Customer Ratings & Reviews

I had a side by side in the house we just bought and had to decide what to buy in the food market based on the small space. couldnt stock up items on sales. We like the big drawer for large pizza box. i cant seem to fill the drawer because, it is so big. wished ther ed were separator inside drawer but not now that i have had refrig 3 weeks. i moved the things we use most to the right side to get at those items easier. will buy another door bin for small items. put 2 lazy susans on 2 different shelves. one is for dairy items like sour cream,yoghurt, margarine, etc, one for small containers for leftovers. put all leftovers on this shelf too. thinking about using butter box for the cheese my husband is eating. then he won't need to work as much to get a snack. love extra drawer in the freezer to separate items and all the drawers ride so easily. Not big ice users, but like that ice drawer opens separately, and has ice scoop. i like small sized cubes so i can get a small cube to cool my coffee just a bit. i think ice maker belongs in a freezer ... not a second freezer inside a refrigerator. we liked having only a water dispenser and not on the front of the door to spoil the clean lines. and you gain 2 sq feet of refrig space - huge for a counter depth refrig. water inside is very slow so we will remove the filter as we were told by repair man this will help. will also save $100/year in filter replacement costs - we have great water here. the installer took away the blue plug needed if you do not use the filter so look out for it when refrig is delivered. kitchenaid sent us one no charge. we had very nice experience with the service rep twice. see below too. .the metal plate on both sides that hold the bottom of each door is bent down so the door flap doesnt catch into a channel and flip under the right door properly. this happens if the left door is closed after the right one is already closed. we called cust service, a repair man came and ordered new parts under warrantee. said he has seen this before and new part fixes issue. repair man said refrig does not need much service and would not get a service contract. even with water in door styles, it costs only $200 for those parts so he wouldnt recommend a contract for them either., kitchenaid contract is less money than the store offered and it can be bought during first year of warantee instead of before the unit is delivered. we bought a returned refrig. store said it was too tall for 1st customer. it is almost 72 inches tall, not 71 like it is listed on some web sites. and we liked our huge open box savings too. one dimple on freezer door. it cost $250/yr to run 10 year old frig left behind when we bought this house. so we save more than $200 a year with this new refrigerator. wow! all our issues with old refrig are gone now. all our desires are met. and we just bought 3 margarine tubs on sale. my sister is getting one.

love the look, inside is spacious, actually like the water spout inside the fridge instead of outside, big freezer, just noisy, not crazy loud but a little noisy when it turns on to do its thing.

We recently updated our kitchen and wanted a counter depth french door refrigerator without the ice/water in the door. This was the perfect choice. Plenty of room for everything. Water dispensor inside is very convenient.

very happy about my new purchase. im really satisfy with the fridge, it looks amazing and the size is just perfect. i recommend this to everyone.

When we finally received this NEW item, having previously being delivered a dented, lopsided version, we are very happy with everything about this counter depth fridge, without the water feature on the outside. Great to have the lighting, the door gallon shelves, the inside water feature, the great ice maker and the room. Very happy with this purchase, just took too long to receive.

First of all, the Stainless Steel IS NOT A VENEER!!!. That is false information. ALL stainless appliances will dent, all stainless appliances leave fingerprints unless they are coated, then they no longer look like stainless steel(they are very gray). Other than the vegetable crispers appearing fragile, the refrigerator is nice and quiet. The height lends the appearance to be much larger than it actually is. Stainless can be hard to clean, I tried many different products and the only non streaking product that I found was Whirlpool stainless steel cleaner and polish. Keeps it and my range hood streak free! This is important because stainless does show fingerprints easily and you need a quick way to get rid of them. All in all a highly recommended product.

We've had the fridge for a month now and are totally satisfied with the performance. Extremely quiet, lots of space, love the flat front with water and ice dispenser on the inside. Doors open and close easily and the stainless steel is fine, not a "veneer" as the prior review claimed. Only improvement I would suggest is stainless sides instead of painted gray.

I'm very happy with the kichen aid. The guys at best buy were very nice and courteous.

The only other option that is less is the Samsung side by side counter depth. We've had the appliance for 3 months - a great purchase

We really like this frige. THe part that I do not like at all is when you open the freezer and at the very start we have to get rid of the ice. There are no little kids living here so we do not what to do about this problem. If I had known that this would have bee told to us we would gotten a different refidgertor.

The stainless looks great, but it's not stainless steel but a very thin veneeer, It will dent wilth light/regular use. It's not if, it is when. The dents look terribly. This thing is definitely not worth the money.