Customer Ratings & Reviews

We are big fans of KitchenAid. We went to mix the simple ingredients for a cheesecake to today and it wouldn't come on. I tried everything and finally jiggled the mixer head and it came on. However it made this grinding noise and the motor sound went on and off and up and down. It sounded like it was dying. I tried to get the project done while doing whatever it took to keep it running. It sounded awful and while setting it on one speed, it would speed up and slow down erratically. It's a very simple device and obviously the gear box it shot (at the very least). Naturally the 1 year warranty is over so I called the factory to see about repair. The bottom line is that it will cost more to ship and fix than to buy a new one. I like KitchenAid, and I agree that I may have just gotten a defective one, but this is really not cool. I just recently replaced a small KitchenAid food processor that died and that was not acceptable at all either. Worse still is that when I called the manufacturer about the repair options, they tried to Up Sell me on a new one instead of being embarrassed by their failure. I will probably replace it with another but I'm upset that a brand that prides itself on quality could allow themselves to look so cheesy.

Bought this as a gift for a friend. They’ve had one like it for many years and it finally stopped working. They love it.

My wife really wanted this, so I bought it. Cuz, ya know.. what the wife wants, you get!

I’ve always wanted one, And when Best Buy put it on sale ($189), I jumped on it. I made the mistake of having it shipped to my daughter: it’s hers now and she loves it. I watched her use it for all her Holiday baking. Her kitchen counter space is at a premium but I noticed she’s managed to find a place for it. NO surprise: this is just a quality item!

I love this mixer. Not only does it work great, it looks great as well.

Wife loves it. Does the job and looks great. Good purchase

Wonderful spring color and functions wonderfully. Easy to handle as well.

Very Good Kitchen toy for me...I love it..It definitely will make me bake more and more...

This mixer is such high quality and such a beautiful color! I'm so happy with my purchase

After purchase in Dec 2023 it stopped working in Sep 2025 before completing its 2nd anniversary. On contacting manufacturer after 72 mins of call waiting , came to know that have to call another number for factory repair and average wait time was again more then hour. have to pay $ 35 to ship the product back then repair would be near $150 which is additional. extreme poor services post purchase. only 20 service center in entire USA. For factory repair turnaround time is 5 to 6 weeks. Extremely frustrating.

love the new merlot color, it goes with my kitchen decor perfectly

KitchenAid makes the best mixer. It is durable, ready to use and easy to clean.

Efficient and great for big portions. It does require a lot of counter space but it’s worth it for people who bake daily

Great addition to the kitchen. Love the updated color.

Treated myself to a new KitchenAid mixer and I must say I should have purchased this small kitchen appliance years ago. It is a workhorse and puts my old stand mixer to shame.

Works good on all speeds great for thick dough too

looks like my family will bake a lot more now with this. everyone was pleased.

Very great and reliable brand, I highly recommend it. You can’t go wrong at all. I’ve been using this for years.

bought for my wife we had not bought a new mixer appliance since we where first married 48 yrs ago she loves it

Works just like it should. My wife has 3 and loves them.