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KitchenAid - 24" Tall Tub Built-In Dishwasher - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 111 reviews

86%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 111 Reviews
  • Rating: 3 out of 5 stars

    Wish I could have seen it in person first...

    Posted
    wiltingviolet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My requirements for a new dishwasher were: Made in U.S.A. QUIET Black with front controls 3rd rack Adjustable tines & racks This dishwasher has all of the above. - It is made in the U.S.A. and quiet, dreamily quiet! I can be standing next to it or in the basement under it and it is hardly noticeable. My husband cannot hear it at all and has to look at the lights to see if it is running. So happy! -It is black with front controls. The blue and white lights from the controls are so bright you do not need a nightlight or at our house, the overhead light. The controls are very sensitive and we have had a few times of cycles getting changed or ended early if even the cat bumps them, let alone if I lose my balance and nudge it. -It has a 3rd rack. I am frustrated by it. First and foremost I explained to the associate that I did not want it to be straight across so I could fit larger lids and odd shaped flatware. This one is all the same level, lids to cups and mugs sometimes fit, sometimes not depending on how deep they are. The meat fork, pie server, and slotted serving spoons of our silverware set do not fit properly. I can put them face down but then they get water spots or don't get clean. -The middle rack is adjustable, which is great since if it is in the up position and you have glasses or plates more than 6" tall, think 16oz travel mug or iced tea glasses, they hit the top rack and fall over or into each other and prevent the closing of the door. This creates the next problem that if the middle rack is lowered my 10 1/2" do not fit well on the bottom rack. -Adjustable tines are laughable. Only the row of tines toward the back of the dishwasher on the bottom rack adjust. The middle rack has a plastic flip shelf that can be used to hold stems on glassware. There are only 4 slots and they are very close together. Challenging to use. The top rack has nothing adjustable. While technically this dishwasher met my requirements, I would not have purchased it had I been able to see it in person. We debated sending it back, and then we had 2 feet of snow, so I guess it is here to stay. I said I would not recommend it to a friend, but it would depend on their needs and dish size. We rotate through several sets of dishes during the year and I really wanted a dishwasher that could handle them all.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK Dishwasher

    Posted
    BocaBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This unit replaced a 17-year old GE that was cleaning fine, but the dirt sensor was no longer active and the opening of the cover for the detergent was no longer reliable and parts were no longer available. The design for stacking dishes in the new unit has taken a few steps backward. It is nice to have the third level for larger flat items. However, the lower level is set so that large dishes leave a space of ~1.5 inches from the edge of the dish to the edge of the rack. This is wasted space that causes dinner plates to actually touch smaller plates. The size of the cutlery holder is twice that of the previous one. This lets the spray get to the cutlery better, but it also takes up twice as much space. Also, it only fits on the right side and cannot be placed on the left side. That is OK if your sink is on the right, but if it is on the left as ours is, it makes it difficult to reach over to place cutlery in. There is half as much space for wine glasses. We use Heated Drying. The old GE always left some water in glasses that did not have a flat bottom. Thought this new one would be better. Completely wrong. Most items on top shelf have their bottoms [i.e., top as inserted as they are upside down] still wet at end of cycle. Even the rack controls to lift and lower the second rack have indentations that collect water and are not dry at end of cycle. The cleaning seems adequate, although we have not tried all the cycles. It seems KitchenAid has sacrificed utility for ecological and sound concerns instead of getting engineers to achieve both. Utility should be the prime consideration and it is not in this unit. It is nice to now have a stainless steel interior. This unit has clean exterior lines as it is without a handlebar that would just result in people bumping into it in a tight kitchen.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointing

    Posted
    krtgzy
    • My Best Buy® Member

    I paid an extra $200 for the third drawer. It is absolutely worthless. There is no room to put anything thicker than a rubber scraper but we can't put our rubber scrapers or anything else up there because the items will be filthier after the wash cycle than they started. For some reason, I don't know because my model doesn't have a window, food flies up to the top shelf and rests. I have to wash the dishes before I load them otherwise it will just splash food all over the dishes. I have resorted to laying everything flat instead of stacking side by side and it seems to work best at this point. I can't use the heated dry feature because it will cook onto the dishes the food it just splashed all over them. The ProScrub feature works well but that is only in one section of the washer. If my husband starts a load he will not remember to turn off the heated dry so when I unload it I'm thankful the majority of the caked on mess can be scraped off with a fingernail. I have to inspect every dish or utensil before putting anything away to make sure there is no soft food or caked on food depending on if the heated dry function was turned off or on. It is frustrating to pull a fork out of the drawer after missing something before I put it away. Of course because I missed it I have to wash two forks because it had to dirty the fork it was touching in the drawer. I chose this brand and model because it seemed sturdier than any of the other models and I have appreciated that to be true. When I pull a drawer out it stays on track loaded or empty. I do a load or 2 every day. I've been using the dishwasher for nearly two months.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Dishwasher

