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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 88 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are pleased with the Architect Series II 24" Built-In Dishwasher's quiet operation and excellent cleaning performance. Many appreciate its ability to thoroughly clean dishes and its sleek design. However, some users have noted concerns about the stability of the racks. The top rack, in particular, has been reported as prone to sliding or having poorly made components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Design

    Rated 5 out of 5 stars

    It's quiet and cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dishes go in. My selection is made, the door goes up, the white light comes on. That is my only indication that this dishwasher is working. When the light is blue, I open it up to find clean dishes. No more washing my dishes before I wash my dishes. It also holds a ton of dishes. I can fill both my kitchen sinks with dishes and it will do almost all of them. Especially silverware. I think the designers use a ton of silverware in a day or something. Oh, well, still has tons of room for everything else, so not really a complaint. A couple of things: it does make the area around it smell a little funky when it is running (not bad, sort of a new car smell - even after having it for a month!). Also, it freaked me out when I saw the light turn red on it. I thought it had broke down or something. Apparently, red means drying. Ooops. I opened it thinking something was wrong with it, and got blasted with steam. Don't be like me. Leave it closed when the light turns red. Overall, the best dishwasher I have ever had. And it looks really nice in my kitchen, so that's a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Rack stability

    Rated 4 out of 5 stars

    Quiet Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quietly, cleans dishes very well. Lots of nice features inside. Only complaint is that the top rack tends to slide out when I open the door instead of me pulling it out and the dishwasher is level so I'm not sure what else to do.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome, quiet dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Frigidaire Gallery was about to go. I stressed over which unit to replace it with. Many store reps recommended either LG, Samsung, or Bosch. I decided to give Kitchenaid a chance, and I'm glad I did. I like the heated dry option, as long as I can turn it off. Also I like that it has a filter instead of a hard food disposer - filter can be taken apart & cleaned periodically whereas the disposer can't. Finally, I like that the cycle can be paused (this helps when using dishwasher cleaner products) - my old dishwasher would drain as soon as the cycle was stopped. Great dishwasher, super quiet, I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    It actually cleans dishes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wound up having to buy a kitchenaid dishwasher because I bought their range and my wife said that all of the appliances needed to match. This dishwasher was on the higher end of the price range but it was well worth it. To start with it actually cleans dishes. Crazy right? It is also VERY quiet. We cant hear it running at all and bonus points because it ACTUALLY CLEANS THE DISHES!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    it is very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet, you can not hear it in the living room 15 feet away. I must look to see if the light is on to see if it is running. It seems to clean just fine. I feel better having a stainless steel tub.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 2 drawer dishwasher to this KitchenAid. This dishwasher cleans so much better! It is so quiet, that I had to keep checking to see if it was running the first few times I ran it. I haven't had to clean the filter yet, but it looks like it is pretty simple. I like the silverware rack. Even if I use powder, the well stays very clean. So far, I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    works great and is super quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishes come out very clean and spot free. The dishwasher is so quiet I have to look and see if the lights are on to tell if its running. If I were to go out today to get another dishwasher I would but this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great, quiet, dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is one of quietest dishwashers I have ever heard. We can run it and not have to adjust the volume of the TV and the kitchen is right next to the living room. It also cleans fantastically!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Cleans great, stainless is different shine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and really cleans the dishes. Only disappointment is the stainless is a very bright stainless so it doesn't match the rest of the stainless appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best dishwasher we've had....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet you can only hear it running if right next to it. Glasses come out spotless using the recommended detergent. Good product for the month or so we've had it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Fantastic Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well designed product. It cleans like no other to compare. Its very quiet running and is very much satisfactory with total cleaning abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this dishwasher. It is quiet, it cleans the dishes dries them well, looks good, racks are designed well and slide out easily, and is well constructed. We had an LG and were only moderately pleased with and it started malfunctioning just short of having it one year. Best Buy was great to work with and gave us the option to replace it after a problem with getting replacement parts. We upgraded to the KitchenAid. So glad with did!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great quiet... easy to load ................

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Very quiet while running cycle. And cleans the dishes - what more can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement when ours quit! Love how quiet it is and it cleans the dishes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    quiet, efficient and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dishwasher, once they delivered the correct one, works great very quiet and cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid dishwasher was a replacement for a Samsung waterwall dishwasher that was a total disappointment. Luckily, Best Buy (N. Olmsted, Ohio) swapped it out for us even though it was outside of the typical return period. The KitchenAid performs perfectly with totally clean and dry dishes everytime with no drama. You won't be disappointed. Thanks KitchenAid and Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super quiet and sometimes I can't even tell whether it is running or not. Seems to clean dishes very well. My only complaint is loading larger items on the bottom.. feel like my old Maytag had better loading space for larger casserole dishes because the utensil basket fit in the middle of the lower rack vs. this Kitchen Aid with the utensil basket taking up 1 whole side of the bottom rack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggles with my old Bosch dishwasher (less than 5 years old, top of the line model), I asked the appliance repair man (they tried several times to fix my Bosch that I purchased the extended warranty on) which brand he would recommend. He told me to get a KitchenAid. I looked at all the different models, but didn't feel the 3rd shelf was necessary, so I got this one. Everything went well, install was quick and easy, and the dishwasher works great. It dries dishes nicely (a little dampness on the inside of the washer but not the dishes/glasses), it washes them even better, it is VERY quiet, and still has the Energy Star efficiency rating. It looks good as well and it is pretty self explanatory to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher...it runs quiet and cleans great. My wife loves it.

    I would recommend this to a friend
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