The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 473 reviews
Rated 5 out of 5 stars
Great stove
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great purchase and customer service was great
This reviewer received promo considerations or sweepstakes entry for writing a review.
This oven was quite expensive and we have found it to be extremely underpowered. We bought this to replace our old oven/range installed in our house in 1997. This one seems very underpowered. It takes forever for the oven to pre-heat and the cooktop has a difficult time keeping water at a boil even on the high heat burner. For example once you bring a pot to boil and then add in some potatoes the range takes a long time (3-5 min) to bring the water back to boil. The variable size burner is nice but does not overcome the poor performance. Also the drawer at the bottom feels very cheap.
Hey Eric, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 5 out of 5 stars
Great oven
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful oven. Love this slide in style. It is perfect for my kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The range door was improperly assembled, so we exchanged it. The replacement’s top was improperly assembled, so we exchanged that one, too. The third one is assembled ok, but the drawer has an extremely sharp edge on it. It takes a very long time to preheat, and the convection fan chirps at times. Finally, the self clean cycle just makes warm water in the bottom and doesn’t remove grease. You can’t use oven cleaner, and it takes a lot of scrubbing to make it just mildly clean. Not worth the money.
Thank you for sharing your experience with us, AnJe. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Kitchen stove
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick warm up and cooks evenly. Plus good looking appliance
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kitchen Aid is known for high quality. Unfortunately this unit is lacking. Very hard to keep clean. The AQUALIFT technology works IF one cleans the oven after each use. We've had the unit just over a year and used the oven cleaning (AQUALIFT) multiple times. Each cleaning we must run and wipe 4-5 cycles to get clean. The top is also very difficult to keep clean. For the price this unit is just not worth the money.
We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Rated 1 out of 5 stars
Very POOR and UNKNOWLEDGEABLE INSTALLATION
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation was horrible, the guy was an idiot. He said I needed to get an electrician because it wouldn't go to the wall. So he left it two inches off the wall. I paid an electrician who simply positioned the wires so they'd fit in the gap. He said they were just rushing to get out of there.
And I want to CANCEL the rip off Geek contract, I am not paying you idiots when I have to pay electricians because your installers are lazy.
Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Rated 1 out of 5 stars
Looks nice, but functionally not great.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This oven looks nice and matches my other kitchen aid appliances, which I love. However, compared to my old glass cooktop, the heat seems very difficult to control. As another review said, the cooktop is hard to keep clean. The convection bake doesn’t seem to really save time for me. I’m finding a lot of the specialized settings pretty unnecessary. The aqua lift cleaning does not clean as well as I hoped and the glass on the oven door scratches very easily. What I really would like to see from kitchen aid is an oven with simple functions that works well.
We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.