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Customer reviews

Rating 3.6 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are impressed with how easy it is to install the 30" Trim Kit for KCMS2255B Microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fitting/looking trim kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this black trim kit for my new Whirlpool 2.2 cu ft microwave. Replaced a white whirlpool microwave and white trim kit. Kit was easy to install as the instructions were very clear on what to do. Microwave mounts nicely to the brackets and the trim fits perfectly around the edge to complete the look. One noticeable difference is this trim is plastic vs my old one is metal. I would prefer the metal because it is easier to clean without scratching. On this one you HAVE to use a microfiber towel other a regular towel will leave light scratch marks.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit fits good and looks good. Only takes a few minutes to install. The outside trim is made of plastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well. I was unsure if it's the accurate size but worked great and no gaps

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trim Kit/ Whirlpool Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this trim kit should come with the microwave. It shouldn’t be an additional charge! It ends up being a costly project but you have to have it!!!

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Santa! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand

  • Rated 5 out of 5 stars

    good-looking kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real nice trim kit we put it above our black oven it completed the look we were going for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trim kit does not fit my microwave. The frame's width and height did not fit the dimensions of the micowave. The base of the trim kit that the microwave sits on did not match the base of my microwave. I returned the trim kit to the store and ended up using the trim kit that came with my old microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this model of microwave it's the only way to go. Custom mounting hardware to secure the microwave in the cabinet opening is rock solid and ridiculously easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly. It was easy to install. These are microwave specific so you have to make sure it is compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very black...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this is showing as a KitchenAid model as I write the review, it was marked as a Whirlpool for me. It is very easy to install. The frame is a simple gloss black all the way around, matching the finish of the black microwave I used in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Trm Kit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for our new microwave! Very attractive and the installation was perfect !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    It fits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my hole and microwave, but the rails that fit under the microwave oven do not line up with my oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trim kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with a Whirlpool 2.2 cu. ft. microwave also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides poor products, bad quality, bad services.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Installers unable to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless perfect fit installers refuse to use .. you’ll end up paying carpenter almost as much as oven.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Donaldduck, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

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