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Rating 4.6 out of 5 stars with 825 reviews

92%would recommend to a friend.
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Page 1 Showing 1-20 of 825 reviews
  • Rating 5 out of 5 stars with 1 review

    LOVE this dishwasher!

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    Posted .

    Our kitchen bar area is less than 10 feet from our living area, and so we wanted the quietest dishwasher we could get. We actually purchased an entire kitchen suite of KitchenAid to compliment this dishwasher, and we are extremely happy we did. This washer is EXTREMELY quiet. Without the indicator LED lights, it would be really hard to tell if it's running or not. It also cleans dishes really, really well--much better than our last dishwasher, which was a Bosch. This dishwasher has a small slide-in shelf above the two larger ones, and it is really nice for spatulas, food processor discs and other flat, hard to place items. (Here's a suggestion. Weiman Stainless Steel Wipes make cleaning the stainless a piece of cake.)

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    So quiet and full of features

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    Posted .

    First let me say this dishwasher is so quiet I have to look at the status light on front to tell if it is running. I looked at many dishwashers at quite a few stores before I made this purchase. The Kitchenaid seemed to have the highest reviews and this model seemed to have the most features. It has 3 trays with the top excellent for large utensils or pot lids. The middle tray is adjustable up and down. The dishes are always super clean. After we settled on this model, we started shopping around for the best price and found Best Buy beat the next cheaper retailer by $100. The choice of Best Buy was a no brainer!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Extremely happy

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    Posted .

    This dishwasher is exactly what I was praying it would be- I'm extremely happy with the quality and performance . I must add - it's so quite, you don't even know it's on. My dishes have never been cleaner. I Love my new silver beauty,

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Takes some getting used to, but excellent machine

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    Posted .

    The interior of the washing machine takes some getting used to after having a different model for the past 10 years. It cleans great, runs very quiet (can't hear it really) and the dishes come out dry when using the "heat dry" feature. Have only had the unit for 3 weeks, but so far love it.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    So Quiet. Does Not Dry

    Posted .

    We purchased this dishwasher because of the high ratings. Only had 9 days but have used about 6 times. 1. Very quiet! 2. Cleans well 3. Love the 3rd rack 4. DOES NOT DRY WELL!!!! Thinking about returning this. Not as much work to hand dry if you do it right after the cycle ends due to the heat. If you leave dishes in thinking they will dry, they won't. 5. Very nice design. Bought the slide in range (LOVE IT) to go with and was going to get the fridge (great design!) to match but need to see if the drying issue can be resolved. I called Kitchenaid and they said something about it taking a cpl of months and then the problem will go away. Not sure I want to take that chance. 6. Best Buy customer service has been excellent but it would be more helpful if they had more info regarding some of the common issues.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beautiful and Modern.

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    Posted .

    I was impressed with how this unit is built. The Kenmore unit we replaced had plastic housing but this unit had metal-stainless steel looking housing. It is extremely quiet! I have not washed a big load of dishes yet so I cannot comment on how it cleans but I love the look and features.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Dish Washer

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    Posted .

    We love our dish washer. The dish washer is incredibly quiet, in fact, if it didn't have an light, when it is running, you wouldn't know it was on. It cleans well, is spacious and the runs super quiet. We are really happy with our purchase.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Supposedly the BEST dishwasher.

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    Posted .

    It doesn't always release the soap at the correct time, resulting in a glob of detergent at the bottom of the unit. Which means, the dishes were only washed with water, no soap.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Does not clean dishes & greasy residue in filter

    Posted .

    Does not clean dishes. Greasy residue in filter after every load...even after washing a box of brand new dishes. Told by service tech dishwasher is working properly and I just need to clean out filter after each wash. He said residue was soap and hard water. This residue gets on the dishes. If filter is not cleaned after every wash, it starts to smell bad. I've had 3 service techs out. Each says they have not seen this before and tell me the dishwasher is working properly. Very disappointed for a $900 dishwasher that I now have to wash dishes by hand. I will never buy Kitchen Aid again.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Sub-optimized for Quiet at Cost to Other Features

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    Posted .

    We got real focused on the ultra-quietness of this unit...and it really, really is super quiet when washing (fill and drain just as loud as any other). I also loved the "cabinet-style" rack runners, which were the highest quality and strength of any we had seen. But just like any time you focus on one or two features, the others may suffer. While it does have heated dry (unlike the comparable Bosch), it is too short and not hot enough, so it never dries completely, especially plastic. The cycles are too long (needed to clean effectively due to the wimpy wash power (to keep the noise low). The third rack is not usable with regular utensils because it lacks the long flexible fingers to hold them in place like the Bosch. This unit has short, hard, stubby tangs that are too small to hold anything in place. With the middle rack in the lowered position, we can't get our dinner plates in the lower rack. With the middle rack in the upper position, we can't get tall glasses in it. The end-of-cycle signal is too quiet to be of any use. The "barbell grade" stainless steel handle looks totally out of place and inappropriate for a kitchen; belongs in a gym.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Dishwasher is meeting my performance expectations!

