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Customer Ratings & Reviews

$2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 167 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's sleek design, ample storage space, and the convenient interior water dispenser. Many appreciate the overall performance and the quiet operation of the appliance. While some found the doors a bit challenging to manage when fully loaded, the positive feedback on features and functionality outweighs this concern. The size is also frequently praised as perfect for various kitchen setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 167 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator and excellent delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, it fits perfectly in my small kitchen while being a statement piece. The delivery team did an incredible job to fit it through the very tight door opening while taking great care of the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Quite nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the french door opening and the drawer freezer. Still trying to figure out how to fit things into the refrigerator as the shelves are tight. Moved them around so but still experimenting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for about a month now. It works as it should and keeps food cold as expected. The drawers are made with very flimsy plastic and feel like they may break with normal usage. The water dispenser on the inside takes some getting used to, and the plastic frame around the dispenser button has already cracked with regular usage after just a couple of weeks. I expected a higher-quality product for the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Clean looking refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean looking frig. Water dispenser is inside. Ice machine makes ice very quickly. I bought the counter depth because I like the look of tidy kitchen. Didn't want the thing sticking out a foot or so. I've bought KitchenAid a few times last year. Very happy with the quality.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Overall Nice Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid 20 cu. ft. French Door Refrigerator (counter depth) overall is nice. The finish does a good job of hiding fingerprints. The doors seem quite light when you open or close them. The lower two drawers of the refrigerator seem cheap and loose fitting. The interior water dispenser always drips a little after filling. The counter depth really reduces space, particularly in the freezer compartment. Within a couple of hours of installation, the temperature was already 38 degrees in the refrigerator and zero degrees in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Aid refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is exactly what I wanted. I love the french doors on top and freezer on the bottom. The freezer makes ice quickly, keeps everything in the freezer within reach and hold lots of meat. The frig keeps everything in view and lots of door space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been perfect so far. It is extremely spacious and provides different shelving options for food and beverages. The ice maker is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our Kitchenaid Counter Depth Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator fits our refrigertor space perfectly. We like having the French Doors above and the freezer below. This arrangement is more energy efficient than having the freezer on top or on the side. The brushed steel surface is very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great products and Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great to deal with. I love my kitchen aid refrierator and kitchen aid stove. The refrigerator is counter depth which is what I wanted in the kitchenaid brand due to having a small kitchen! The delivery people were great and once installed showed me how to use them. Highly recommend Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Two Thumbs Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at the counter depth units this one was the clear winner!! Love the style of the doors Love the water dispenser inside Love the shelving options Freezer is tight for space Ice maker works great! Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    Average Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, ice is made quick. Not sure what to do with the little shelf that can fold away. The water filter takes up a bit of room. Make sure to keep temperatures at recommended levels. We had it a little colder than recommended and the water line froze almost immediately. Other than that it has been reliable and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Counter depth kitchen aid refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works very well with being a counter depth because I had a small kitchen it fits perfect. The water and ice work good and I am happy with the layout inside for being small overall a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Drawer quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great design to address the problem of ice maker within the refrigerator compartment. Drawers could be more substantial for longevity

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Fridge !!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid French Door Refrigerator is a stylish and functional upgrade, keeping produce fresh and offering excellent deep freeze performance. Its sleek stainless steel design and digital controls make it a great addition to our kitchen matching our other kitchen aid ranges in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a floor model to keep to my budget. Great product and happy to have been able to get this brand. Only issue so far is that I can't get the adhesive off the front panel that held the store sale information!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ice maker, and roomy interior, we got this one after our Samsung fridge's ice maker caught on fire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this KitchenAid fridge over a year ago, and it's working fine without issues. Sleek exterior and consistent temperature. Definitely a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge right after our other fridge went out. We searched for about a week for a fridge that we wanted that wasn’t going to cost an arm or leg. We found this as an open box option that was a display. It works perfectly and we couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Upgrade for KitchenAid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid refrigerators are known for their style, advanced features, and high-quality construction. This fridge is Spacious with ample space for food and is well-organized. I also love the Adjustable Shelves and I’m so glad we went with bottom freezer to replace our last French Door model which always seemed too small. I also paid for delivery and installation which was awesome. This is definitely a huge upgrade from our old KitchenAid which is now our garage fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is excellent and the French door design is just delightful

    I would recommend this to a friend