side of the lower shelf. Our last model had it in the front and we preferred that. But we will get used to the new location eventually. This model was comparably priced to other models in this tier of quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Dishwasher

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    Posted .

    This dishwasher was purchased as a replacement for another brand, which lasted about 10 years. Hopefully this new one will last just as long - it looks as if it probably will. It has a stainless steel interior, good quality, easy-rolling bearings to slide the racks in and out, plastic coated racks (sometimes those don't last so long, but these seems to be a very "tight" coating so hopefully OK). It has a clever silverware basket cover with slots that "hang" your silverware and keeps them from nesting, so they will definitely get a good water spray exposure. Drawback is that items with larger handles, like butter knives for example won't fit into the slots. But, the nifty cover is removable for either half or all of the basket, so you can have partial or full traditional open basket setup. Thoughtful design. The unit also runs extremely quiet. We have an open plan house and the old one could be heard running. This one is nearly silent. Labels on the dishwasher indicated USA design and manufacture, and it shows. Others in the store, made overseas, definitely didn't have as nice quality or features, even though they were cheaper. But, you get what you pay for. And made in USA means more people have jobs, so that's a good thing. Only drawbacks: It is recommended to use the detergent pods instead of powder or liquid. The pods are more expensive, but I see the advantage in much reduced residue inside the unit, and hopefully less wear and tear. Also, the wash cycle is pretty long. But, with that said, your dishes and silverware can go in there pretty darn dirty, and they come out excellently cleaned. This is probably the best cleaning dishwasher of 10 or so that I've owned / used over the years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Timer and pump don't last long

    Posted .

    Installed new July 15, 2014, declared dying March 1, 2018... just over 3 1/2 years old. Bought this house 4 months ago with newish appliances. At first the Kitchen Aid dishwasher was very quiet and ran well until all cycles were complete, until.... March 1. At the end of the wash cycle, the pump was making a whirring noise, the water flow from the hose to disposal was just coming out in heaving like spurts. I cleaned the filters and flushed the drain out with white vinegar... no change. Tried reset (flip off circuit breaker 1 hour). well that fixed the "lock" problem so it could actually do a wash cycle. But... the problem persisted. Bailed water twice. Finally got it to drain by opening and closing the door several times so it could heave a bit more, then it shut off.. had to push "start" twice to get it to purge more.. yep, like it was barfing until it hit the dry heaves then shut off. Start cycle just did another wash then quit. Never could get it to the "rinse" cycle or dry. Read the instructions again. Well, today I finally declared it brain dead. Too bad they don't make appliances as well as in the old days. My Kenmore clothes dryer is 30 years old and still runs great. My last Kenmore (Whirlpool) refrigerator lasted 24 years. I'm getting a Bosch D/W tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .

    This is an early stage review. I bought this on sale to replace a 7 year old GE that I tripped over and broke the door. It looks good and is quiet. Dishes came out clean (I switched to Cascade) and mostly dry except for a plastic lid and the top of a few mugs. The top rack can be moved up or down which is not that useful for me. The lower rack only has one area that can be adjusted. I find the options difficult to read as the LED lights are bright but it is mostly a question of me getting used to what to press. Racks pull out easier than the GE model I had so I need to be careful. The spacing between dishes is wider than the GE model I had which makes loading easier. Overall, I am pleased with this purchase, particularly since I saved on installation costs as well. Reading dishwasher consumer reviews and reports can be very confusing as they seem to contradict one another. I am finding this model at this promotional price to be great value.

    I would recommend this to a friend

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