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Customer Ratings & Reviews

$2,679.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 48 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the 36 in. Wide 21 cu. ft. Counter-Depth Side-by-Side Refrigerator with Exterior Ice has a sleek design and great appearance, with a suitable size for smaller families. Many customers appreciate the quiet ice maker and its performance. However, some customers have mentioned that the capacity is smaller compared to their previous refrigerators.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Even Better than the Pictures!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and functionality. We went in store and the sales rep helped us with our choice within our price range. It was even better when received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Counter Depth Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful the way the inside is lit up on every shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this refrigerator about three weeks now and it’s a great refrigerator. It replaced another KitchenAid which we had for twenty years.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Could be a winner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Needed one service call to align doors, but other than that it’s been great. Ice maker is much improved from older models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge & service was perfect!! We use this fridge inside the house for our daily needs as keep in mind it is smaller then some other fridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid 20.8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent KitchenAid - 20.8 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Exterior Ice - Stainless Steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pradeep jhawar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was a scratch when we received the fridge, they gave us a discount. support was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate. Insufficient height on top refrigerator shelf. Too few drawers in freezer. Ice maker cubes small and cloudy.

    No, I would not recommend this to a friend