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    Posted .

    I spent a significant amount of time researching dishwasher models to replace the 6 year old Samsung that was in our house when we purchased it but was working very poorly. I decided on the KitchenAid kdte254ess based on the reviews and trade-off of cost versus performance/features. It has been 3 weeks since install and I have been very pleased with the dishwasher. It is extremely quiet, does an excellent job cleaning the dishes and I have been surprised at how well it dries the dishes given a few of the reviews that indicated drying problems. We did remove the 3rd rack from our dishwasher since we have tall plates on the lower rack and tall glasses on the 2nd rack that prevent use of the 3rd rack but I expected that would be the case when we purchased it. If we ever replace our large plates with something smaller I can reconfigure the racks and use the 3rd. The one surprise is that depending on the options I select for a cycle, it can take up to 4 hours to finish. While I don't find that a problem for our household it does seem excessive. I can't comment on long term performance since it has only been 3 weeks, but I am very pleased with this purchase so far.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Dishwasher

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    Posted .

    1st unit installed smelled funny like oil when it ran the Prowash & was moist around the lower left corner. Many of the cycles ran for much longer than they were suppose to. One time it ran for nearly 6 hours! The buttons didn't work correctly all the time either. BB was Awesome! They exchanged it for a new one when I called on the 14th day. It took about a week to get the new one however. The 2nd Unit doesn't seem to have the same problems. It cleans the dishes great! I rinse way less than I did with previous dishwashers. Many big spoons don't fit in the 3rd rack b/c it doesn't adjust. Therefore we don't use it much. Space in the upper, big rack is smaller than the washers I'm used to. I would skip the 3rd rack if I had to do it again. SS is difficult to keep clean! Every time we put dishes in our hands are wet, usually dirty too. That just runs down the front and makes it look messy. If you can skip the SS I think it would be better too. Overall it cleans great and I do like it better than our previous dishwasher which was 13 years old.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Nice addition to our kitchen

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    Posted .

    This is the first dishwasher we have purchased in the past 20 years and there are a tremendous amount of options out there! After mold building up in our 15+ year old unit, having a stainless steel interior was a priority! The adjustable middle rack is a wonderful feature since I can now avoid hand-washing larger plates. The third top rack has been an unforeseen bonus for wooden spoons and our small glass bowls that previously got tossed around the dishwasher. I have only used this unit on the regular cycle, but even without the recommended drying aid, or rinsing the dishes first, the dishes have come sparkly clean with no water left on the dishes or the door. Of course, there is some water that settles on the curvature of the glasses and I have yet to see a dried-on guacamole bowl sitting for two days come clean on the first try, but I suppose I could actually rinse that off in the first place.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    So quiet!

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    Posted .

    After many years and many dishwashers, I had become accustomed to the noise of cleaning dishes drowning out conversations, television, music, etc. NO MORE! This dishwasher is stunningly quiet, as in you won't even know it's on. There's no compromise in cleaning either- everything is spotless after running, even when only using the regular cycle. Highly recommended!

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    It's okay

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    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    This dishwasher does a decent job in the main. It is VERY quiet as a major plus. The two biggest negatives are that it is absolutely IMPOSSIBLE to see how much rinse aid is in the dispenser so you either run out (and have spotty dishes) or end up overfilling (and making a mess). The second negative (and the MAJOR one) is the "drying cycle". I debated between this and a fairly similar Bosch and bought this BECAUSE it had heated dry and the Bosch didn't. Well, it says it has heated dry, but it does a fairly awful job of drying dishes no matter what. At this point I SERIOUSLY regret not buying the Bosch instead. At least Bosch is honest about not having a dry cycle. (I've tried running this dishwasher with various load sizes and configurations of contents... it doesn't matter.... there's always water left on dishes on both top and bottom racks... the only rack that seems to have no trouble is the third rack at the very top... the one that holds only silverware). I've also tried different brands of dishwasher detergent and rinse aid... none of that gave me different results. Cleaning was decent, drying absolutely sucked.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Looks Great, Sounds Great

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    Posted .