    Posted
    Hardtail
    • Verified PurchaserVerified Purchase

    I studied reviews for my finalist dishwashers (3 different models). My experience with this dishwasher is consistent with the most positive reviews I read. It's very quiet. The dishes come out sparkling clean. The dishes come out dry when using the heated dry option (of course there's always the upside down cup that may have the smallest amount of water in it's concave bottom but well within expectation). My biggest concern was with the third (top most) rack. I was concerned that I would not be able to fit taller glasses in the middle rack due to reduced available space. This has turned out to be not a problem at all. My tallest drinking glasses fit easily. Very long stemmed wine glasses may not fit. I'm ok with that. For daily use for a family of five I haven't yet found an item that I would need to place in the middle rack that I couldn't fit in due to the third rack. Other reviews have indicated that the touch pad is very sensitive and that is true. My dishwasher is recessed a bit under the counter top so it hasn't been an issue, but if your installation is more flush to the counter top you may have a problem with starting the dishwasher inadvertently with a hip-bump. In that case there is a lock on the touch pad that solves that issue. The third rack does come in very hand not only for larger utensils that will lie flat, but also larger platters that aren't too deep and will fit on that rack. Much better use of space than if the third rack wasn't there.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    abcmomintx
    • My Best Buy® Member

    After reading reviews I decided to purchase this dishwasher over several other models. Since it was installed I've had to run dishes through 2 or 3 times to get them clean. Sometimes the dishes come out dirtier than when they went in. The cleaning cycle takes nearly 4 hours and it makes weird noises at times. The attached pictures of a bowl that went through the complete cycle twice and it still just as dirty as when it went in. I've tried different detergents, running the water to get it hot, and even rinsing the dishes until they are nearly clean (even though the manual says specifically that rinsing is not needed). I'm having a repairman out next week and hoping there is something wrong with my dishwasher and that they can fix it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    KitchenAid KDFE204ESS- An Excellent Dishwasher

    Posted
    calikatz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My wife and I needed to replace the dishwasher that came with the house when we purchased it 10 years ago. The old one was terrible and we wanted something more reliable so we did quite a bit of research. This included visiting several stores and speaking to several reps. We also subscribed to Consumer Reports for a larger, unbiased view. All things pointed to a KitchenAid dishwasher. And now one month later I'm happy to say that it really is an excellent dishwasher. It doesn't always wash every dish perfectly clean but I suspect that none can or do. But it does a very good job on moderately dirty dishes. We love the third rack and how quiet it is when it's running. We also love the stainless interior (tub). We installed the unit ourselves and that was easy enough to do. Instructions, however, can be a bit vague at times but with a bit of extra time we worked through those.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome diswasher

    Posted
    Tony

    There is no product in the market that is 100% reliable. So yes, there will occasionally be some products that are bad even from good manufactures. That said, this is an excellent dishwasher. When it runs, the only way I can tell that it is running is by looking at the lights. The equipment is very quite. The racks are designed very well. I compared it with the Bosch and you will notice one thing right away. The racks in the Kitchenaid are sturdier. They dont rock side to side. The racks also glide smoothly in an out. Bosch is a great dishwasher from an engineering point, but I liked the features of the Kitchenaid. My wife loves the top rack as she can place big spoons there. The spoons and fork basket is also well designed with different size holes so that they dont drop into the basket. Overall great equipment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Dishwasher gets the job done well

    Posted
    BBSurvey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great cleaning every time thanks to Pro Wash cycle, Pro Scrub and Heat Dry options. Pro Scrub eliminates soaking and pre-scrubbing by spraying 40 targeted jets at stubborn baked on food. ProWash determines what wash cycle will be best for washing your dishes based on how much dirt is on your dishes and adjusts for the best length of time to clean your dirty dishes. The HeatDry option uses a recessed heating element when drying dishes to ensure all are dry. My dishes were crystal clear. But I do miss my old Kitchen Aid that didn't require me buying a Rinse Aid to get the same job done. All three strong shelves guide easily in and out of dishwasher. The dishwasher definitely holds more dishes than my old model. It is very quiet when operating - you don't even know it is on.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fancy New Dishwasher

    Posted
    gaxrose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Talked ourselves into a sleek stainless steel dishwasher, had it installed by the servicemen. The first time it was ran I kept checking to see if it was really on it was so quiet.....absolutely love that. Like that it totally dries my dishes. The only thing I'm not thrilled about.....the controls are on the face of the dishwasher. If anyone leans on the counter in front of the dishwasher they most likely will start the wash cycle. Over all I have to say there are more good things about it than this one oops it has.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy this

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As soon as we started using it the wash cycle would stop halfway through. It was because the door would not stay closed. I dealt with this recurring problem for 3 months, and last week the dishwasher completely died. No power, no lights, nothing. I troubleshot it and my conclusion is the fuse blew in the dishwasher or the control panel died. Have only had this 3 months! Now I have to wait 3 weeks for a warranty repair. Go on youtube and you will notice this is a common problem with the kitchenaid dishwashers. I should not have trusted the reviews. My mistake! Junk! BTW... My last dishwasher was a simple maytag that lasted 17 years without a single problem.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as older KitchenAid dishwasher.

