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Customer Ratings & Reviews

Your price for this item is $4,364.99

Customer reviews

Rating 4.1 out of 5 stars with 45 reviews

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Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Ease of Cleaning

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the performance, burners, appearance, and ease of use of the Commercial-Style 4.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning. Many appreciate the powerful and even cooking capabilities, as well as the aesthetically pleasing design. However, customers are negative about the oven size, citing issues with its capacity and uneven heating. Some experienced problems with the oven's functionality from the start.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
  • Rated 5 out of 5 stars

    Great Oven and Stunning Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait for the oven as it wasn't available until March/April 2020. Delivery went well under COVID-19 requirements. Install was perfect and the oven worked well from Day 1. Love cooking with gas and the oven doesn't fail in that regard The WiFi function is great, as it allows me to preheat the oven prior to getting home (take and bake pizza). Recommend for those looking for a commercial oven!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond my wildest dreams…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could ever wish for in a stove. The fact that I can preheat my oven while on the way home is a game changer. Dishes cook evenly and every sing thing taste better than it has with homecoming in years. I’m so happy that I made the increment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks really nice, is simple to use, has the options I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy purchased KitchenAid appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our stove and convection microwave by KitchenAid were delivered, installed correctly and the old ones were taken away. We are happy with the courteous service people from Best Buy. From sales person in the store, contact through the phone, the delivery and set up people were all great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is great, looks fantastic, looks exactly at the temperature I set it for, the instructions for care are very easy to understand, the stainless steel front is easy to clean with the Oven cleaner. I am very happy with my kitchenaid gas range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Range, gorgeous navy color!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this gas range with the hope it would fit in a remodeled kitchen island, it’s perfect and we love LOVE it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy KitchenAid. cracks, cheap material

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy KitchenAid gas range. It cracks, cheap material. I am going to return mine. Didnt expect that cheap material for $4k gas range. Crap!!! Dont waste your money and time.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Cons mentioned:
    Oven size

    Rated 1 out of 5 stars

    Poor quality made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this oven for two years. And the amount of trouble and nuance this oven have gave me is many. Both my iron steel grates have cracked within 6 months of purchasing the oven. The oven occasionally rusts on the outside and inside of oven. The inside of the oven is very tiny so make sure to take measurements. Inside the oven on the bottom the cover never stays put and always moves around. On top of all this I dropped one drop of warm water on the inside of the glass while I was cooking , and the oven was on and caused the glass to crack. Customer service did nothing for me to fix any of these situations. I truly believe this company uses cheap material to make their products. If they had used high tempered glass for inside of the oven , it shouldn’t have cracked. Sadly I spent over 10k on kitchen aid appliances in my new kitchen and I will never ever buy again or recommend to anyone. Stay away from poor quality made company.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Amani. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Mostly as expected but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing BBY delivery and install experience… 5 stars for that! Range is beautiful. Performance so far is very powerful and even. I wish it had a center burner for a griddle like the non Commerical grade. I wish the Wi-Fi functionality did more. I wish KitchenAid had better content on their website and better support with buying gap fillers for back and sides. So far I’m just not sure this is worth the 3x higher price. If I had to choose again, I’d go non commercial grade.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality. Plastic nobs. The Basel plate that is glued on was misaligned. Also the front of the range with the digital display moves an 1/8 inch with a little pressure. Not a fan of kitchenaids current quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid commercial-style range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric starter on the cooktop wasn't working so this item is being exchanged for another one. Aside from that, this is a solid commercial-style oven/range that meets our expectations. Juan and Miguel are excellent installers, and our fabulous sales person, Romeo, is working with us to get a replacement quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Ease of use

    Rated 5 out of 5 stars

    The RANGE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the commercial range initially because we liked the slightly bulky look. We soon realized how well everything cooked, The oven heated evenly and was easy to operate. The range top also distributed heat proportionately and made it enjoyable to cook on.

    I would recommend this to a friend
  • Pros mentioned:
    Burner
    Cons mentioned:
    Oven size

    Rated 2 out of 5 stars

    Freshly installed, oven doesn't work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying this much for a range, one should be able to trust that the functions were factory-checked. Eh, not so much in 2020. Replacement parts must be ordered (no estimated return date by whirlpool repair). Burners work fine, and the unit LOOKS good, but the oven is broken from the get-go. Also, the insane tones that sound as the oven [attempts] to heat up and cool down will really drive me insane. Definitely not impressed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Lola, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please call us directly at 1(800) 422-1230. Or reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Burner

    Rated 4 out of 5 stars

    Durable and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi is easy to set up. There are only 4 burners but they can really set water to boil quickly. The top panel by the knobs is a little wide and I suspect will be prone to scratching. It's very expensive so I trust it will last a long while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying Gas Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buying experience with Pacific Sales for this KitchenAid was very good. Knowledge and great program are being offered which helped me to make a decision quickly. Thank you,

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Lovely Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The range is stunning and looks great! Works great so far too! Very happy with the commercial look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting to get one that works. It’s only been 4 months since we ordered it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Stove Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my stove. Operates easily, cook beautifully. Commercial looking design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality throughout - smalller footprint vs 36” models - WiFi setup required tech support could be easier but definitely not a breeze. Overall I’m happy with the stove has great visual appeal but has a premium price. Not your bare bones stove but if you have the extra dollars to burn it is kitchen eye candy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    KitchenAid gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and performs beautifully. Gets lots of compliments.

    I would recommend this to a friend
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