    I replaced a 9+ year old dishwasher with this KitchenAid one. I had seen that Consumer Reports rated a KitchenAid model highly, but Best Buy did not have that exact one. The salesperson ran a comparison of that one and this model and explained that this was a newer model that had the additional feature of the third rack on top, which I liked, so I went with it. After going through the whole purchase process, it turns out the item of not in stock, and the first available installation date once it would be back in stock was almost a month away. Good thing my old dishwasher was still mostly functional! The Best Buy installers quickly installed it and showed me the features. It is definitely quiet, but not silent as other reviews imply. You can definitely hear the water running in it if you are in the kitchen. However, it is much better soundproofed than my old dishwasher. The adjustable middle rack is a nice feature, although I have to keep it in the upper position since my dinner plates, which are standard sized, would not fit with on the bottom rack if the top rack is in the lower positions. The 3rd rack on top is nice for utensils and lids. The door on this stainless steel model is quite heavy and solid. The handle has a diamond-etched design to it, which camouflages fingerprints. The cutlery rack is large, but the slots in it are too small for forks to be inserted with the tines down. Just be careful unloading since the tines will have to be pointed up at you! You can remove the lid of the cutlery rack to wash them tines down, but then all the utensils could end up nested with each other. The heating element gets very hot. I ran a regular cycle one morning, and about six hours later, when I opened the door, it was still noticeably warm inside. Despite that, there was still some water on the plastic items, and especially on the items in the 3rd rack on top. The true test was a glass that had white spots from tap water deposits. It came out about 50% better than my old dishwasher, but still needed some elbow grease to get out some of the spots. Overall, I am very happy with this dishwasher.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Does Not Dry

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    Posted .

    I purchased this dishwasher almost a year ago when our dishwasher died on Thanksgiving. I went out shopping, really wanting a Bosch, since we had owned one before. Our first stop was one of the big home improvement stores and the salesman warned us that while both brands were pretty comparable, the KitchenAid would not dry the dishes as well as a Bosch. But before we purchased anything, we ran over to Best Buy to compare prices. We typically buy all our appliances there anyway and it was the day after Thanksgiving so there was a sale. The BB salesman spoke so highly of the KitchenAid over the Bosch, buying American over European, better repair time etc. that during the pitch, we completely forgot about the dry dishes problem. So kudos to him! I would say it performs well as far as washing the dishes. It is the most quiet dishwasher we have ever owned, which is important when your kitchen opens to the family room. I have had people stand right in front of it while it is running and not know that it was washing dishes. But it simply does not DRY the dishes, even with it's heated dry cycle. Every time I empty the dishwasher, I have to hand dry EVERYTHING, including the silverware. If I wanted to have to hand dry everything, I would just wash them all myself. I expect a dishwasher to sanitize my dishes and deliver clean, dry dishes to put in my cabinet. But when I have to use a dish towel to hand dry everything, they are no longer sanitized as far as I am concerned. Plastic dishware is the worst offender but if you have kids, you have plastic. I appreciate that they are trying to be more energy efficient, use less water, and make less noise, but I HATE having to dry the dishes every time I use it. I have let the dishes sit in there after a cycle for more than a day before emptying it and they are STILL wet. If I could still return it, I think I would. I only wish I had not waited so long to get fully disgusted. So if you want a super quiet dishwasher that really cleans well but does a terrible job at drying, then this is your machine. Just stock up on dishtowels.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Dishwasher Ever!!

    Posted .

    I absolutely love this dishwasher! I have a large family so capacity is a big deal. I can lower the glass rack to fit tall glasses and my plates will still fit in the bottom. The shallow upper rack allows me to wash all my silverware in the top, so I removed the silverware basket from the bottom giving me even more space for bowls and large items. The dishwasher is so quiet I can not hear that it is on. The indicator light is blue when washing, red for drying and white when cycle is finished. This is one of the few higher end dishwashers that still has a heating element. My dishes always come clean and I am able to pack it with more dishes than any other dishwasher I've ever had. I also have real hard water but this dishwasher leaves absolutely no residue behind. This is honestly the best dishwasher I've ever used. The installers were great too. They were very polite, prompt and professional. They cleaned up after themselves and were careful to make sure they didn't damage my wood floors or cabinetry. The sales team at BBuy were fabulous as well. I must've looked at every dishwasher 50db and lower in the store. They really helped me make a decision that suited my needs the best, pointing out things that I would've never thought of. Overall, I could not be happier with my experience.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great little Dishwasher that "could"

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    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Zero Complaints, 1 year in it still works like new. Does a great job, and I honestly usually can't tell if it is running. We run it at least 1 time per day and sometimes more. I love the fact that the controls are hidden it has a nice clean looks and matches our other KitchenAid appliances nicely. We don't use the top "extra row" very often, so I would not look for that extra feature or consider that a must have. When we do use it, we usually forget we put something there until we can't find whatever it was and think to look in the dishwasher after it has been washed 20 times.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Better than the Bosch!

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    Posted .

    3rd time is a charm! I initially purchased an 800 series Bosch but it didn't clean well, especially the plastics. I then changed to a different 800 series Bosch and had a similar issue. Best Buy worked with me and let me trade out a 3rd time - I went with this Kitchen Aid and so far it has cleaned everything well.

    I would recommend this to a friend
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