Customer Ratings & Reviews
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would recommend to a friend
- Rated 1 out of 5 stars
`Do NOT do it - the most miserable appliance ever.
Rads Posted
Had this oven for less than a year with FOUR service calls. Nothing bakes in it. The inside of EVERYTHING is gooey while the outside is burnt. Latest technician did the test. The oven temp was set to 350. It swung DOWN to 313 and up to 377. That's a range of 64 degrees. I call bull. Evidently, Whirlpool says this is 'normal.' For a $3500 stove/oven, this is NOT 'normal.' Whirlpool will do NOTHING to remedy this situation. Absolutely NOTHING. I believed they were a decent company but no longer. Note: we have a brand new microwave that has been repaired twice also. Guess the name brand. WHIRLPOOL. NEVER EVER AGAIN
No, I would not recommend this to a friendThis review is from KitchenAid - 30 in. Wide 5 burner 7.1 cu. ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us, Rads. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Rated 1 out of 5 stars
The cooktop is fine but the oven is useless
JessicaG Posted
It's a constant fight to use this oven. It heats unevenly and the temperature needs to be adjusted fairly regularly and that's not the bad part. The bad part is that it takes 25 or more minutes to preheat the oven to a moderate 375°. It's prohibitively long and I end up simply not baking. I would skip this oven, it's pretty terrible.
No, I would not recommend this to a friendThis review is from KitchenAid - 30 in. Wide 5 burner 7.1 cu. ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, nar_customer_solutions@KitchenAid.com , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.