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Customer Ratings & Reviews

KitchenAid - 30" Built-In Single Electric Convection Wall Oven - Black stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 138 reviews

  • 20%
96%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 138 Reviews
  • Rating: 5 out of 5 stars

    Amazing oven for various baking needs!

    Posted
    TexasBaker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After extensive research on wall ovens, I was skeptical because of so many bad reviews. I decided on Kitchen Aid since their other products are so durable and last a long time. Ordered this oven for our kitchen renovation & ended up having to upgrade the electrical panel to meet the capacity load of the oven. Once the oven was installed it showed an error code. Contacted Best Buy and since it was within the 14 day return, they immediately scheduled a replacement to be delivered within a few days. The new one is installed and works amazing so far (have only used for a couple months now). It will take some practice baking since it's not only a regular oven, but can also be used as a convection oven, which temps and cooking time are totally different. I am so please with this and it makes me just want to bake cookies everyday! haha... All in all, customer service was 5 star (one guy even had a great sense of humor!). Hope this helps someone contemplating this oven!! I got the stainless black and it is beautiful!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lousy Quality

    Posted
    UnhappyBaker
    • My Best Buy® Member

    The oven looks great and works well. However, the blue enamel paint has started to chip off the bottom of my oven. Nothing but soap and water used to clean. And we only use our oven about 3 times a week. Less than a year after installation the best KitchenAid can offer is to send some paint so we can "repair" it ourselves. If I had it to do over I would NOT purchase a KitchenAid OR a blue enamel oven. I've been baking for more than 40 years, have lived a lot of places and had a lot of ovens, but none as disappointing as this one. I will never buy another KitchenAid and unless you want to be extremely disappointed neither should you.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Kitchen Aid makes a great oven...but...

    Posted
    JayArr
    • Verified PurchaserVerified Purchase

    We replaced an 18-year old Kitchen Aid oven with a new one. Purchase from Best Buy was easy and install went very well. But, I have just one concern about Kitchen Aid (actually Whirlpool owns KA) as a company. While shopping I noticed a number of online reviews that complained about faults and repairs within a year or two of purchase. And Kitchen Aid's website says that we could purchase a five-year warranty on top of the one year that comes with their products. However, after purchase we discovered that the additional warranty for ovens is only for three years. It seems that even Kitchen Aid is not confident their ovens will last more than three three or four years without repairs. Not smart. Planned obsolescence it seems for a very expensive oven.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Love the interior; controls are funky

    Posted
    telecommuter
    • My Best Buy® Member

    I really like the inside of the oven. It's easy to clean up spills without have to use the self clean function. I also like the 3 racks which glide out very nicely. I'm having a weird issue with the controls. When I'm baking and the timer goes off, i check to see if my cookies need more time. When I go to the timer to add more time, the oven temperature controls gets changed instead, or I accidentally turn the oven off. So I have to turn off the oven and reset the temp and the timer just to add a few more minutes of bake time. It's a pain when you are making batches of cookies. There must be a better way, but I haven't found it. This is a significant usability issue that I hope they address.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful oven

    Posted
    Kruegerand
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this along with a cooktop and installed it myself, love it so much, works like a charm. If you are installing yourself, measure....measure....measure. I actually installed it about three times to get it to fit precisely because of the cooktop clearance, gas line for the cooktop, and the electrical box. Once in though, it is pretty awesome. I've used about all of the settings it has, convection, probe, timed cook, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, so good!

    Posted
    kas7294
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    While I've only had this wall oven for just over two weeks, I'm satisfied with the purchase thus far. I'm amazed by how much quieter this oven runs compared to a Thermador wall oven I replaced. I like the simplicity of the touch control panel, the big window looking into the oven, the blue interior finish, and the oven capacity with three quality racks. The only thing I'm not wild about is the stainless steel finish, which shows smears and requires some meticulous attention to keep it looking nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really good features and a great value

    Posted
    Debbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I fought my old oven for years with varying temperatures and 30 minute pre-heats before I decided to purchase a new oven. Best Buy has really good selections and fantastic customer support. Because I had older built-in cabinets, I needed help finding an oven and range top that fit my existing cut-outs and still had all the features that I wanted...and fortunately I got more than I expected at a really good price. The oven pre-heats quickly and temperatures are accurate and I got the smart convection feature to make using convection more accurate as well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great oven with a few quirks