    Posted
    wildrose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was a replacement for my 13 yrs of KitchenAid dishwasher and I am somewhat disappointed. Loading difficult, middle rack can't be used in lower position(for wineglasses) because dinner plates hit washarm above. Have to almost lay wineglass down to wash. 3rd rack nice for most flat cooking utensils but not all fit ex:(soup server). Long cooking utensils placed in silverware bin hit middle rack unless raised in upper position. Tines not adjustable in racks, makes loading bowls etc. difficult. Only has 4 hr. delay, old one had 24 hr. delay (was very convenient). It is pretty quiet and cleans well but I wouldn't recommend due to loading issues.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher super clean dishes and quiet

    Posted
    Pammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I read the reviews and did some research on dishwashers. This is the newer version of the one that I planned to buy. The sales people at the store are always helpful and pleasant. Price matching saved me about $90. It has three drawers instead of two. It looks great and cleans my dishes sparkling. I got the free installation deal and had great service. The only thing that was a huge difference between my ancient dishwasher and the new one, is that it takes so much longer to wash the dishes approximately 80 minutes now but it is super quiet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dishwasher!

    Posted
    drambo
    • My Best Buy® Elite Plus Member

    Have to say my 2 negatives was how long it took to receive this, and plastic drying. Now I know delivery is not a fault of the dishwasher, and why this is a 4. The plactic drying is my one true negative on the dishwasher, as we have small childeren and have a ton of plastic cups that always has water on the top of them (even on added heat cycle). Minus the 1 negative, the dishwasher is awesome. Super quiet, and gets dishs clean! I would recommend this product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher

    Posted
    CapedJA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had this for about a month now and so far it is a great dishwasher. Everything is coming out very clean, it is quiet while it is running, and seems very efficient on water and energy use. My only complaint is that I have it right below some counter space I use a ton while cooking and I often bump the buttons causing the unit to beep and rarely start running. I probably should have got a unit with the buttons on the top, but I am getting used to it and triggering it less.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    KitchenAid DW with 3rd tray

    Posted
    robasti
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We greatly appreciate the quiet operation of this dishwasher; you almost have to hold your ear to the DW to know that it is running. We love the third tray function, as well as the wonderful ease of moving the baskets. We initially came to BestBuy to purchase another brand which had received the best reviews, but when we pulled out the baskets of this KitchenAid, we were sold....reminded me in a way of the way a Mercedes door closes -- there is no sound like quality!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher

    Posted
    Donnaec
    • My Best Buy® Elite Plus Member

    This dishwasher works great. My dishes come out clean and dry (I do use the rinse aid). I use the pro wash cycle most often. It does take about 2.5-3 hours to wash but overall I'm happy. Very easy to load with plenty of space vertically as well. 24 oz tervis tumblers fit top shelf with no problem. Even with a 13x9 pan below on the bottom rack. No need for a third rack. Very quiet, can't hear this machine running.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I am disappointed with the rinse & regular cycles

    Posted
    LindyLou
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have cats and I like to run the dirty cat dishes through a rinse cycle when there aren’t enough dishes to run the dishwasher - the result was less than I expected. Very little food was removed from the plates. I also tried a regular wash cycle and many of the dishes, glasses, and silverware did not get clean. I have to use the “tough” cycle to get everything clean and then on occasion there is still grit on some items.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good!

    Posted
    Laurie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Only used 3x since just installed. Seems to work great - everything is clean and dry. When lowering the glass rack to put in taller glasses, spinner hits plates though. Alternative is to remove top 3rd rack and leave glass rack up. Looks great - sleek design - but, when leaning over the counter, I inadvertently turn on the buttons and it starts a cycle - sensitive buttons which is actually good so no hard pressing for selections.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great and is quiet

    Posted
    Daren
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We really like the dishwasher. Its just one thing that keeps coming apart is the rubber seal for the soap dispenser. We have had it replaced twice now and hopefully they come up with a more permanent solution before the warranty runs out.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Primative Washing Technology

    Posted
    Julia
    • Verified PurchaserVerified Purchase

    This was a replacement for a ten year old Kitchen Aid that started on fire. This washer can't compare to the older, failed style. I am very disappointed with the food still left on dishes and on silverware. This dishwasher cannot manage to dry and I was shocked to learn that dishwashers are still offered without a built in hard food disposal. Sure this dishwasher is quiet... that's because it's not working...

    No, I would not recommend this to a friend