    Posted
    tessly

    Overall, I love the oven. What I don't love is the HEAT that blows from the bottom of it while in use AND while the fan is blowing during the cool down phase, of which there is no way of stopping. Holy cow! Hate using it during the summer. Also, the touch panel is very very hard to see if you don't have a bright light shining on it. It doesn't light up, except for the clock. And heaven forbid if you lean on it accidentally while reaching a cabinet above it, you inadvertently hit some buttons and hear beeps and you have to cancel whatever started by accident.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful Quality Oven

    Posted
    JaneLee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Oven is terrific in most ways, easy to operate etc but I'm not used to the way timer works. It's connected to the cooking time. In other words, If you want to cook something for 30 min. then the oven turns off in 30 minutes. That's a great feature actually but I wish it also had a feature where a buzzer went off at the designated time and did not turn off oven. Also, I love the cobalt interior!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very solid oven

    Posted
    gpitts
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This oven replaced an older KitchenAid oven that we used faithfully for almost 10 years, and that oven was working perfectly when we replaced it. The reason for the replacement was that we decided to switch appliance color in our kitchen. Feature wise, there is very little this oven won't do for you. It heats evenly, and cooks true to the time estimate on our recipes. The oven is also extremely quiet. Not really a complaint, but (like every other oven) preheating seems takes longer than I would like.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, Sturdy, Workhorse

    Posted
    Novice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a very spacious, solid oven. We don't do a lot of cooking, but we use it weekly to make pizza and often to make cookies and brownies. My only complaint is the lack of a heating element on the bottom. It completely changes my approach to managing which racks to use and how to use them. You will have to go through some trail and error to get it right for you. The look is elegant and sleek. Very functional workhorse.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow! Couldn’t be more pleased!

    Posted
    CLS3635
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Our old oven stopped working and our repairman recommended replacement rather than repair. We purchased the Kitchenaid and couldn’t be more pleased with our new oven. We cook in almost all of our meals and we love how well this one works. We also love the Kitchenaid design, very sleek and clean lines. Best Buy Associates’s installed it and did a great job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    2Mendomomma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought this oven because our old one was going. One of the reasons I chose this one was for the probe. The probe is amazing. I just put the probe into whatever I am cooking set the controls and the oven does the rest even shuts off when it reaches the correct temperature of the meal. The self cleaning mode works great as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    American made and evenly cooking

    Posted
    Rustymutt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bakes and broils great. Looking forward to baking a birthday cake. Have not used convection feature yet. Oven window is large and clear. Makes it easy to peak without opening door. Clean lines heavy stainless steel give it a solid look and feel. The blue interior is a great touch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful oven with excellent performance

    Posted
    PeppyChick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Replaced 10 year-old wall oven that had keyboard that would not work and could not be repaired. The Kitchenaid oven purchased from Best Buy far exceeds my expectations. Love the roll out racks, the gorgeous blue interior but mostly the performance when I bake. Baked goods seem better looking than previously and also better tasting! So happy that I ordered this oven.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent oven

    Posted
    Bruce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Kitchen Aid under counter oven seems to work very well. We have not used the convection option yet, but the conventional option cooks evenly, and we have had no problems at all. Easy to use. We especially like the roll out shelf...which can be moved, or interchanged with other shelves.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid oven

    Posted
    M3solar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great oven so far. We purchased 3 months ago for a Kansas then renovation and it's been a great oven so far. We did have to adjust to the nuances of this oven compared to an old ge double oven, but once we did it's been a solid oven. Buttons are effortless to operate and simple layout. Glad we made the purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    THERMAL FUSE FAILS

    Posted
    mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Do Not buy. I purchased in Nov. 2016. Thermal fuse failed 3 months after install. Was under warranty and they replaced it. Thermal fuse failed again in December 2017. Warranty ended 1 month earlier, so this cost me $350. Thermal fuse just failed for the third time. This product is a LEMON.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks great

    Posted
    KevinD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a sharp looking oven and really helped our kitchen update. The installation was smooth and the installers were amazing. I works great for everything we have used it for. Default for needing to set the timer is odd and I probably need to look at the user manual for more detail. But overall very happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this oven

    Posted
    CookieLady
    • Verified PurchaserVerified Purchase

    I am very pleased with my new oven. It bakes very consistently and the temperature is extremely accurate, unlike a previous oven I had that the temperature fluctuated. Very pleased with the features and very easy to use. The glide out rack is great!

    I would recommend this to a friend